Customer success manager • jacksonville fl
Customer Retention Sales Manager.The Rustman Agency is a fast-growing brokerage focused on helping families protect their financial futures.We provide life insurance, final expense, and mortgage pr... Show more
We are looking for a motivated and detail oriented individual to join our remote team.In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth... Show more
CUSTOMER SERVICE – IMMEDIATE HIRE We prefer entry-level candidates that we can teach, train and develop with our training program We offer a fun and exciting environment and full time schedul... Show more
Customer Complaint Specialist – Jacksonville, FL.Kelly Services is currently seeking a Customer Complaint Specialist at one of our Global clients in Jacksonville, FL.This role is a full-time, fully... Show more
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car... Show more
At FIS, our technology and our people are moving forward.We advance the way the world pays, banks and invests.We believe in building inclusive, diverse teams.Together, we innovate to help our colle... Show more
When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards,.We have a passion for people - not.KFC company-owned or independent franchisee restaurant... Show more
At JDA TSG, we equip many of the world's major brands with top-tier specialized talent, business process expertise, and technologies to drive their organizations in exciting new directions.What mak... Show more
HVAC Customer Service Representative.Jacksonville, FL | Full-Time | Thursday-Monday.Please do not contact our office via phone or email regarding your application.If selected, you will be contacted... Show more
Customer Service RepresentativeNader's Pest Raiders is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and extern... Show more
As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support.Your main responsibilities will include:.Responding to customer inquiries via p... Show more
We are PEAC Solutionslarge enough to finance the globe, yet small enough to stand shoulder-to-shoulder with our customers.We believe in the power of partnership and the promise of possibility.Our p... Show more
Our Property Managers get to work independently at multiple locations; spending time both inside and outside.We assess customer storage needs and make suggestions, including selling packing and mov... Show more
Senior Manager, Customer Experience.Johnson & Johnson MedTech Vision Care, a member of Johnson & Johnson's Family of Companies, is currently recruiting for a Senior Manager, Customer Experience, to... Show more
Join Elite Escapes and turn your passion for travel into your next career.Remote Travel Customer Service Specialist.We provide full training, access to top travel suppliers, and continued ment... Show more
Senior Director Of Student Success.The Senior Director of Student Success, under the direction of the Associate Vice President or above, provides strategic, university-wide leadership for academic ... Show more
Customer Service Manager | Florida | Remote.Jacksonville, Florida, United States Job Openings Customer Service Manager | Florida | Remote.Fully Remote Customer Service Manager (Self-Serve SaaS).Ful... Show more
Jacksonville, FL | Full-time | Director / Department Head | Reports to the CEO.AmCoat is the parent of Rhino Shield and Floor Shield, premium exterior wall coating and floor coating brands so... Show more
Customer Success Management Leader.At FIS, our technology and our people are moving forward.We advance the way the world pays, banks and invests.We believe in building inclusive, diverse teams.Toge... Show more
Join us at Top Dollar Car, where we're dedicated to fostering a vibrant and supportive workplace that attracts top talent in our industry.Our team is dedicated to exceeding customer expectations at... Show more
The average salary range is between $ 67,250 and $ 107,150 year , with the average salary hovering around $ 81,500 year .
The average salary range is between $ 65,000 and $ 131,317 year , with the average salary hovering around $ 87,176 year .
The Rustman Agency is a fast-growing brokerage focused on helping families protect their financial futures. We provide life insurance, final expense, and mortgage protection solutions with a strong emphasis on integrity, service, and long-term client relationships.
We are seeking a Customer Retention Sales Manager to lead our client loyalty efforts. In this role, you will manage a team focused on maintaining and growing relationships with existing clients. You will help ensure policyholders stay engaged, supported, and protected. This position is ideal for a relationship-driven leader who thrives on service, strategy, and performance.
Manage a remote team dedicated to customer retention and satisfaction
Develop and implement strategies to reduce policy cancellations
Support existing clients through policy reviews and value-based conversations
Identify upsell opportunities where appropriate
Handle escalated concerns with professionalism and care
Track team performance and provide coaching to improve results
Work closely with sales and service teams to ensure continuity in the customer journey
Maintain accurate records of communication and performance
Remote work with flexible hours
Leadership bonuses and uncapped commission potential
Ongoing training and development
Supportive team culture focused on impact and growth
Clear advancement opportunities in a growing agency
Minimum of two years of experience in sales, customer service, or account management
Previous leadership or management experience preferred
Background in insurance or financial services is a plus
Strong communication, problem-solving, and organizational skills
Comfortable using CRM platforms and managing remote workflows
Life and Health insurance license or willingness to obtain within 30 days
