Customer success manager serp_jobs.h1.location_city
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Customer success manager • new haven ct
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Join Our Mission To Grow And Transform The Subscription Economy.Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription busines...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
GTM Customer Success / Full time / Remote.Company Overview : Eve is an industry leader in legal tech, empowering plaintiff attorneys with AI-driven solutions to achieve better outcomes for their cl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
VP Of Customer Success & Implementation.Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Experience Required : 35 years in Customer Success or similar customer-facing roles.Education : Bachelor's degree in business administration, Information Systems, or a related field (preferred).Emplo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Saving the World! Help Wanted….Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are seeking a proactive, strategic, and customer-obsessed Customer Success Manager to drive long-term value and growth for our clients.
This role is about anticipating customer needs, unlocking o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Manager of Customer Success Managers.Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative technology.
As part of this transformation, we are bui...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
As a member of the ShipBob team, you will.Grow with an Ownership Mindset.We champion continuous learning and proactive innovation.
Team members are encouraged to identify challenges and take ownersh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Logiwa is a premier provider of warehouse management and fulfillment software, offering cloud-based solutions designed for modern business needs.
Our Logiwa IO Fulfillment Management System is craft...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Success And Sales Manager.Looking to build your career and design your future? You have come to the right place.
About ILG : Interior Logic Group, the United States' premier and largest prov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Working remotely in this cross-functional role, you'll be helping us grow and optimizing our client users' journey as they embrace a new CRM system within their organization.You'll be part of the c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Ema's Next Generation AI Technology.Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive.Our proprietary tech allow...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Implementation Success Manager.InquirED was founded by teachers with the mission of bringing rigorous and joyful learning to every student.
We're a fast-growing startup, serving more educators and s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001.
Our expertise spans IT services, cloud computing, and security...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Chief Of Staff, Customer Success.Attentive is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement.
Attentive enables marketers to craft tailored jour...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Success Manager - Veterans Affairs.We're transforming the United States Government and we know that takes a dream team.
We believe customer experience starts with employee experience, so we...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Avelo Manager Of Customer Service.On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years ushering in a new era of affordable, convenient, and reliable air travel.Fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Flagler Health is a fast-growing healthtech company transforming how healthcare organizations deliver care through AI-powered workflow automation, remote patient engagement, and chronic care progra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
SQUIRE is the leading business management system designed for the needs of barbers, shop owners, and their communities.We believe the pursuit of artistry and autonomy should not be restricted by th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Success Manager
InfiterraNew Haven, CT, USserp_jobs.job_card.full_time
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Customer Success Manager
EveNew Haven, CT, USserp_jobs.job_card.full_time
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Thomson ReutersNew Haven, CT, USserp_jobs.job_card.full_time
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Customer Success Manager
Logiwa WMSNew Haven, CT, USserp_jobs.job_card.full_time
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ZoHelpers Customer Success Project Manager
ZoHelpersNew Haven, CT, USserp_jobs.job_card.full_time
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EmaNew Haven, CT, USserp_jobs.job_card.full_time
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Implementation Success Manager
inquirEDNew Haven, CT, USserp_jobs.job_card.full_time
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SourcepassNew Haven, CT, USserp_jobs.job_card.full_time
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Chief of Staff, Customer Success
AttentiveNew Haven, CT, USserp_jobs.job_card.full_time
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Customer Success Manager - Veterans Affairs
Rise8New Haven, CT, USserp_jobs.job_card.full_time
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Manager, Customer Service
Avelo AirlinesNew Haven, CT, USserp_jobs.job_card.full_time
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Customer Success Associate
Flagler HealthNew Haven, CT, USserp_jobs.job_card.full_time
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Manager, Customer Onboarding
Squire TechnologiesNew Haven, CT, USserp_jobs.job_card.full_time
Customer Success Manager
InfiterraNew Haven, CT, USjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
Join Our Mission To Grow And Transform The Subscription Economy
Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, we're recognized for innovation and global impactand we're just getting started. We foster a collaborative and growth-oriented culture, allowing you to be part of a dynamic, forward-thinking team.
About The Role
To support our global growth, we're hiring a Customer Success Manager based in DACH region. We're looking for a proactive, relationship-driven Customer Success Manager who will act as the strategic partner and trusted advisor to our B2B customers in EMEA with a focus on DACH region. You will own the customer lifecycle post-saledriving adoption, delivering value, expanding accounts, and ensuring renewals. This role is a blend of strategic consulting, data-driven account management, and customer advocacy.
Key Responsibilities
- Own the Customer Lifecycle : Manage onboarding, adoption, retention, and expansion across a portfolio of mid-market to enterprise accounts.
- Drive Product Adoption : Understand customer goals and map them to product capabilities to ensure measurable value realization.
- Retention & Expansion : Proactively identify upsell / cross-sell opportunities, partner with Sales, and lead renewal conversations.
- Customer Advocacy : Be the voice of the customer internally, providing product feedback, influencing the roadmap, and collaborating with Product and Engineering.
- Strategic Guidance : Conduct regular business reviews and deliver data-backed recommendations to help customers optimize usage and ROI.
- Risk Mitigation : Detect churn risks early and execute recovery plans.
- Performance Tracking : Use customer health scoring, usage analytics, and engagement metrics to drive outcomes.
- Presales Involvement : Partner with the Sales team during late-stage deal cycles to influence solution design, validate customer requirements, and set realistic success criteria and adoption expectations pre-signature.