Customer service specialist h1.location_city
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Customer service specialist • boston ma
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ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide.Locations in USA, London, Dubai and Shanghai.We are currently seeking ...[show_more][last_updated.last_updated_30]
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CSR – Customer Service Representative.Under-appreciated Champion Wanted.Some jobs people think are “not that important” are actually mission-critical.At Trust 1 Services, CSR is that job.Customer S...[show_more][last_updated.last_updated_variable_hours]
Ready to make a real difference in people’s lives?.ActivStyle is seeking compassionate, driven individuals to join our team—where purpose meets professionalism.As a trusted provider of home‑deliver...[show_more][last_updated.last_updated_variable_days]
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Seeking independent contractors to patronize businesses as a third-party, unbiased evaluator and report on the Customer Experience (CX).Your feedback enables companies to implement appropriate acti...[show_more][last_updated.last_updated_30]
Clancy Brothers Pest Control – Quincy, MA.Full-Time | On-Site | 8:00 AM–4:00 PM Monday-Friday | Occasional Saturday availability.Clancy Brothers Pest Control, a family-owned and fast-growing compan...[show_more][last_updated.last_updated_variable_days]
On-the-job training & development.Established property and casualty insurance agency is seeking experienced agency personnel for customer service roles in personal lines and commercial lines depart...[show_more][last_updated.last_updated_30]
The Zuzick Organization of Globe Life is one of the fastest-growing agencies in the country, specializing in virtual sales and leadership development.We represent over 40,000 groups and unions acro...[show_more][last_updated.last_updated_30]
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Customer Service Representatives are the face of the Domino's brand.We're looking for outgoing, courteous, and hard-working candidates who are excited to assist customers in finding the perfect piz...[show_more][last_updated.last_updated_30]
Site: Newton-Wellesley Hospital.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance ...[show_more][last_updated.last_updated_30]
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more][last_updated.last_updated_30]
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Customer Service Representative
ABC ImagingBoston, Massachusetts, United States[job_card.30_days_ago]
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- [job_card.full_time]
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ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.
Job Description
We are currently seeking a Customer Service Representative who can become an integral member of the team.
DUTIES AND RESPONSIBILITIES:
- Routinely check for incoming jobs from email, incoming bin, and over the counter.
-Accurately codes customer tickets in accordance with company prescribed guidelines
-Addresses all client inquiries and concerns in a business-like and timely manner.
-Explain complexities and scheduling of each job before assigning jobs to operators.
-Contact clients with question on incoming jobs regarding specifications, deadlines, and budgets.
-Double check correctness of information given on incoming correspondence.
-Log jobs out after they are completed and shipped out.
-Ensure that front desk is clean and organized at all times.
-Possesses the ability to multi-task without losing focus.
-Provide front counter assistance to customers as needed.
-Responsible for answering incoming telephone calls.
-Maintains proper inventory of supplies.
-Provides back-up assistance to the production staff as needed.
-Responsible for other duties as assigned by Manager.
QUALIFICATIONS:
- Strong organizational skills and attention to detail
- Experience with enhancing service offerings
- Good knowledge of how to increase revenue
- Experience with Prepress and offset
- Solutions focused - ability to solve problems efficiently
- Ability to communicate effectively
- Excellent Customer Service skills and experience
- Proficiency with MSOffice
- Graphics Application skills and experience