Customer success manager • murrieta ca
Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking... Show more
Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking... Show more
We Empower the Fighting Spirit in You!.Health insurance for eligible employees.Bonus based on performance for eligible employees.Dental insurance for eligible employees.Health insurance for eligibl... Show more
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol... Show more
Looking for a stable job where you can grow into a leadership role?.Join a fast-paced, family-owned business where you’ll learn valuable skills in shipping, printing, and customer service—while wor... Show more
Join a team that cares about our customers and you!.Cheryl Hart-Munoz in Murrieta, California, is looking for an experienced and committed individual to join our team as a.In this role, you will ma... Show more
The Team Member plays a vital role in delivering the KFC brand experience by providing excellent guest service, preparing high-quality food, maintaining a clean and safe restaurant environment, and... Show more
Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform is having a delightful experience end to end, from applying to job listings, ... Show more
Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committed to the professional and personal devel... Show more
Have Excellent Communication Skills.Ability to Thrive in the Fast-Paced Environment.Have Professional Appearance and meet Company Grooming Standards.Food experience preferred, but not required.Resp... Show more
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make... Show more
WHY, or our purpose: We create positive experiences and opportunities around.LOVE OF FOOD, FAMILY, AND SERVICE.If you are ready to change your life for better come be a part of our team!.Here at Mi... Show more
Capital Improvement Program Manager.Rancho California Water District is seeking an innovative and collaborative Capital Improvement Program (CIP) Manager to lead the planning and delivery of major ... Show more
Water, Mold, Smoke, Fire Mitigation Manager.Are you a mitigation manager who wants to work for a thriving company where you can grow, be recognized, and be rewarded for your work? You can't believe... Show more
Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!.P... Show more
The Construction Project Manager oversees all aspects of the building process, working closely with the Talion project team, subcontractors, and clients to manage the full lifecycle of assigned pro... Show more
Customer Service//Licensed personal lines insurance agent,.Responsible for maintaining customer relationships by handling customer inquiries and concerns with speed and professionalism through dail... Show more
Job Overview We are looking for a motivated Call Center Customer Service Representative to join our Customer Service department.You will be responsible for making both inbound and outbound calls t... Show more
We are seeking a Shift Manager to join our team! You will be responsible for overseeing and coordinating the operations of the Restaurant.Discounts for employees and Family.A Shift Manager supervis... Show more
Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform is having a delightful experience end to end, from applying to job listings, ... Show more
The average salary range is between $ 65,000 and $ 131,317 year , with the average salary hovering around $ 87,176 year .
Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking our AI-led interviews, accepting offers on our platform, and getting paid for their hard work.**Note: This role is open only to candidates currently residing in Latin America. Applicants outside Latin America will not be considered.** # **About the Role** Mercor has thousands of users joining the platform each week to interview for different roles our clients have posted. When they run into issues or have questions and reach out for help, you will be responsible for giving them a speedy and delightful experience. You will work directly with our engineering team, triaging and investigating bug reports so being super savvy with modern websites and issues SaaS-type applications run into will come in handy. Since your conversations with the talent applying on our platform will often be the first interaction someone has with Mercor, maintaining an enthusiastic, upbeat tone while writing at native English level proficiency is important. We use a lighthearted and informal tone in our support communication while at the same time being very professional and precise in our replies. Note: This is a **remote, 6-day/week** role requiring **substantial overlap with Pacific Time (PT/PST)** working hours. # Key Responsibilities - Investigate talent-reported issues end-to-end: reproduce bugs, identify root causes, and separate UX friction, model edge cases, and system defects. - Debug across our AI + SaaS stack using telemetry, logs, network inspection, and database queries to understand production behavior. - Triage with sound judgment — escalate true engineering issues and resolve others via configuration, prompt refinement, or clear user guidance. - Surface systemic patterns and product risks to engineering and product leadership. - Create clear documentation and runbooks to reduce repeat issues and improve resolution speed. - Communicate with precision, professionalism, and empathy. # **Qualifications** - Ability to debug web applications, likely coming from either a - Degree in Computer Science, Software Engineering, or a related technical field from a top-tier institution or prior experience at a high-growth technology startup. - Experience building modern web applications (React, Node, Flask, Next.js, etc.) OR - 2-5 years of experience supporting customers on such web applications. - Comfortable with _AI systems_ — you’ve played with LLMs, agents, or generative models. - Experience exploring behavior of AI tools (fine-tuning, prompt chains, chain-of-thought debugging, or building agents). - Ability to understand model outputs, failure modes, hallucinations, and feedback loops. - Familiarity with how modern AI APIs work (OpenAI, Anthropic, etc.) or how agent frameworks (LangChain, AutoGPT, etc.) function is a plus. # **About Mercor** Mercor is at the intersection of labor markets and AI research. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge, experience, and context that can't be captured in code alone. Today, more than 30,000 experts in our network collectively earn over $2 million a day. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion.
