Customer service supervisor h1.location_city

Hepaco, a Clean Harbors company, in Rockford, IL is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew. This includes responsibility over proper operation of equipment, driving operational efficiencies at the work site and ensuring accurate documentation related to the job is completed in a timely fashion.
Hepaco, a Clean Harbors company, is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us. Why work for Hepaco?

• Health and Safety is our #1 priority and we live it 3-6-5!
• Focus on maintaining sustainability and cleaning the Earth
• Pay range $30+ per hour
• Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
• Own part of the company with our Employee Stock Purchase Plan
• Opportunities for growth and development for all the stages of your career
• Company paid training and tuition reimbursement

• Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
• Read work order and ensures all required equipment is available and operational prior to starting jobs
• Inspects equipment and general work area prior to starting any job
• Correct deficiencies that may cause accidents, injuries, lost productivity or harm to equipment or that are inconsistent with client's requirements
• Communicate Performs preventative and corrective maintenance on equipment when required
• Completes all appropriate paperwork including service receipts, and submits to designated management
• Train Technicians I and II in equipment operation and service line processes
• Operate all necessary equipment in service line in accordance with operation training and safety procedures
• Practice safety procedures in accordance with training and guidelines when working
• Provide industrial services using appropriate techniques including handwork or manual work in accordance with established methods and applicable regulations
• Manually cleans, installs, fits, repairs valves, caps, hoses, pumps, gaskets and all other external and internal equipment on projects
• Understanding of equipment maintenance and ability to perform maintenance utilizing supplied breathing air and applicable personal protective equipment
• Maintain good housekeeping and cleanliness in the cleaning areas
• Check equipment at the start of each shift
• Lead safety meeting and ensure HPC safety policies are followed
• Meet progress deadlines and efficiently utilizes resources
• Instruct, provide feedback and direct and assist crew in performance of job duties to complete work in accordance with client requirements and Company policies, practices and procedures
• Enforce Company employee policies and may remove employee from job when required
• Follow all local, state (provincial) and federal compliance regulations and rules
• Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
• Safely observe all corporate operating guidelines and procedures
• Observe all company environmental health and safety operating guidelines
• Performs other duties as assigned
• By position, ability to be on call for emergency response on rotating basis every other week
• By position, site-remediation, equipment decontamination, and the handling of hazardous materials

• Environmental field service operations, construction, manufacturing, or similar industry experience
• Ability to travel overnight up to 2-4 nights per month
• Ability to be on-call for emergency response situations
• Ability to pull a trailer via pick-up truck preferred
• Ability to interface with clients and management
• Ability to manage project related vendors
• Ability to manage, reconcile, and review all job-related documentation
• Ability to work in confined spaces for periods of time
• Valid Driver’s license
• Perform physical functions per job requirements
• Successfully complete a background check, drug test, and physical, by position

Preferred Qualifications:

• Experience in industrial emergency response, Hazmat clean-up, confined space entry
• Supervising/working in confined spaces

Hepaco, a Clean Harbors company, is an equal opportunity employer.

Hepaco, a Clean Harbors company, is a Military & Veteran friendly company. Hepaco, a Clean Harbors company, is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. *CH #LI-AK1 #HEP *HEP