Customer service trainer • raleigh nc
We are looking for a Customer Service Manager to join our team!The Customer Service Manager - Americas leads the customer service team and ensures service levels are met or exceeded, while achievin... Show more
As a Remote Customer Service Representative , you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe retu... Show more
Customer Service Representative (CSR).The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts.This role focuses on bui... Show more
For over 65 years, our organization has focused on helping families understand and protect their benefits.As demand grows across our service areas, we’re bringing on new Benefits Representati... Show more
Working at Pizza Hut is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash.As a Pizza Hut Customer Service Representative, you'l... Show more
As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers.As a CSA, you are proud to be part of a beloved brand that is commi... Show more
Capitol Coffee Systems is seeking a detail-oriented and proactive Customer Service Representative to manage customer interactions and ensure a seamless experience for clients.The ideal candidate wi... Show more
Customer Service Representatives.Seasonal Full Time availability.Now accepting applications until September 30, 2026.Apply here directly for immediate feedback:.Customer Service Representative - Wi... Show more
Pro Customer Service/Sales | Home Depot.The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, proper... Show more
When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards,.We have a passion for people - not.KFC company-owned or independent franchisee restaurant... Show more
Store 2720914: 1001 SE Cary Pkwy, Cary, North Carolina 27518.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenge... Show more
Seeking a Customer Service Representative for a local insurance office.The applicant must possess strong people skills and be able to work with the public in a professional manner.Employer performs... Show more
The Customer Service Representative reports to the Customer Service Manager for the Coating Solutions business.This role can be based in Cary, NC or Radnor, PA.Position responsible for Sales Order ... Show more
Store 2706992: 34 Pipeline Drive, Garner, North Carolina 27529.Flexible (Days, Evenings, Overnights + Weekends).Customer Service Representative.We want you to join our team as a Customer Service Re... Show more
Customer Service Travel Advisor.Join Our Growing Team at Departure Travel.Departure Travel is looking for motivated, detail-oriented individuals who are passionate about helping others create memor... Show more
If you have a passion for helping others and enjoy interacting with the general public, RBR PT, the leading physical therapy company in the country, has a Customer Service Representative opening in... Show more
REMOTE - Client Service Associate.Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch.Client Service Associate opportunity with the possibility of becoming a permanent position... Show more
We're looking for a Remote Customer Service.As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service.You w... Show more
NC Water Heaters is looking for the BEST Dispatcher/Customer Service Representative to join our team in our Raleigh office.Not just any Dispatcher/Customer Service Representative, our ideal candida... Show more
Are you passionate about making a difference in people’s lives?.As a Customer Support Representative providing services on behalf of Automated Health Systems, you’ll have the unique and... Show more
The average salary range is between $ 21,450 and $ 81,500 year , with the average salary hovering around $ 51,475 year .
The average salary range is between $ 37,297 and $ 60,022 year , with the average salary hovering around $ 44,685 year .
We are looking for a Customer Service Manager to join our team!The Customer Service Manager - Americas leads the customer service team and ensures service levels are met or exceeded, while achieving agreed team targets (departmental targets), and harmonization of external requirements and internal targets. In this role, the Customer Service Manager establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and absolute customer satisfaction by ensuring team performance. They will be responsible for securing (establishing and expanding) the customer relationship through customer-specific services (value added services), and monitoring and measuring service metrics to assist in developing standards, improvements, or changes to process, while making recommendations based upon customer feedback and requests.If you're a strong communicator, experienced leader, and passionate about delivering best in class service, we'd love to hear from you. PRIMARY JOB DUTIES AND RESPONSIBILITIESLeading the sub-team of Customer Service Regular feedback meetings to assess performance Evaluation and implementation of suitable measures to promote performance for the further development of employeesTeam organization Ensuring compliance with the defined processesCustomer supportActive communication and coordination internally and externally Customer/organization interfaceParticipation in internal/external customer meetings as requiredProactive inventory and order managementProactive customer contact Monitoring of sales at customer level in comparison with customer budget using BI reporting Creation of stock and delivery overviews System-based recording of customer ordersAnalysis and tracking of current stock levelsScheduling with planning/schedule trackingComplaints processing:System documentation of complaints Initiating the return of goods via dispatchCommunication with customers and internal interfaces to process the complaint, taking into account the escalation levelsCreation of the credit note JOB SKILLS, EXPERIENCE, AND KNOWLEDGE REQUIREMENTSBachelor's degree or the equivalent experience.Minimum 5 years customer service and account support/management experience in the manufacturing or paper industry using silicone as the processing agent within a product knowledge-based customer support center.Experience with Salesforce and/or SAP a plus.Excellent written and oral communication, the ability to build collaborative relationships with Loparex team and our customer base.Proven analytical problem solving, math skills, manufacturing systems and communications skills to quickly resolve time sensitive customer issues.The ability to be self-directed to work toward corporate and business unit objectives.The flexibility to provide support on business initiatives and execute implementation processes.Solid organizational, communication, and follow-up skills. BENEFITS:Medical, Dental, and Vision InsuranceHealth savings account with generous annual employer contributionFitness reimbursement programDevelopment and career growth opportunitiesCompetitive 401(k) matching program We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by applicable law.
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