Customer success manager serp_jobs.h1.location_city
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Customer success manager • fresno ca
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Customer Success Manager Job Description.Must live in California with the ability to cover the Central Valley •.FieldClock is a fast-growing AgTech start-up searching for flexible go-getters who wel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Success Manager Job Description.Must live in California with the ability to cover the Central Valley •.FieldClock is a fast-growing AgTech start-up searching for flexible go-getters who wel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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This position is responsible for driving product adoption, deliver high levels of business value, and cultivate deep customer relationships.
This role will be responsible for all aspects of renewals...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Blockchain technology is powering a growing wave of innovation.Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Scale Customer Success Manager.COMPLY is the leading global provider of comprehensive regulatory compliance software and solutions for the financial services sector.
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Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Level-up your career by having opportunities at Gather AI sent directly to your inbox.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Success Manager Location : Remote (Hybrid Preferred - Remote + In-Office for NYC, San Fran, Chicago) As a Client Success Manager you will work primarily with our wide variety client base, ran...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We Are Working (WAW) is a full-service staffing company specializing in helping small to midsize businesses hire offshore talent, also known as virtual assistants (VA).
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As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Smartling is seeking a Customer Success Manager for a remote, work from home position.As a Customer Success Manager at Smartling, your goal will be to ensure positive customer health and retention....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Miovision is a global industry leading company providing agencies and organizations modern tools to improve today's traffic problems.
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We're looking for a results-driven Customer Success Manager, ideally with Payments or Fintech experience.You'll be critical in retaining our valued SME customers and ensuring that we maximise custo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams.
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Nextpatient | Client Success Associate.We're a small team building the best software for medical practices.The software you experience at the doctor is often terrible.
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Checking the proxy and the firewall.Check your Internet connection.Check any cables and reboot any routers, modems, or other network devices you may be using.
Allow Chrome to access the network in y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Success Manager
FieldClockFresno, CA, USserp_jobs.job_card.full_time
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Customer Success Manager
FieldClockFresno, CA, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionMust live in California with the ability to cover the Central Valley Be a local presence for our top customers Serve as the dedicated single point of contact for assigned customers Own the entire relationship with assigned customers, including onboarding, implementation, ongoing training, adoption, retention, and satisfaction Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share learnings Maintain existing customer success metrics and data as directed responsibilities Own the following Scheduled Interactions : Monthly Status Meetings Annual on site visit Executive Business Reviews (2x-4x per year) Regular health checks Regular product training Own the following Unscheduled Interactions : Emergency More service tickets than usual Declining usage Overdue invoices Poor Satisfaction Survey or NPS Score Become proficient with our tech stack, especially HubSpot Take ownership of becoming a Product Expert Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting both Review the customer journey, determine how its supported, and use a consultative approach to help clients overcome issues and achieve their goals Prepare documentation or visuals of campaign performance for client; analyze trends in CSAT and NPS scores to identify areas for improvement Work with sales and marketing teams to boost customer referrals and develop case studies Must live in California with the ability to travel within the state Product Expert Excellent customer facing skills Tech savvy (Our tech stack includes : HubSpot, Slack, Zoom, Loom) Three to five years of experience in communications, marketing, sales, account management, or customer success Strong skills in verbal and written communications, strategic planning, and project management Analytical and process-oriented mindset Ability to work effectively across multiple departments in a deadline-driven environment Active team player, self-starter, and multitasker who can quickly adjust priorities Fluent in Spanish Agricultural experience is strongly preferred
Job Description
Job Description
Benefits :
- Competitive salary
- Flexible schedule
- Paid time off
Customer Success Manager Job Description
FieldClock is a fast-growing AgTech start-up searching for flexible go-getters who welcome the challenges of a growing business. Were specifically looking for a Customer Success Manager who will roll up their sleeves and lead from the trenches. As a key member of the team, the CSM will help craft our customer success strategies, building strong relationships with our top tier customers and collaborating with cross functional leaders internally to deliver consistently excellent customer experiences.
The ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. To succeed in this role, the candidate should have relevant customer facing experience and a track record of analyzing and optimizing usage, adoption and revenue for current high dollar customers.
At FieldClock, we distinguish Customer Success as proactive support and Customer Service as reactive support. The primary focus for the CSM is to proactively manage our top tier customers to ensure they are maximizing their FieldClock features, receive continuous training for existing and new staff and build good will on a regular basis.
Objectives of this role :
Defined onboarding process for new customers
Data driven
Required skills and qualifications :
Preferred skills and qualifications
Flexible work from home options available.