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Customer success manager Jobs in Chandler, AZ

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Customer success manager • chandler az

Last updated: 2 hours ago

Customer Success Specialist

LocalWorkChandler, AZ, US
$55,000.00 yearly
Full-time

At LocalWork, we are excited to announce an opening for a full-time Customer Success Specialist to join our dedicated team.This challenging and rewarding role is ideal for a professional looking to... Show more

Director, Customer Success

SPIDR Tech (Versaterm)Mesa, AZ, United States
Full-time

Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem dispatch, law enforcement, forensics, courts, and beyond.We've gro... Show more

Customer Service Manager

Goodwill of Central and Northern ArizonaGilbert, AZ, United States
Full-time

Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affilia... Show more

 • New!

Client Success Trainee

Rustman AgencyGilbert, Arizona, United States
Full-time

Client Success Trainee (Remote – 1099, Unlimited Earnings).We are seeking motivated and people-focused individuals to join our team as.Learn how to onboard new clients and ensure a positive experie... Show more

HCM Client Success Specialist

Greenlink HCMGilbert, AZ, USA
$52,000.00 yearly
Full-time
Quick Apply

NOW HIRING Be the person our clients can't imagine working without.At Greenlink HCM, our clients don't just get software - they get a partner who shows up, solves problems, and makes payroll feel e... Show more

Account Executive - Customer Success

Ava HRChandler, AZ, US
$50,000.00 yearly
Full-time

Ava HR is excited to announce a career opportunity for a dedicated and results-driven Account Executive - Customer Success.This full-time position is designed for individuals passionate about foste... Show more

Customer Service Manager - State Farm Agent Team Member

Bryan Ross - State Farm AgentChandler, AZ, United States
Full-time

We attribute our success to having a fun, energetic environment that is an enjoyable place to work.Our team is comprised of results-oriented individuals that are serious about their development.We ... Show more

Customer Service

KFCMesa, AZ, US
Full-time

We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a grea... Show more

Coordinator, Student Success and Engagement - Polytechnic Campus

Arizona State UniversityMesa, AZ, United States
$52,000.00–$58,000.00 yearly
Part-time

Student Activities and Engagement Specialist 3.The Coordinator of Student Success and Engagement serves as the primary Student Success and Engagement representative for the Fulton Schools community... Show more

Customer Success Manager

SorabanChandler, AZ, United States
Full-time

Location: Chandler, AZ (In-Office).Soraban helps accounting firms work smarter by combining automation, AI-powered workflows, and modern tools into one platform.Our customers rely on us during thei... Show more

Customer Service Manager - State Farm Agent Team Member

Chris Burt - State Farm AgentGilbert, AZ, US
$40,000.00 yearly
Full-time

Exciting Opportunity: Join Our Team as a Customer Experience Specialist!.Are you ready to make a real difference in people's lives while advancing your career in insurance? As a.Customer Experience... Show more

Customer Service Representative

FYZICAL Therapy and Balance CentersMesa, AZ, US
Full-time +1
Quick Apply

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Mesa, A... Show more

Bilingual customer account manager

Rent-A-CenterMesa, AZ, US
Full-time

We are Hiring Immediately! It’s Your Career.At Rent-A-Center, we believe in putting people in control of their future.We are hiring immediately talented team members that provide great customer ser... Show more

Part-Time (Contractor) Community Success Manager (Mesa, AZ)

Viva BenefitsMesa, AZ, United States
Part-time

Community Success Manager (CSM).As a Community Success Manager (CSM), you will serve as a personal, in-person point of contact for 200+ families across a manufactured home community in Mesa, Arizon... Show more

Customer Experience Specialist

TeslaMesa, AZ, United States
Part-time

Customer Experience Specialist.At Tesla, our Customer Experience Specialists are at the heart of everything we do.They deliver exciting, engaging, and educational experiences that leave a lasting i... Show more

 • New!

