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Customer service manager Jobs in Miami, FL

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Customer service manager • miami fl

Last updated: 23 hours ago

Inbound Customer Service

Arise Virtual SolutionsMiami, Florida
Full-time

If you have worked in customer service and are looking for flexible and varied work, consider a new banking program on the Arise® Platform.This program needs customer-focused individuals with finan... Show more

Customer Service Representative

Milanes insurance groupMiami, FL, US
$36,000.00 yearly
Full-time

Job Stability in a growing industry .We are seeking a professional and personable.Customer Service Representative.In this role, you will be responsible for ensuring that each customer has a positiv... Show more

Customer Service & Account Manager

Happy FloorsMiami, FL, United States
Full-time

Customer Service & Account Manager.The Customer Service & Account Manager is responsible for overseeing advanced Customer Service operations, managing Senior Customer Service Representatives, Accou... Show more

Customer Service / Receptionist

Palm Aire Professional ServicesSouth Miami, Florida, United States
$17.00 hourly
Full-time
Quick Apply

We are currently seeking a motivated and professional.Customer Service / Receptionist.The ideal candidate will serve as the first point of contact for clients, providing exceptional customer servic... Show more

Customer Service Representative

eMed, LLCMiami, FL, US
Full-time
Quick Apply

Customer Service Representative (Bilingual - English/Spanish) Miami Headquarters About eMed eMed is a digital health leader built on its Empathetic AI™ Population Health Platform, partnering ... Show more

Customer Service

JRN Inc.Miami, FL
Full-time
Quick Apply

When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards,.We have a passion for people - not.KFC company-owned or independent franchisee restaurant... Show more

Customer Service Assistant

BeloForm CraftMiami, Florida, United States
Full-time

Beloform Craft is seeking a Customer Service Assistant to support daily customer interactions and ensure a positive experience throughout the customer journey.This role is ideal for individuals who... Show more

Customer Service Mgr

Fresco y MsHialeah, FL, United States
Full-time

Fresco y Mas is committed to fostering a work environment where all associates can be authentic, feel valued, while reaching their full potential.Creates an outstanding customer experience while di... Show more

Retail Customer Service

EZCORPHialeah, FL, United States
Full-time

Retail Sales Associates / Retail Customer Service.We want you to join us for a career not a job.At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorr... Show more

Customer Service Agent

Elevare BrandingMiami, Florida, United States
$32,000.00 yearly
Full-time

As a Customer Service Agent, you will serve as a key point of contact for customers, providing assistance, answering inquiries, and ensuring a positive customer experience.You will work closely wit... Show more

Customer Service Specialist

SP DistributionMiami, FL, US
$45,000.00 yearly
Full-time

SP Distribution is a successful distribution company of juvenile products in the United States.We are seeking an enthusiastic and professional.This role is critical in ensuring seamless customer ex... Show more

Customer Service Representative

CAREERXCHANGE, Inc.MIAMI, FL, US
$19.00 hourly
Full-time
Quick Apply

Our client is a globally recognized supply chain management company where professionalism, leadership, and a collaborative work environment are at the heart of their success.These values drive an i... Show more

REMOTE Customer Service Team Manager

AO Globe LifeMiami, FL, US
Remote
Full-time
Quick Apply

Make a Real Impact Every Day At AO, we believe in the power of helping others.If you’re passionate about making a difference and want to turn that passion into a fulfilling career, we want to... Show more

Customer Service Agent

NexxaworksMiami, Florida, United States
Full-time

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team.In this role, you will be the frontline representative of our company, responsible for providing exceptio... Show more

Customer Service Representative

FYZICAL Therapy and Balance CentersCoral Gables, FL, US
Full-time
Quick Apply

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative po... Show more

Remote Customer Service

Beyond Limits TravelMiami, FL, USA
Remote
Full-time
Quick Apply

We are seeking a full-time Remote Client Support Representative to join our team.In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ensure client sa... Show more

Customer Service Representive

CODE RED STAFFINGmiami, Florida, United States
$9.00 hourly
Full-time

We are looking for 15 Customer Service Representatives to join their busy team! We are also looking for 10-15 bilingual reps to fill multiple slots.This is a work from home ... Show more

Customer Service Representative

Fine Art Handcrafted LightingHialeah, FL
Full-time

Fine Art Handcrafted Lighting -.Customer Service Representative.Schedule: Monday–Friday | Day Shift | No Weekends.Fine Art Handcrafted Lighting is an American manufacturer of luxury handcrafted lig... Show more

Customer Service Representative

HelloGov AIMiami, FL, US
Full-time

HelloGov AI is a Miami-based startup transforming how people interact with government services.Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, ... Show more

Customer Service Associate

Wawa, Inc.Store Miami, FL
Full-time

As a Customer Service Associate (CSA), you are the friendly face that puts the.Wawa by greeting and serving our customers.Our CSAs are proud to be part of a beloved brand that is committed to putti... Show more

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Inbound Customer Service

Inbound Customer Service

Arise Virtual SolutionsMiami, Florida
23 hours ago
Job type
  • Full-time
Job description
Inbound Customer Service

If you have worked in customer service and are looking for flexible and varied work, consider a new banking program on the Arise® Platform. This program needs customer-focused individuals with financial services experience who can provide exemplary customer service - helping callers with everything from routine balance and transaction questions to more complex banking needs. This is an inbound customer service program currently available through the Arise® Platform.

The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.

The Arise® Platform has various well-known clients available - including this opportunity with a leading bank committed to providing personalized service and financial guidance to help customers achieve their financial goals - and you could start earning in just a few weeks.

What you will do as a Financial Services Customer Service agent:

  • Answer inbound client calls to address needs ranging from routine balance and transaction questions.
  • Utilize available tools and resources to provide timely, accurate resolution.
  • Monitor systems to detect possible fraudulent behavior related to card usage and deliver a great customer experience.
  • Identify cross-sell opportunities and make referrals as appropriate.
  • Utilizes available tools and resources to provide timely, accurate resolutions.

What's needed to service this client:

  • Experience in a customer-facing Financial Services environment.
  • Professional, knowledgeable, friendly, and eloquent customer service skills, with patience and empathy.
  • Strong ability to follow processes and workflows for compliance.
  • Skilled and efficient written and verbal communication.
  • Working knowledge of PC-based software, with the ability to multitask across multiple applications at one time; strong keyboard skills.
  • Quiet and secure workspace to manage a consistent flow of calls.
  • High School diploma or equivalent.
  • Background check, drug screening, and Photo ID verification required.

Equipment & technology required for this program:

  • Windows 11 (most recent version, fully patched with no pending updates).
  • Hardwired USB headset with phone-quality audio and a noise-cancelling mic.
  • Dual monitors strongly recommended.
  • Webcam required during certification - you must be on camera during all class and engagement activities.
  • Apple or Android cell phone for secondary code verification.

What would be great to have:

  • Two or more years of experience in a customer-facing call center environment (preferably with a financial institution or banking support).
  • Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

No degree necessary - This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Some clients may require continuing certification. Background check and drug screening are required.

This is not an offer of employment. It is a potential business-to-business relationship with Arise. Services are provided on an independent contractor basis. All programs are subject to availability.