Customer service representative [h1.location_city]
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Customer service representative • usa
- [promoted]
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AMSOIL INCSuperior, WI, US- [job_card.full_time]
Overview
AMSIOIL INC. has an exciting opportunity as Customer Service Representative. As a Customer Service Representative, you will provide outstanding, friendly customer service while accurately and efficiently handling customer inquiries. This position reports in-office to the AMSOIL center in Superior, Wisconsin.
Responsibilities
- Provide outstanding customer service over the phone, online chat, and through email
- Accurately enter customer orders over the phone into online management system
- Provide pricing information to customers as well as inform customers of new products and make suggestions
- Work with distribution centers to document and resolve issues where customers receive damaged product or orders with missing or incorrect products
- Contact customers to proactively renew expiring accounts, conduct recent order surveys, notify of product recalls, update contact information, and other customer service initiatives
- Coordinate various administrative tasks between calls such as establishing new customer accounts, processing internet transactions, and reviewing and qualifying account applications
Position Requirements
Preferred Qualifications
Other Details
Benefits
If you have any questions or need assistance with the application process, please email : humanresources@amsoil.com
Equal Opportunity Employer / Veterans / Disabled
AMSOIL is an Equal Employment Opportunity employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, physical or mental disability, medical condition, veteran status or any other factor determined to be unlawful by federal, state or local statutes.
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