Customer service representative [h1.location_city]
[job_alerts.create_a_job]
Customer service representative • rancho cucamonga ca
Customer Service Representative
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Farmers Insurance Agency - Oscar CastanedaOntario, CA, US- [job_card.full_time]
Job Description
Job Description
Farmers Insurance is seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. As a CSR, you will play a vital role in building strong client relationships by providing exceptional service, answering policy-related questions, processing service requests, and supporting the agencys day-to-day operations. This position is ideal for someone who enjoys helping others, has excellent communication skills, and thrives in a fast-paced environment.
Benefits
Annual Base Salary + Commission
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Licensing Assistance Available
Ongoing Training
Team Building Events
Work-Life Balance
Responsibilities
- Proactively solicit new business through various channels, including phone calls, networking, and referrals.
- Develop and present insurance quotes, close sales, and identify opportunities for cross-selling and upselling.
- Offer continuous support with claims processing and policy updates
- Keep thorough and precise documentation of client interactions, sales efforts, and policy information
Requirements