Customer service supervisor serp_jobs.h1.location_city
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Customer service supervisor • alexandria va
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Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk.S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer service agents manage customer calls using multi-line telephone systems.They use computerized scheduling systems to investigate, resolve, document, and promptly respond to complex customer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates.
This role will oversee the processes relating to cashiering, r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
You will teach, coach, develo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written.
Job will entail answering and responding to both...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Ready to be pushed beyond what you think you’re capable of?.At Coinbase, our mission is to increase economic freedom in the world.
It’s a massive, ambitious opportunity that demands the best of us, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Job Duties : Processing orders, forms, applications, and requests.Keeping recor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations.
Directs and supervises staff responsible for resolving process...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Come join our amazing team and work in a hybrid role based out of our Westfield office!.The Bankruptcy Customer Service Supervisor is responsible for supervising staff of Customer Service BK Specia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Whole Foods Market, we are working to nourish people and the planet.In this role, you will support the Customer Service & E-Commerce programs.
this means you lead processes supporting the checko...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates.
This role will oversee the processes relating to cashiering, r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry.
Our legacy is rooted in innovation and excellence, earning us a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Service Desk Supervisor
Fawkes IDMWashington, DC, USjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionFour year college degree required 6+ years experience in providing end-user support; 3+ years supervisory experience in a Help Desk or Service Desk environment. Knowledge and experience with law firm specific applications is required. Previous employment in a law firm or legal department is preferred. Extensive experience in computer and mobile device Operating systems, Application Software, Computer Hardware, Remote Access and Network connectivity. Excellent time management skills. Flexibility to work additional hours, as necessary
Job Description
Job Description
Responsibilities :
- Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk.
- Supervising the DC Service Desk team.
- Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).
- Scheduling the firm’s Service Desk resources as needed to maintain the timely handling of support issues in a 24 / 7 environment.
- Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support.
- Providing career development guidance to staff and recommending training paths.
- Performing administrative duties related to the processing of all leave requests, timecards, and annual reviews in a timely manner.
- Identifying, recommending, and documenting procedures and processing improvements related to IT service delivery and problem resolution.
- Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues.
- Reviewing, editing, and maintaining support services knowledge database.
- Providing feedback to the Training Manager to ensure training programs meet the needs of the firm’s end users.
- Supervising planning and management of location specific projects; i.e., laptop replacement.
- Collaborating with other Directors, Managers and Supervisors to ensure that departmental and firm projects are completed efficiently.
Requirements