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Customer service specialist [h1.location_city]

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Customer service specialist • richardson tx

[last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Specialist - Remote

Customer Service Specialist - Remote

TradeJobsWorkForce75229 Dallas, TX, US
[filters.remote]
[job_card.full_time]
Customer Service Specialist Remote Job Duties : • Quickly getting up to speed on Occipital products as it relates to Augmented Home ...[show_more][last_updated.last_updated_30]
  • [promoted]
Store Customer Service Specialist

Store Customer Service Specialist

Sherwin WilliamsRichardson, TX, US
[job_card.full_time]
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...[show_more][last_updated.last_updated_30]
Customer Service Specialist

Customer Service Specialist

FastSignsRichardson, TX, United States
[job_card.full_time]
Do your friends and co-workers refer to you as a people person? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for...[show_more][last_updated.last_updated_30]
Customer Service Specialist, I

Customer Service Specialist, I

Carrington Holding Company, LLCPlano, TX, United States
[job_card.full_time]
Come join our amazing team and work a hybrid schedule!.The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls a...[show_more][last_updated.last_updated_30]
Remote Customer Service Specialist

Remote Customer Service Specialist

ForgeFitPlano, TX, United States
[filters.remote]
[job_card.full_time]
Remote Customer Service Specialist.At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak wi...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service

Customer Service

LowesRichardson, TX, United States
[job_card.full_time]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Specialist

Customer Service Specialist

FASTSIGNSRichardson, TX, US
[job_card.full_time]
Do your friends and co-workers refer to you as a people person? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service

Customer Service

Spec CorpGarland, TX, US
[job_card.full_time]
SPEC Building Materials Corporation is recognized as one of the nation's leading wholesale distributors of the highest-quality building materials, equipment, and products for commercial and residen...[show_more][last_updated.last_updated_30]
Customer Service

Customer Service

L&S MechanicalRichardson, TX, US
[job_card.full_time]
As a Customer Service Representative at L&S, you will provide front line support and follow up to customers assisting and resolving warranty or service issues. In this position you may be respon...[show_more][last_updated.last_updated_30]
Customer Service Specialist, I

Customer Service Specialist, I

CarringtonPlano, TX, United States
[job_card.full_time]
Come join our amazing team and work a hybrid schedule!.The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls a...[show_more][last_updated.last_updated_variable_days]
Customer Service Workforce Specialist II

Customer Service Workforce Specialist II

ChewyRichardson, TX, United States
[job_card.full_time]
As a CS Real Time Analyst, you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance management, agent utilization management, reporting, and anal...[show_more][last_updated.last_updated_variable_days]
Retail Store Customer Service Specialist

Retail Store Customer Service Specialist

Sherwin-WilliamsCarrollton, Texas, USA
[job_card.full_time]
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs answer their questions about Sh...[show_more][last_updated.last_updated_variable_days]
Customer Service Parcel Specialist

Customer Service Parcel Specialist

FedExPlano, Texas, US
[job_card.full_time]
This team member will have primary responsibilities for sorting and coordinating the inbound / outbound of package and mail activities of the offsite or in-center operations.Volume of parcel or mail ...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service

Customer Service

TradeJobsWorkforce75244 Dallas, TX, US
[job_card.full_time]
Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...[show_more][last_updated.last_updated_30]
Customer Service Sr. Specialist- Customer Service Center - DFW Metroplex

Customer Service Sr. Specialist- Customer Service Center - DFW Metroplex

North Texas Tollway AuthorityPlano, TX, United States
[job_card.full_time]
The primary purpose of this position is to provide leadership and support to customer service specialists and to assist with customer escalations. This includes providing service to customers and ex...[show_more][last_updated.last_updated_30]
Store Customer Service Specialist

Store Customer Service Specialist

The Sherwin-Williams CompanyPlano, TX, United States
[job_card.full_time]
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...[show_more][last_updated.last_updated_variable_days]
Customer Service Specialist / Expeditor

Customer Service Specialist / Expeditor

Sara's Market & BakeryRichardson, TX, United States
[job_card.full_time]
Grill Service Team Member will be the face and support of the S Grill.This position will provide exceptional and accurate guest service to the S Grill. Answering S Grill phone, taking accurate order...[show_more][last_updated.last_updated_30]
Customer Service Specialist, I

Customer Service Specialist, I

Carrington Holding CompanyPlano, TX, United States
[job_card.full_time]
Come join our amazing team and work a hybrid schedule!.The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls a...[show_more][last_updated.last_updated_30]
Customer Service

Customer Service

L and S MechanicalRichardson, TX, United States
[job_card.full_time]
As a Customer Service Representative at L&S, you will provide front line support and follow up to customers assisting and resolving warranty or service issues. In this position you may be responsibl...[show_more][last_updated.last_updated_variable_days]
Customer Service Specialist - Remote

Customer Service Specialist - Remote

TradeJobsWorkForce75229 Dallas, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]

Customer Service Specialist Remote Job Duties :

  • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Understand frequently asked questions, the answers to those questions, and the technical reasons behind our answers (so you can repackage the information for different types of customers with different needs).
  • Learning the systems that Occipital uses (or may adopt) to manage customer support, including third-party SaaS tools and customized internal tools.
  • Providing high-quality, personalized support to customers at various stages of their lifecycle including pre-sale, onboarding, and ongoing usage with a focus on rapid response, accurate information and a friendly demeanor.
  • Being flexible in tailoring your support style, channels (i.e., phone, email, Slack, etc.) and process to different types of customers — we can't do the exact same thing for a 1-person small business as a large enterprise with an annual contract, but we want all of them to be fanatical supporters of our products (and our support).
  • Being a principled problem-solver and debugger — “My scan is inaccurate!” could be for many different reasons, and we will be counting on you to untangle the problem, try to solve it yourself, and then identify the right team or person to help you solve it if you can't.
  • Identifying trends in customer support and reporting back to the team on a regular basis.
  • Addressing any customer trends by creating new support content (e.g. support articles, video tutorials, etc.) or suggesting features to various product teams.
  • Contributing to various operations, such as staying on top of shipments to customers, or managing a small rental program.
  • Advocating for and being the “guinea pig” for various customer experience experiments, and helping evaluate their success or failure (e.g. “Did adding live chat actually improve the customer experience?”).
  • Wherever possible, through both the process alone and through working with engineers to create new features or improvements, fixing things twice.