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Customer service supervisor [h1.location_city]

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Customer service supervisor • jacksonville fl

[last_updated.last_updated_variable_hours]
Supervisor- Customer Service

Supervisor- Customer Service

Crawford & CompanyJacksonville, FL, US
[job_card.full_time]
Supervises the work of Customer Service staff.Monitors all aspects of assignment process through estimate upload.Resolves escalated non-compliance issues with contractors.Ensures high levels of cus...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service

Customer Service

LowesJacksonville, FL, United States
[job_card.full_time]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
  • [new]
Customer Service Representative

Customer Service Representative

CollaberaJacksonville, FL, United States
[job_card.full_time]
Customer Service Representative.Contract : Jacksonville, Florida, US.Days Left : 29 days, 2 hours left.Job Title : Customer Service Representative. Location : Jacksonville, FL, 32202 Onsite.Duration : 12...[show_more][last_updated.last_updated_variable_hours]
Customer Service Representative

Customer Service Representative

HomeTeam Pest DefenseJacksonville, FL, United States
[job_card.full_time]
At HomeTeam, we put people first.We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environmen...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Representative

Customer Service Representative

Genuine Parts CompanyJacksonville, Florida, USA
[job_card.full_time]
Under close supervision the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Responds to basic customer inquires regardi...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Supervisor

Customer Service Supervisor

TJXJacksonville, FL, US
[job_card.full_time]
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more][last_updated.last_updated_30]
Supervisor- Customer Service

Supervisor- Customer Service

Crawford & CoJacksonville, FL, United States
[job_card.full_time]
Supervises the work of Customer Service staff.Monitors all aspects of assignment process through estimate upload.Resolves escalated non-compliance issues with contractors.Ensures high levels of cus...[show_more][last_updated.last_updated_variable_days]
Field Service Supervisor

Field Service Supervisor

Clean Harbors, Inc.Jacksonville, FL, United States
[job_card.full_time]
Environmental field service operations, construction, manufacturing, or similar industry experience • Ability to travel overnight up to 2-4 nights per month • Ability to be on-call for emergency re...[show_more][last_updated.last_updated_30]
customer service

customer service

Dollar TreeJacksonville, FL, United States
[job_card.part_time]
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...[show_more][last_updated.last_updated_variable_days]
  • [new]
Dental Customer Service Supervisor

Dental Customer Service Supervisor

VirtualVocationsJacksonville, Florida, United States
[job_card.full_time]
A company is looking for a Supervisor, Customer Service - Dental.Key Responsibilities Supervise and coach Customer Service employees to ensure member / provider satisfaction and retention Monitor ...[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
Cabin Service Supervisor

Cabin Service Supervisor

UnifiJacksonville, FL, US
[job_card.full_time]
Prospect Day Cabin Service Supervisor - Jax.Prospect Airport Services is a trusted leader in aviation support with operations at more than 30 major airports. Our team of over 11,000 dedicated associ...[show_more][last_updated.last_updated_variable_days]
Customer Service Representative

Customer Service Representative

Top Dollar CarJacksonville, FL, US
[job_card.full_time]
Join us at Top Dollar Car, where we're dedicated to fostering a vibrant and supportive workplace that attracts top talent in our industry. Our team is dedicated to exceeding customer expectation...[show_more][last_updated.last_updated_30]
Customer Service Supervisor

Customer Service Supervisor

The TJX Companies, Inc.Jacksonville, FL, United States
[job_card.full_time]
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more][last_updated.last_updated_variable_days]
Customer Service & E-Commerce Supervisor - Full Time

Customer Service & E-Commerce Supervisor - Full Time

Whole FoodsJacksonville, FL, United States
[job_card.full_time]
At Whole Foods Market, we are working to nourish people and the planet.In this role, you will support the Customer Service & E-Commerce programs. this means you lead processes supporting the checko...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

Brightway InsuranceJacksonville, FL, United States
[job_card.full_time]
Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states. We pride ourselves on delivering exceptional customer experience...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Representative

Customer Service Representative

Circle KJacksonville, FL, US
[job_card.full_time]
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...[show_more][last_updated.last_updated_30]
Customer Service Supervisor

Customer Service Supervisor

Jacksonville Transportation AuthorityJacksonville, FL, United States
[job_card.full_time]
Under the general supervision of the Manager of Customer Experience, the Call Center Supervisor oversees and directs a team of Customer Service Representatives and additional staff to ensure effici...[show_more][last_updated.last_updated_variable_days]
Customer Service Supervisor

Customer Service Supervisor

DHLJacksonville, Florida, 32218, United States of America
[job_card.full_time]
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a...[show_more][last_updated.last_updated_variable_days]
Retail Customer Service Supervisor

Retail Customer Service Supervisor

PetSmartJacksonville, Florida, United States
[job_card.full_time]
PetSmart does Anything for Pets – JOIN OUR TEAM!.Retail Customer Service Supervisor (Key Holder).At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating...[show_more][last_updated.last_updated_30]
Supervisor- Customer Service

Supervisor- Customer Service

Crawford & CompanyJacksonville, FL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Supervises the work of Customer Service staff.

Monitors all aspects of assignment process through estimate upload.

Resolves escalated non-compliance issues with contractors.

Ensures high levels of customer service in the department.

  • Bachelor degree preferred in a business related discipline or equivalent related experience.
  • A minimum of two years of experience in a customer service management role
  • Highly proficient and advanced computer skills.
  • Excellent attention to detail and organizational skills
  • Good time management abilities.
  • Strong analytical and problem solving ability.
  • Excellent written, verbal and oral communication skills.
  • Good interpersonal skills.
  • Ability to effectively manage and supervise employees.

#LI-EC1

  • Supervises personnel, to include partnering with Manager to provide feedback for team member performance appraisals, assist with resolution of personnel issues, interviewing and the selection process.
  • Maintains time and attendance compliance by updating various electronic mediums.
  • Provides training, coaching and guidance to team members.
  • Supervises all aspects of assignment process.
  • Supervises and monitors staff to ensure high levels of customer service.
  • Monitors and analyzes report data to ensure accuracy.
  • Provides training assistance to internal and external customers.
  • Provides updates to management regarding contractor issues that effect program participation.
  • Partners with manager to create, document and implement procedures for department.
  • Performs duties of subordinates when needed.
  • Upholds and projects the public image of the Company.
  • Upholds the Crawford Code of Business Conduct and Ethics at all times.
  • Participates in special projects or performs duties in other areas as requested.
  • Upholds and projects the public image of the Company.