Customer service specialist [h1.location_city]
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Customer service specialist • san jose ca
[last_updated.last_updated_variable_days]
Customer Service Specialist Remote Job Duties : • Quickly getting up to speed on Occipital products as it relates to Augmented Home ...[show_more][last_updated.last_updated_30]
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...[show_more][last_updated.last_updated_30]
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...[show_more][last_updated.last_updated_30]
This is not just another remote jobit's an opportunity to build a lasting career with real impact.You'll be working with union members who have already shown interest in learning more about their b...[show_more][last_updated.last_updated_30]
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...[show_more][last_updated.last_updated_30]
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...[show_more][last_updated.last_updated_variable_days]
Remote Customer Service Specialist.At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide.
Our mission is to help our partners perform at their peak wi...[show_more][last_updated.last_updated_30]
We are looking for motivated, hardworking insurance producers to join our dedicated & trusted team.We are committed to providing the highest quality service to clients who entrust their auto, h...[show_more][last_updated.last_updated_30]
We are a rapidly growing company that has more clients than we can see.We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.W...[show_more][last_updated.last_updated_30]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
A company is looking for a Customer Service Specialist.Key Responsibilities Provide exceptional service through inbound and outbound communications Maintain and update customer accounts while ad...[show_more][last_updated.last_updated_30]
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...[show_more][last_updated.last_updated_variable_days]
At DICK'S SPORTING GOODS, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes...[show_more][last_updated.last_updated_30]
Manufacturing Company - 48900001.ANY SHIFT (OPEN AVAILABILITY).More details will be provided during the interview process.
Working with Sodexo is more than a job; it’s a chance to be part of someth...[show_more][last_updated.last_updated_variable_days]
Data Entry Specialist - On-Site in Miami, FL!.Join our vibrant team and help us streamline success! We're looking for a detail-oriented Data Entry Specialist with a high level of English proficienc...[show_more][last_updated.last_updated_30]
Silver Creek Store 136 - San Jose, CA.Responsible for customer assistance, cash register operation, sales / monetary transactions, opening / closing procedures.
To maintain positive customer and employe...[show_more][last_updated.last_updated_variable_days]
Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...[show_more][last_updated.last_updated_30]
Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...[show_more][last_updated.last_updated_30]
Title : Customer Service-Call Center.Call Center Customer Service & Banking Operations Specialist.Are you organized, detail-oriented, and thrive in a fast-paced banking environment? We are seeki...[show_more][last_updated.last_updated_variable_days]
- [promoted]
Customer Service Specialist - Remote
TradeJobsWorkForce95150 San Jose, CA, US[filters.remote]
[job_card.full_time]
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Customer Service Specialist - Work From Home
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[job_card.full_time]
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ForgeFitSanta Clara, CA, United States[filters.remote]
[job_card.full_time]
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Dick's Sporting GoodsSunnyvale, CA, US[job_card.full_time]
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SodexoMILPITAS, CA, US[job_card.full_time]
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Customer Service Associate
WalmartCampbell, CA, USA[job_card.full_time]
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AppleOneMilpitas, CA, US[job_card.full_time]
Customer Service Specialist - Remote
TradeJobsWorkForce95150 San Jose, CA, US[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [filters.remote]
[job_card.job_description]
Customer Service Specialist Remote Job Duties :
- Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Understand frequently asked questions, the answers to those questions, and the technical reasons behind our answers (so you can repackage the information for different types of customers with different needs).
- Learning the systems that Occipital uses (or may adopt) to manage customer support, including third-party SaaS tools and customized internal tools.
- Providing high-quality, personalized support to customers at various stages of their lifecycle including pre-sale, onboarding, and ongoing usage with a focus on rapid response, accurate information and a friendly demeanor.
- Being flexible in tailoring your support style, channels (i.e., phone, email, Slack, etc.) and process to different types of customers — we can't do the exact same thing for a 1-person small business as a large enterprise with an annual contract, but we want all of them to be fanatical supporters of our products (and our support).
- Being a principled problem-solver and debugger — “My scan is inaccurate!” could be for many different reasons, and we will be counting on you to untangle the problem, try to solve it yourself, and then identify the right team or person to help you solve it if you can't.
- Identifying trends in customer support and reporting back to the team on a regular basis.
- Addressing any customer trends by creating new support content (e.g. support articles, video tutorials, etc.) or suggesting features to various product teams.
- Contributing to various operations, such as staying on top of shipments to customers, or managing a small rental program.
- Advocating for and being the “guinea pig” for various customer experience experiments, and helping evaluate their success or failure (e.g. “Did adding live chat actually improve the customer experience?”).
- Wherever possible, through both the process alone and through working with engineers to create new features or improvements, fixing things twice.