Customer success manager h1.location_city
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Customer success manager • newport news va
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Navora Travel USA is seeking a.Travel Customer Service Representative (Remote).In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip f...[show_more][last_updated.last_updated_variable_hours]
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We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips.In this 100% work-from-home role, you will assist clients with travel-related quest...[show_more][last_updated.last_updated_1_day]
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Position Information Working Title Student Success Coordinator Position Number FA370 FLSA Exempt Appointment Type Full Time Sensitive Position No Sensitive Position Statement A sensitive position r...[show_more][last_updated.last_updated_30]
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Must reside in California We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done...[show_more][last_updated.last_updated_30]
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Prestige Travel Agency by MichNewport News, Virginia, United States[job_card.variable_hours_ago]
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- [filters.remote]
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About the Role
Navora Travel USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities
- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
- Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
- Provide accurate and timely information regarding destinations, travel requirements, and agency policies
- Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
- Proactively follow up with clients before and after travel to ensure a positive experience
- Address client concerns with empathy, professionalism, and solution-oriented thinking
- Maintain accurate documentation and update booking systems as required
Qualifications & Skills
- Excellent verbal and written communication skills
- Customer service experience (travel, hospitality, or service-related experience preferred)
- Strong organizational skills and attention to detail
- Comfortable using technology and learning new systems and booking platforms
- Reliable, proactive, and able to manage multiple client requests efficiently
- Genuine interest in travel and helping clients plan memorable experiences
What We Offer
- 100% remote work environment
- Flexible scheduling options
- Opportunities for professional grow within the company
- Access to travel perks and industry-related discounts
- Supportive team culture with ongoing training and development
Apply Today
Interested candidates are encouraged to apply today and join our remote travel support team.