Customer success manager • columbia sc
Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking... Show more
Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform is having a delightful experience end to end, from applying to job listings, ... Show more
Join the Precision Tune Auto Care Team!.Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.At Precision Tune Auto Care, you’ll be part of a team comm... Show more
The Academic Success Instructor will support the overall academic mission of the Law School by assisting with the design and implementation of an academic success and bar preparation program that e... Show more
Customer Relations Specialist - Columbia.You’ll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service — all while building strong relationsh... Show more
At Pizza Hut, our vision is to “Connect People Through the JOY of Pizza.As a Pizza Hut / Team SRC Team Member, you can be the smiling face that greets and serves the customers or a cook who make th... Show more
Customer Experience Program Management Professional.As a Customer Experience Program Management Professional here at Honeywell, you will play a vital role in managing and executing customer experie... Show more
At Stoner’s Pizza Joint, the name is memorable, and yes, our food is positively addictive.We’re a fast-paced, food-loving restaurant brand built on the kind of culture that makes each shift feel li... Show more
Deliver a high level of service and excellent customer experience by resolving customer concerns.Identify and communicate opportunities that could improve operations and create a better shopping ex... Show more
Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin... Show more
Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.As a Customer Service Representative, youll work directly with customers... Show more
Job Title: Customer Service Representative.Location: 1201 Main Street, Suite 2300, Columbia, SC 29210.Duration: 6 months Temp to Perm.Position Type : Hourly contract Position (W2 only).Conversion A... Show more
At Numotion, we’re on a mission to improve the lives of people with disabilities.As North America’s largest provider of mobility products and services, we deliver personalized solutions... Show more
Store 2705135: 4760 Forest Dr, Forest Acres, South Carolina 29206.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be chal... Show more
Customer Service Representative (CSR).The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts.This role focuses on bui... Show more
Atlantic Staffing Consultants is currently accepting applications from detail-oriented, customer-focused individuals for Administrative, Clerical, and Customer Service opportunities with a variety ... Show more
Are you looking for a fun, loving, and enthusiastic work environment where teamwork and leadership development are prioritized? Do you want a job that offers flexible scheduling and opportunities t... Show more
Join the Precision Tune Auto Care Team!.Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.At Precision Tune Auto Care, you’ll be part of a team comm... Show more
CALIBRE is an employee-owned mission focused solutions and digital transformation company, is looking to hire a Cloud Platform Engineers to deliver Kubernetes-based platform solutions across commer... Show more
Customer Experience Consultant (Remote).Columbia, South Carolina, United States.We are seeking outgoing individuals for our Customer Experience Consultant (Remote) positions.As an Customer Experien... Show more
The average salary range is between $ 65,000 and $ 131,317 year , with the average salary hovering around $ 87,176 year .
Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking our AI-led interviews, accepting offers on our platform, and getting paid for their hard work.**Note: This role is open only to candidates currently residing in Latin America. Applicants outside Latin America will not be considered.** # **About the Role** Mercor has thousands of users joining the platform each week to interview for different roles our clients have posted. When they run into issues or have questions and reach out for help, you will be responsible for giving them a speedy and delightful experience. You will work directly with our engineering team, triaging and investigating bug reports so being super savvy with modern websites and issues SaaS-type applications run into will come in handy. Since your conversations with the talent applying on our platform will often be the first interaction someone has with Mercor, maintaining an enthusiastic, upbeat tone while writing at native English level proficiency is important. We use a lighthearted and informal tone in our support communication while at the same time being very professional and precise in our replies. Note: This is a **remote, 6-day/week** role requiring **substantial overlap with Pacific Time (PT/PST)** working hours. # Key Responsibilities - Investigate talent-reported issues end-to-end: reproduce bugs, identify root causes, and separate UX friction, model edge cases, and system defects. - Debug across our AI + SaaS stack using telemetry, logs, network inspection, and database queries to understand production behavior. - Triage with sound judgment — escalate true engineering issues and resolve others via configuration, prompt refinement, or clear user guidance. - Surface systemic patterns and product risks to engineering and product leadership. - Create clear documentation and runbooks to reduce repeat issues and improve resolution speed. - Communicate with precision, professionalism, and empathy. # **Qualifications** - Ability to debug web applications, likely coming from either a - Degree in Computer Science, Software Engineering, or a related technical field from a top-tier institution or prior experience at a high-growth technology startup. - Experience building modern web applications (React, Node, Flask, Next.js, etc.) OR - 2-5 years of experience supporting customers on such web applications. - Comfortable with _AI systems_ — you’ve played with LLMs, agents, or generative models. - Experience exploring behavior of AI tools (fine-tuning, prompt chains, chain-of-thought debugging, or building agents). - Ability to understand model outputs, failure modes, hallucinations, and feedback loops. - Familiarity with how modern AI APIs work (OpenAI, Anthropic, etc.) or how agent frameworks (LangChain, AutoGPT, etc.) function is a plus. # **About Mercor** Mercor is at the intersection of labor markets and AI research. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge, experience, and context that can't be captured in code alone. Today, more than 30,000 experts in our network collectively earn over $2 million a day. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion.
