Talent.com

Customer service manager Jobs in Richmond, VA

Create a job alert for this search

Customer service manager • richmond va

Last updated: 6 days ago

IT Customer Service Representative

achilleionRichmond, Virginia, United States, 23219
$15.00 hourly
Full-time

Agency Cybersecurity is fast growing ventured back startup that provides best-in-class cybersecurity and compliance.Our software and services simplify complex compliance frameworks including SOC2, ... Show more

Crew Member: Customer Service / Cashier

long john silver sRichmond, VA, US
Full-time

The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction.This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environ... Show more

Customer Service

jrnRichmond, VA
Full-time
Quick Apply

When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards,.We have a passion for people - not.KFC company-owned or independent franchisee restaurant... Show more

Customer Service Representative

michael son servicesRichmond, VA, USA
$16.00–$18.00 hourly
Full-time
Quick Apply

Michael and Son Services has been in business since 1976.Our mission is to exceed our customer's expectations and provide a memorable experience.Electrical, Plumbing, HVAC, Handyman, and Restoratio... Show more

Customer Service Representative

molly maidRICHMOND, VA, US
$15.00 hourly
Full-time

Would you like a new career where you get training and have an opportunity to advance?  Do you want to stop working crazy hours and have some flexibility in your schedule?  .As a Customer Service R... Show more

Retail Customer Service Associate

fed exRichmond, Virginia, US
$17.00–$19.98 hourly
Full-time

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th... Show more

Customer Service Respresentative

k m tireRichmond, VA, USA
$17.00 hourly
Full-time
Quick Apply

K&M Tire is a family-owned wholesale tire distributor serving tire and automotive dealers throughout the Southeast since 1985.We distribute tires across North Carolina, South Carolina, Virginia, Te... Show more

Customer Service Representative

fyzical therapy balance centersHenrico, VA, US
Full-time
Quick Apply

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening i... Show more

Customer Service Representative

research marketing innovationsRichmond, VA, USA
$18.00–$24.00 hourly
Full-time
Quick Apply

Customer Service / Order Entry Specialist – Full-Time (Onsite)$20–22/hr | Richmond, VA | No Experience Required – We TrainLooking to start or grow your career in a professional office environment? ... Show more

Retail Customer Service Associate

fed exRichmond, Virginia, US
$17.00–$19.98 hourly
Full-time

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th... Show more

CLUB Customer Service Outfitter - Seasonal

bass pro shopsHenrico, VA, United States
$14.00–$16.75 hourly
Part-time

The Seasonal Events Associate performs duties associated with store events, participates in "short term" assignments and seasonal events to support the store as needed throughout the year.Support a... Show more

Customer Service Lead - Part-Time

burlington storesRichmond, VA, United States
$14.50 hourly
Part-time

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!.As the P... Show more

Blood Collection Staff - Customer Service

american red crossRichmond, Virginia, United States
$18.73 hourly
Full-time
Quick Apply

We provide Paid-Training – no prior medical experience required!.Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do.You become a vital part of... Show more

Remote Customer Service Representative

NexRepBensley, Virginia
$13.00 hourly
Remote
Full-time

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin... Show more

Remote Customer Service Sales

HMG CareersLakeside, Virginia
$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Remote - Customer Service Agent

american income life insurance Richmond, VA, US
Remote
Full-time
Quick Apply

If you enjoy working with people, providing great service, and building meaningful relationships, this opportunity could be a great fit.We’re growing our remote team and looking for motivated... Show more

Service Manager

steel head managementRichmond, VA, US
Full-time
Quick Apply

SteelHead Management is a private, locally-based Property Management group specializing in class-A assets in urban environments.Our team is dedicated to providing an environment that embraces innov... Show more

Customer Service Representative

crunch fitness jff north americaRichmond, VA, US
$10.00–$15.00 hourly
Part-time

Customer Service Representative.Job Description & Performance Expectations.The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive.This is a part... Show more

Customer Service Team Member

chick fil aRichmond, VA, US
$12.77–$16.00 hourly
Full-time

Do you enjoy working with people, staying busy, and creating positive experiences for others? Are you the type of person who takes pride in being dependable, working hard, and contributing to a tea... Show more

Insurance Customer Service Rep

insurance protection solutionsRichmond, Virginia, US
$45,000.00–$65,000.00 yearly
Full-time
Quick Apply

Insurance Protection Solutions, INC.Hampton Roads, Virginia, since 2011, with the ability to place coverage in all 50 states.We deliver commercial, personal lines, and life insurance solutions with... Show more

People also ask
IT Customer Service Representative

IT Customer Service Representative

achilleionRichmond, Virginia, United States, 23219
30+ days ago
Salary
$15.00 hourly
Job type
  • Full-time
Job description

About Agency Cybersecurity:

Agency Cybersecurity is fast growing ventured back startup that provides best-in-class cybersecurity and compliance. Our software and services simplify complex compliance frameworks including SOC2, ISO 27001, HIPAA, and others, empowering businesses to scale securely and confidently. We're backed by top tier investors like Y Combinator and have offices in NYC, Boston, Richmond, and London.




Location: 100% On-Site in Richmond, VA

Position Type: Hourly, Full Time

Experience Level: Entry Level

Compensation: $15 per hour


About the Role:

We are seeking a skilled and customer-focused IT Customer Service Representative to join our team. This hybrid role combines the responsibilities of a traditional help desk technician and a customer service representative. You will provide technical support to users while delivering an exceptional customer experience.


What You’ll Do:

  • Technical Support:
    • Troubleshoot and resolve technical issues related to software via phone, email, or chat.
    • Guide customers through step-by-step solutions and provide clear documentation.
  • Customer Service:
    • Respond promptly to customer inquiries, providing empathetic and professional assistance.
    • Maintain a customer-first mindset while addressing concerns and ensuring satisfaction.
    • Record and update detailed logs of customer interactions and technical issues in the ticketing system.
  • Collaboration and Training:
    • Liaise between customers and internal technical teams to facilitate communication and problem resolution.
    • Educate users on IT tools, best practices, and self-service resources.


Qualifications:

  • Proven experience in IT support, a help desk, or other customer-facing service roles.
  • Strong problem-solving skills and technical aptitude, and familiarity with Mac and Windows.
  • Excellent communication and interpersonal skills.
  • Bachelor's degree preferred, but would consider 4+ years of work experience in a similar role.
  • Ability to remain calm and solution-focused under pressure.


Preferred Skills:

  • Certifications like CompTIA A+, ITIL, or equivalent are a plus.
  • Experience with CRM or customer support platforms.


Benefits:

We believe in rewarding hard work with meaningful perks that support your growth, health, and well-being.

  • 10 days of paid time off (PTO)
  • 11 paid federal holidays
  • 401(k) with 4% company match
  • Monthly healthcare stipend
  • Gym membership stipend
  • Weekly team lunches and in-office snacks




PI363933fb197e-30511-41268416