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Customer success manager Jobs in Buffalo, NY

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Customer success manager • buffalo ny

Last updated: 2 days ago

Full Time Customer Service Manager Buffalo Central District

tops friendly marketsBuffalo, NY, US
Full-time

The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money.The Customer Service Manager (CSM) is responsibl... Show more

Remote Customer Service Specialist

forge fitBuffalo, NY, US
Remote
Full-time
Quick Apply

Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and trai... Show more

Customer Service Associate Wholesale Sealer

seal master wny cnyBuffalo, NY, US
$20.00 hourly
Full-time

We are seeking a Customer Service Representative to join our team.In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ens... Show more

Customer Service Representative

staff buffaloAmherst, NY, United States
$20.00–$21.00 hourly
Part-time

Part-Time Customer Service Representative.StaffBuffalo is working with a professional organization in Amherst, NY to hire a Part-Time Customer Service Representative, paying $20-$21/hour with a Mon... Show more

Commercial Customer Service Coordinator

nex coreBuffalo, NY, US
$20.00 hourly
Full-time
Quick Apply

DWC Mechanical is seeking a customer-focused.Commercial Customer Service Coordinator.This role is centered on building strong customer relationships, handling incoming service requests, providing t... Show more

Client Success Executive - National Accounts

centivoBuffalo, NY, United States
Full-time

Client Success Executive, National Accounts.Centivo is seeking a Client Success Executive, National Accounts to own and grow our most strategic, high-visibility employer relationships.National acco... Show more

Sr. Customer Experience Representative

ingram microBuffalo, NY, United States
Full-time

Join the organization that's driving the world's technology and shape the future.Ingram Micro is a leading technology company for the global information technology ecosystem.With the ability to rea... Show more

Engineering Senior Manager, Customer Identity and Access Management (CIAM)

m t bankBuffalo, NY, United States
Full-time

Senior Technology Leader For Enterprise Customer Identity And Access Management.Extensive experience in a senior technology leader responsible for the strategic direction, engineering delivery, ope... Show more

CUSTOMER SERVICE REPRESENTATIVE

dival safety equipmentBuffalo, New York, United States, 14207
$19.00 hourly
Full-time
Quick Apply

Customer Service Representative-.Join the DiVal Safety Equipment team in our Buffalo, NY headquarters as a member of our fast paced and dynamic team.The focus of this position is to actively engage... Show more

Field Reimbursement Manager, Neuroscience (Albany, NY) Patient Engagement & Customer Solutions

j j family companiesBuffalo, NY, United States
Permanent

At Johnson & Johnson, we believe health is everything.Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments a... Show more

Retail Customer Service Associate

fed exWilliamsville, New York, US
$17.00–$19.98 hourly
Full-time

POSITION SUMMARY:  </strong></strong></p><p>The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anti... Show more

Remote Travel Customer Representative

cross borders with alexBuffalo, NY, United States
Remote
Full-time
Quick Apply

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips.In this 100% work-from-home role, you will assist clients with travel-related quest... Show more

Remote Customer Service Vacation Planner

departuretravelsBuffalo, NY, United States
Remote
Full-time
Quick Apply

Remote Customer Service Vacation Planner.Join Our Growing Team at Departure Travel.Departure Travel is looking for motivated, detail-oriented individuals who are passionate about helping others cre... Show more

Customer Service Desk Manager

dash s marketAmherst, NY
Full-time

Since 1923, The Dash family has prided themselves as being old fashioned grocers that have incorporated cutting edge ideas into their business.They have prospered and evolved in the very competitiv... Show more

Full Time Customer Service Manager Buffalo Central District

northeast groceryBuffalo, NY, US
Full-time

The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money.The Customer Service Manager (CSM) is responsibl... Show more

Supervisor, Technical Customer Support

teslaBuffalo, NY, United States
$72,000.00–$108,000.00 yearly
Full-time

Tesla Technical Customer Support Supervisor.Tesla Technical Customer Support Supervisors are proactive, hands-on leaders who guide a team of 1622 Technical Customer Support Specialists toward deliv... Show more

Telecommute Customer Success Representative

trade jobs workforce14216 Buffalo, NY, US
Full-time

As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via... Show more

 • Promoted

Client Success Manager

TradeJobsWorkForce14213 Buffalo, NY, US
Full-time

Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to ... Show more

 • Promoted

Insurance Customer Service Representative

true cut insuranceBuffalo, NY, US
$20.00–$22.00 hourly
Full-time

We are seeking a professional and personable.Customer Service Representative.In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our... Show more

Retail Customer Service Associate

fed exWilliamsville, New York, US
$17.00–$19.98 hourly
Full-time

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th... Show more

People also ask
Full Time Customer Service Manager Buffalo Central District

Full Time Customer Service Manager Buffalo Central District

tops friendly marketsBuffalo, NY, US
30+ days ago
Job type
  • Full-time
Job description

Salary: $22.00

SUMMARY

The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. The Customer Service Manager (CSM) is responsible for giving the customer a great lasting impression of the store. The CSM is the company’s goodwill ambassador and the job requires accuracy, honesty, patience and stamina.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Cultivates and maintains Remarkable Customer Service and customer relations at the front-end, attention to associate appearance and behavior, as well as maintaining acceptable service levels Effectively trains, coaches, and mentors associates.
  • Reacts to all customer concerns quickly and effectively while following policies and procedures to provide the best experience possible
  • Controls store shrink by monitoring cashier product handling, cashier ringing/scanning techniques, file maintenance performance and ensuring shrink control procedures.
  • Writes or oversees writing of the schedule weekly for front-end associates and maintains proper staffing.
  • Makes certain that associates are properly informed and trained about all promotions and fundraisers.
  • Ensures that merchandise returns are fulfilled throughout the day
  • Ensures a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies
  • Maintains a friendly, professional and well organized image in all areas of the front-end department including but not limited to the parking lot, vestibule, checkouts etc.
  • Finish and retain reports/ logs needed for store audit and state inspection
  • Responsible for all training, monitoring and compliance of regulatory and legal aspects such as alcohol and tobacco, food stamps and WIC
  • Maintains supplies for front-end, places orders when needed and keeps inventory
  • Performs special store level tasks/projects as assigned by the store manager

MINIMUM QUALIFICATIONS

Must be 18 years of age

EDUCATION AND EXPERIENCE

  • Ability to read, write, and perform basic math functions
  • Possess basic computer skills
  • Possess strong communication skills

PHYSICAL REQUIREMENTS

EQUIPMENT USED

Operation of the following

  • Cash register
  • Telephone system
  • Scanner
  • Scale
  • Ladder (must be at least 18 years of age)

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.