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Customer service specialist • albuquerque nm

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Customer Experience Specialist (Bilingual) - Customer Service Representative

Customer Experience Specialist (Bilingual) - Customer Service Representative

Solar Works EnergyAlbuquerque, NM, US
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Must be Bilingual, English-Spanish.The Customer Experience Specialist handles helping the development of the telemarketing team as well as interfacing with customers via inbound calls, outbound cal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Specialist

Customer Service Specialist

OpuloAlbuquerque, NM, US
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At Opulo, we're changing the way folks bring their product to market.Our machines facilitate mid-scale manufacturing, where you make your product at a moderate scale before making the risky and exp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Remote Customer Service Specialist

Remote Customer Service Specialist

ForgeFitAlbuquerque, NM, United States
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Remote Customer Service Specialist.At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative

Customer Service Representative

The Siegel GroupAlbuquerque, NM, United States
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Customer Service Representatives are often the first staff members that current, new or prospective residents meet.This is the only opportunity to make a positive first impression.Greet all custome...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Circle KAlbuquerque, NM, US
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Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative

Customer Service Representative

Genuine Parts CompanyAlbuquerque, New Mexico, USA
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Under close supervision the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Responds to basic customer inquires regardi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Customer Service

Customer Service

LowesAlbuquerque, NM, United States
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Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Specialist - Work From Home

Customer Service Specialist - Work From Home

Spade RecruitingAlbuquerque, NM, US
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Spade is looking for a customer service specialist.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representatives

Customer Service Representatives

MercorAlbuquerque, New Mexico, US
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About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Retail Store Customer Service Specialist

Retail Store Customer Service Specialist

The Sherwin-Williams CompanyAlbuquerque, NM, United States
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This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Retail Store Customer Service Specialist

Retail Store Customer Service Specialist

New Mexico StaffingAlbuquerque, NM, US
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This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Retail Store Customer Service Specialist

Retail Store Customer Service Specialist

Sherwin WilliamsAlbuquerque, NM, US
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This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Retail and Customer Service Specialist Bilingual

Retail and Customer Service Specialist Bilingual

FARMAKEIO Pharmacy NetworkAlbuquerque, New Mexico, USA
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Director of Operations and Pharmacist in Charge.Monday through Friday 9am-5pm (subject to change).Be Part of the Team Thats Transforming Healthcare. At FarmaKeio were reshaping the idea of healthcar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Retail Customer Service Specialist

Retail Customer Service Specialist

Dick's Sporting GoodsAlbuquerque, NM, US
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Dick's Sporting Goods Customer Service Specialist.At DICK'S SPORTING GOODS, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Family DollarAlbuquerque, NM, USA
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Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative

Customer Service Representative

TEKsystemsAlbuquerque, NM, US
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Customer Service Representative — Call Center.Albuquerque New Mexico (statewide customer base).Make a difference for New Mexico utility customers. We're growing our customer care team and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service / Sales

Customer Service / Sales

Home Depot (Retail)Albuquerque, NM, US
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Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Advisor

Customer Service Advisor

ValvolineAlbuquerque, NM, United States
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Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people.We demonstrate that belief every day by living a safety culture that protects our team members and guests.Our drive-thru oil cha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

AmazonAlbuquerque, NM, USA
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Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Experience Specialist (Bilingual) - Customer Service Representative

Customer Experience Specialist (Bilingual) - Customer Service Representative

Solar Works EnergyAlbuquerque, NM, US
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Job Posting

Must be Bilingual, English-Spanish to apply

The Customer Experience Specialist handles helping the development of the telemarketing team as well as interfacing with customers via inbound calls, outbound calls, or through emails depending upon situational requirements. This position provides coaching for CSRs to ensure KPIs are being met as well as providing customer service support for existing, new, and potential customer needs.

Essential Functions / Core Responsibilities :

  • Ensure service delivered to our customers meets Key Performance Indicators (KPIs)
  • Coach and mentor agents; probe for understanding, use decision-support tools and resources to ensure departmental goals are met
  • Listen attentively to agent needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the agents to ensure departmental goals are being met
  • Maintain basic knowledge of Solar Works Energy's products and services
  • Schedule appointments for customers with Solar Works Energy Experts
  • Participate in activities designed to improve customer satisfaction and business performance
  • May offer additional products and / or services
  • Appropriately notating accounts as required
  • May respond to customer inquiries by sending them published materials or other relevant information via email

Job Type : Full-time

Salary : $35,000.00 - $45,000.00 per year

Schedule : Monday to Friday. Reliably commute or planning to relocate before starting work (Required)

Additional Information : Solar Works is a Panasonic Elite Installer and ranked as the fastest growing solar company in the Southwest. Our unique strategy of building people to be expert marketers, sales professionals and sales leaders puts professionals in a place to have a career experience that is highly unique from the rest of the marketplace. Together we are committed to creating a company of excellence, and we understand that comes from the caliber of people we hire. Come meet with our executive team and we'll show you how this organization can impact your life in a way that no other company can!

Requirements :

  • High school diploma or GED with six to twelve months of relevant experience preferred
  • 6 months of management or coaching experience
  • Strong computer navigation skills and PC Knowledge
  • Ability to effectively communicate, both written and verbally
  • Dependable with strong attention to detail
  • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
  • Tolerance for repetitive work in a fast-paced, high production work environment
  • Ability to work as a team member, as well as independently
  • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
  • Ability to rotate shifts, as needed
  • Benefits :

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off