Talent.com

Customer service manager Jobs in Philadelphia, PA

Create a job alert for this search

Customer service manager • philadelphia pa

Last updated: 6 hours ago

Customer Service Trainer

Alphabe InsightPhiladelphia, PA, United States
$55,000.00–$59,000.00 yearly
Full-time

At Golden Shift Solutions, we are dedicated to empowering businesses through innovative strategies, exceptional service, and a commitment to long-term growth.Based in Philadelphia, we partner with ... Show more

Customer Service Representative

CarVision Inc.Maple Shade, NJ, US
Full-time

Do you have a positive personality and a competitive spirit? What about sales or customer service experience? Are you eager to work in a highly-productive and fast-paced environment? If you answere... Show more

Customer Service Specialist - PA

XACTPhiladelphia, PA, us
$15.00 hourly
Full-time
Quick Apply

We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.Be able to type 40 words per minute o... Show more

Customer Service Representative

TravelwithsanPhiladelphia, Pennsylvania, United States
Remote
Full-time
Quick Apply

As a Remote Customer Service Representative , you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe retu... Show more

Customer Service Associate

Savers Value VillageMerchantville, NJ, United States
Full-time +1

Position at 2nd Ave Thrift Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $15.Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensi... Show more

 • New!

Customer Service - Self Storage Manager

Public StorageHavertown, Pennsylvania, United States
Full-time

Our Property Managers get to work independently at multiple locations; spending time both inside and outside.We assess customer storage needs and make suggestions, including selling packing and mov... Show more

Customer Service

ELITE EXPRESSPENNSAUKEN, NJ, US
$18.00–$20.00 hourly
Full-time

Position Description: Job Summary.Customer Service Reps are responsible for providing essential administrative and clerical support to ensure efficient customer satisfaction.This role involves a va... Show more

Customer Service Representative

Talent Haven HRPhiladelphia, PA, USA
Full-time

We are seeking a customer-focused Customer Service Representative to provide professional assistance while supporting customer retention and sales opportunities.This role is ideal for individuals w... Show more

Customer Service Associate

Savers / Value VillagePennsauken, NJ, US
$15.50 hourly
Full-time +1

Job Title: Customer Service Associate.Pay Rate: Our starting pay ranges from $15.Geographic & job eligibility rules may apply .Comprehensive coverage (medical/dental/vision) at a reasonable cost  .... Show more

Customer Service - Automotive Service Department

Pacifico Auto GroupPhiladelphia, PA, US
$18.00 hourly
Full-time

We are a full-service automotive dealership dedicated to delivering an exceptional customer experience at every visit.Our team values professionalism, communication, and teamwork—and we take pride ... Show more

Remote Customer Service Specialist

ForgeFitPhiladelphia, PA, US
Remote
Full-time
Quick Apply

Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and trai... Show more

Insurance Customer Service Representative

Bill Weychert AgencyPhiladelphia, PA, US
Full-time
Quick Apply

The Bill Weychert State Farm Agency is seeking an Insurance Customer Service Representative to join our Roxborough office at 6001 Ridge Avenue in Philadelphia.This position is ideal for a customer-... Show more

Customer Service Manager, Airport Customer Care

American AirlinesPhiladelphia, PA, US
Full-time

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best ver... Show more

 • Promoted • New!

Customer Service Associate

WawaCollingswood, NJ, United States
$16.50–$20.25 hourly
Full-time

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers.Our CSAs are proud to be part of a beloved brand that is committed t... Show more

Customer Service Rep

Domino's PizzaPhiladelphia, PA
Full-time

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores.Take the first step in joining our team, and you'll find opportunities ... Show more

Automotive Service Manager/Customer Service

Midas Tire & Auto ExpertsCHERRY HILL, NJ, US
$60,000.00 yearly
Full-time

Uncapped Commission/Bonus Program.At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained thro... Show more

Customer Service

Qureos IncPhiladelphia, Pennsylvania, United States
Full-time

Philadelphia, Pennsylvania, United States.Identiv is seeking a diligent and customer-focused Customer Service Advisor to join our team on a contract basis in Philadelphia.The successful candidate w... Show more

Customer Service Representative

Crespo Insurance AgencyPennsauken, NJ, US
$16.00 hourly
Full-time

Job Stability in a growing industry .We are seeking a professional and personable.Customer Service Representative.In this role, you will be responsible for ensuring that each customer has a positiv... Show more

Customer Service Associate

GrahamPhiladelphia, PA
Full-time +1
Quick Apply

REMOTE - Client Service Associate.Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch.Client Service Associate opportunity with the possibility of becoming a permanent position... Show more

Customer Service Specialist

CAPPCLIFTON HEIGHTS, PA, US
Full-time

Join CAPP as a Customer Service Specialist and Be Part of a Growing Team!.CAPP, a leading supplier of HVAC, electrical, and plumbing parts & equipment, is looking for Customer Service Specialis... Show more

Customer Service Trainer

Customer Service Trainer

Alphabe InsightPhiladelphia, PA, United States
30+ days ago
Salary
$55,000.00–$59,000.00 yearly
Job type
  • Full-time
Job description

Customer Service Trainer

At Golden Shift Solutions, we are dedicated to empowering businesses through innovative strategies, exceptional service, and a commitment to long-term growth. Based in Philadelphia, we partner with clients across diverse industries to optimize performance, streamline operations, and unlock new opportunities for success. Our team is built on professionalism, collaboration, and a shared vision to deliver measurable results that truly make an impact.

Job Description

We are seeking a Customer Service Trainer to join our growing team in Philadelphia. The ideal candidate will design, implement, and deliver training programs that enhance the quality and effectiveness of our customer service teams. You will play a key role in shaping our service culture, ensuring that every client interaction reflects professionalism, empathy, and efficiency.

Responsibilities

  • Develop and deliver engaging training sessions for new and existing customer service representatives.
  • Evaluate training needs through performance data, feedback, and observation.
  • Create instructional materials, guides, and resources tailored to team objectives.
  • Coach employees individually and in groups to improve communication, product knowledge, and service delivery.
  • Collaborate with management to align training strategies with company goals and client expectations.
  • Assess training effectiveness and continuously enhance program content and methods.

Qualifications

  • Bachelor's degree in Business, Communication, or a related field (or equivalent experience).
  • Minimum of 2 years of experience in customer service training, coaching, or team leadership.
  • Strong presentation, communication, and interpersonal skills.
  • Ability to motivate and inspire others to deliver outstanding results.
  • Proven ability to analyze performance metrics and implement effective training strategies.
  • Excellent organizational and time management abilities.

Benefits

  • Competitive salary ($55,000 - $59,000 annually).
  • Opportunities for professional growth and career advancement.
  • Supportive and collaborative work environment.
  • Comprehensive training and development programs.
  • Health and wellness initiatives.