Customer success manager [h1.location_city]
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Customer success manager • augusta ga
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A Customer Success Specialist is responsible for leveraging scale techniques to manage large volumes of customer contracts along with value driven conversations through the customer lifecycle for h...[show_more][last_updated.last_updated_variable_days])
With a career at The Home Depot, you can be yourself and also be part of something bigger.Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of stor...[show_more][last_updated.last_updated_30]
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Act as the primary point of contact between customers, MSP Administrators, OEM suppliers and Crew Chiefs, ensuring clear communication and alignment on project objectives.Manage the maintenance ini...[show_more][last_updated.last_updated_1_day]
Learning is the only human superpower.It's a gateway through which knowledge becomes a virtue, a value, a product, a skill, a prerequisite, a motive, and a competitive advantage.LearnWorlds' vision...[show_more][last_updated.last_updated_variable_days]
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Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four camp...[show_more][last_updated.last_updated_variable_days]
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Changing the world through digital experiences is what Adobe's all about.We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experie...[show_more][last_updated.last_updated_30]
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Senior Enterprise Customer Success Manager.SafetyCulture is a global technology company that is helping to transform workplaces around the world.
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Bring your best and truest self.We celebrate what makes us different and what brings us all together.At Greenway Health, we are committed to an inclusive environment and a culture of belonging as w...[show_more][last_updated.last_updated_30]
Indigo Research is dedicated to transforming the education landscape by pairing high school students with research mentors to complete and publish research projects.
We aim to deliver transformative...[show_more][last_updated.last_updated_30]
Currently, we are looking for a highly-motivated Manager of Partner Success who embodies an entrepreneurial spirit and has a passion for international travel.
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National Success Manager (Remote, US).Openly is rebuilding insurance from the ground up.We are re-envisioning and enhancing every aspect of the customer experience.
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- [promoted]
Customer Success Specialist
PluralsightAugusta, GA, US[job_card.full_time]
- [promoted]
Customer Experience Manager
Home Depot (Management)Augusta, GA, US[job_card.full_time]
- [promoted]
Customer Success Manager??????
ROUTE06Augusta, GA, US[job_card.full_time]
- [promoted]
Director, Customer Success
CorcentricAugusta, GA, US[job_card.full_time]
- [promoted]
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4MHR LogisticsAugusta, GA, US[job_card.full_time]
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Customer Success Manager (Remote, Europe)
LearnWorldsAugusta, GA, US[filters.remote]
[job_card.full_time]
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Senior Enterprise Customer Success Manager
OutreachAugusta, GA, US[job_card.full_time]
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Customer Success Manager (m / w / d)
Bex TechnologiesAugusta, GA, US Customer Success Manager (M / W / D).Bex ist eine digitale Logistikplattform fr die Baubranche.Wir sind in ganz Deutschland aktiv und befinden uns weiter auf Wachstums- und Expansionskurs.Mchtest du Te...[show_more][last_updated.last_updated_30]
- [promoted]
Senior Customer Success Business Partner
AnaplanAugusta, GA, US[job_card.full_time]
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Academic Success Coordinator
InsideHigherEdAugusta, Georgia, United States[job_card.full_time] +1
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Enterprise Customer Success Manager
CrestaAugusta, GA, US[job_card.full_time]
- [promoted]
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AdobeAugusta, GA, US[job_card.full_time]
- [promoted]
Senior Customer Success Manager, Public Sector
SummerAugusta, GA, US[job_card.full_time]
- [promoted]
Senior Enterprise Customer Success Manager -
SafetyCultureAugusta, GA, US[job_card.full_time]
- [promoted]
Customer Success Specialist
Greenway HealthAugusta, GA, US[job_card.full_time]
- [promoted]
Student Success Manager
Indigo ResearchAugusta, GA, US[job_card.full_time]
- [promoted]
Partner Success Manager, Luxury Travel
ZicassoAugusta, GA, US[job_card.full_time]
- [promoted]
National Agency Success Manager (Remote, US)
OpenlyAugusta, GA, US[filters.remote]
[job_card.full_time]
- [promoted]
Merchant Success Manager- Mandarin Speaker
ShipBobAugusta, GA, US[job_card.full_time]
Customer Success Specialist
PluralsightAugusta, GA, US[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Drive forward Pluralsights Client Engagement Model to ensure customer and Pluralsights mutual success. Anticipate customer needs and proactively forecast and mitigate risk throughout the customer life cycle, ensuring a streamlined renewal and negotiation process, and ultimately positioning your accounts for growth. Maintain and lead periodic check-ins with key customers to ensure theyre receiving the most value from the product / service. Partner with cross-functional teams, including sales, to identify growth opportunities and ensure a seamless customer journey. Provide advanced product information and use your expertise to recommend the right services and configurations to meet each customers specific needs. Experience renewing customers and identifying expansion opportunities Experience developing and implementing a relationship management and success plan for existing customer accounts with manager guidance Background in business development, sales or scale customer success Comfortable using a variety of communication methods (sending outbound emails, making outbound phone calls, conducting virtual meetings, leading webinars, etc.) Proven track record of success in managing a high-volume portfolio of enterprise accounts leveraging data to improve efficiency Business acumen and ability to analyze data to address customer situations Ability to travel up to 15% Requires a minimum of 2 years of experience in Success and Renewals. Strong negotiation, prioritisation and relationship building skills. B2B SaaS experience; familiarity with SaaS renewal motion Experience with Gainsight, Salesforce, and Gong is preferred Travel : Travel expectations differ by role. Some quota-bearing sales positions involve limited travel, while others may involve travel of up to 40%, depending on business needs. Were a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location Were mission-driven and values-guided. We have a strong commitment to diversity and belonging. We cultivate a culture of trust, autonomy, and collaboration. Were lifelong learners and champion team member growth and advancement. Weve got you covered : team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds, and more.
Customer Success Specialist
A Customer Success Specialist is responsible for leveraging scale techniques to manage large volumes of customer contracts along with value driven conversations through the customer lifecycle for higher value customers in their territories. This position is responsible for ultimately supporting, managing, and closing renewal transactions. They collaborate within Revenue and Success, Marketing and Legal to maximize the renewal forecast while looking for additional opportunities for upselling additional revenue. The Customer Success Specialist works in partnership with the Account Executives when expansion opportunities are identified, ensuring that the right sales resources are engaged to maximize growth within the account.
Who youre committed to being :
- You enjoy learning and are open to new ways of doing things.
- You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.
- When communicating, you are self-aware, insightful, and proactive.
- You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.
- You believe in continuous improvement and request frequent feedback from others.
What youll do :
Experience youll bring :
Requirements :
Why youll love working here :
About us :
Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of todays tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.