Customer Service - Self Storage Manager

Public StorageMesa, Arizona, United States
Full-time

Our Property Managers get to work independently at multiple locations; spending time both inside and outside.We assess customer storage needs and make suggestions, including selling packing and mov... Show more

Customer Service Representative

Spencer's TV & AppliancesMesa, AZ, US
Full-time

Spencer's TV & Appliances is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on ... Show more

Senior Manager, Customer Support

TicketManagerMesa, AZ, US
$100,000.00–$135,000.00 yearly
Full-time
Quick Apply

Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact.Companies spend more ... Show more

Customer Experience Coach

Serenity Mental Health CentersGilbert, AZ, US
$23.00–$30.00 hourly
Full-time
Quick Apply

Customer Experience Coach .Compensation: $23–$30/hr +.Help people move forward while building a meaningful career.This role is ideal for people with backgrounds in .No specialized in... Show more

Customer Operations Coordinator

Chandler Chamber Of CommerceChandler, AZ, United States
Full-time

Customer Operations Coordinator.The Customer Operations Coordinator plays a vital role in delivering an exceptional customer experience from initial inquiry through final product delivery.Rather th... Show more

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Customer Success Specialist

Customer Success Specialist

LocalWorkChandler, AZ, US
30+ days ago
Salary
$55,000.00 yearly
Job type
  • Full-time
Job description

At LocalWork, we are excited to announce an opening for a full-time Customer Success Specialist to join our dedicated team. This challenging and rewarding role is ideal for a professional looking to thrive in a dynamic, non-remote work environment. Our Customer Success Specialist plays a pivotal role in enhancing our client's experiences and ensuring their success using our platform. This opportunity is perfect for individuals passionate about delivering exceptional support and building lasting relationships with clients.

The successful candidate will be based in our office, directly engaging with our clients to help them navigate and maximize the benefits of our solutions. As a Customer Success Specialist, you'll be instrumental in guiding our clients through their customer journey, ensuring they receive the utmost value from our services. We're looking for a proactive team player who excels in a fast-paced setting and is committed to driving customer satisfaction through excellent service and product knowledge.

Duties and Responsibilities

  • Develop and maintain strong relationships with customers, understanding their needs and ensuring their success with LocalWork.
  • Onboard new customers, providing training and resources to ensure they are fully equipped to effectively use our platform.
  • Monitor customer health metrics, identify risk, and execute loyalty programs to boost customer engagement.
  • Act as a liaison between the customer and various teams, including Sales and Technical Support, to ensure customer issues are resolved promptly.
  • Gather customer feedback and collaborate with the product team to help drive product improvements.
  • Regularly update clients on new features and functionalities, encouraging adoption and deeper product integration.
  • Conduct periodic check-ins and execute on customer retention strategies to reduce churn.
  • Prepare detailed reports on account status, renewal, and forecast for internal use to aid in decision-making processes.
  • Advocate for the customer's needs internally within the company to ensure that their goals and deadlines are met.
  • Facilitate successful resolution of customer concerns, escalating higher complexity issues as necessary.

Requirements

  • Proven experience in a customer success, account management, or similar client-facing role.
  • Strong knowledge of customer success processes and CRM software, with preference given to candidates with HubSpot experience.
  • Exceptional ability to communicate and foster positive business relationships.
  • Accountability in driving retention and satisfaction through innovative strategies and tactics.
  • Excellent organizational skills, with the ability to manage multiple accounts and priorities seamlessly.
  • Adept at problem-solving and negotiation, with a consistent track record of resolving issues and ensuring customer success.
  • Resilience in navigating customer concerns and maximizing satisfaction while maintaining positive client relationships.
  • Higher education in related fields (Business, Communications, or similar) preferred.
  • Ability to thrive in a dynamic, collaborative environment and invest in ongoing personal and professional development.
  • Keen attention to detail and an analytical mindset towards customer engagement and retention metrics.