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Customer success manager Jobs in Norwalk, CA

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Customer success manager • norwalk ca

Last updated: 5 days ago

Remote Customer Success Engineer (LatAm) - AI Trainer ($35000-$50000 per hour)

MercorLa Mirada, California, US
$35,000.00 yearly
Remote
Full-time

Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking... Show more

Customer Care Representative

Morphius CorpSouth Whitter, CA, US
Full-time
Quick Apply

Must reside in California  We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can b... Show more

Customer Service Representative

Third Party CSFullerton, CA, US
Full-time
Quick Apply

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to... Show more

Customer Relations Representative

Epson America, Inc.Los Alamitos, CA, US
Full-time

Epson is a global technology leader focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships, and a commitment to the environme... Show more

Customer Service (Remote)

Path ArcLa Mirada, CA, US
Remote
Full-time
Quick Apply

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol... Show more

Customer Service

KFCLakewood, CA, US
Full-time

The Team Member plays a vital role in delivering the KFC brand experience by providing excellent guest service, preparing high-quality food, maintaining a clean and safe restaurant environment, and... Show more

Customer Service Advisor

Express CareWhittier, CA, US
Full-time +1

Sams Automotive LLC, a Valvoline Express Care operator, is hiring a Customer Service Advisor! You’ll create lasting impressions and build loyal customers by using your knowledge of our products and... Show more

Insurance Customer Service

Monica Salmon Farmers InsuranceLos Alamitos, CA, US
Full-time
Quick Apply

Customer Service Representative Farmers Insurance.Are you a people-first professional who thrives on creating positive experiences? Join our growing Farmers Insurance team, where your voice, energ... Show more

Customer Service Associate

BLISS Car WashCypress, California, United States
$16.90 hourly
Full-time +1
Quick Apply

Customer Service Associate (Full & Part Time) – $500 Sign-On Bonus.At BLISS car wash, this is not just a job—it’s an opportunity to grow, earn, and be part of a high-energy team.We create smile... Show more

Experienced Customer Service

Tim Weidenkeller Insurance AgencyLos Alamitos, CA, US
Full-time
Quick Apply

If you have applied for this job over 30 days ago, please apply again.Be part of the exceptional team at Tim Weidenkeller Insurance Agency, a leading agency committed to providing top-tier service ... Show more

Customer Service Representative

Empire Workforce SolutionsCommerce, CA, US
Full-time
Quick Apply

Customer Service Representative.Handles inquiries received from customers, sales reps, and field personnel, regarding price, delivery, order placement, order status, product information, and requir... Show more

Client Success Manager

TradeJobsWorkForce90096 Los Angeles, CA, US
Full-time

Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to ... Show more

 • Promoted

Customer Service Representative

TravelwithsanCypress, California, United States
Remote
Full-time
Quick Apply

As a Remote Customer Service Representative , you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe retu... Show more

Customer Service Representative

Dover CorporationCypress, CA, US
Full-time

OK International is a global manufacturer of electronic benchtop tools and precision dispensing solutions worldwide.We have two major product lines: Metcal electronics bench tool solutions and Tech... Show more

Customer Service - Self Storage Manager

Public StorageSouth Gate, California, United States
Full-time

Our Property Managers get to work independently at multiple locations; spending time both inside and outside.We assess customer storage needs and make suggestions, including selling packing and mov... Show more

Customer Experience Specialist

SBT Global, Inc.La Palma, California, United States
Full-time

Manage all inbound customer communications across phone, email, and digital channels with accuracy, care, and brand-appropriate tone .Process orders, returns, credits, and account inquiries ef... Show more

Telecommute Customer Success Representative

TradeJobsWorkforce90022 East Los Angeles, CA, US
Full-time

As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via... Show more

 • Promoted

Customer Service Manager

ARM EnterprisesLa. Mirada, CA, US
$20.00 hourly
Full-time

A well-established product company in La Mirada, California, is seeking a skilled and dedicated Customer Service Manager to join their team.The ideal candidate will excel at resolving customer issu... Show more

CUSTOMER SERVICE REPRESENTATIVE

Family DollarParamount, California
Full-time

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.As a Family Dollar Customer Service Representative ... Show more

Customer Experience Coordinator

MarshallsBuena Park, California, 90620
Part-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more

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Remote Customer Success Engineer (LatAm) - AI Trainer ($35000-$50000 per hour)

Remote Customer Success Engineer (LatAm) - AI Trainer ($35000-$50000 per hour)

MercorLa Mirada, California, US
10 days ago
Salary
$35,000.00 yearly
Job type
  • Full-time
  • Remote
Job description
Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking our AI-led interviews, accepting offers on our platform, and getting paid for their hard work.**Note: This role is open only to candidates currently residing in Latin America. Applicants outside Latin America will not be considered.** # **About the Role** Mercor has thousands of users joining the platform each week to interview for different roles our clients have posted. When they run into issues or have questions and reach out for help, you will be responsible for giving them a speedy and delightful experience. You will work directly with our engineering team, triaging and investigating bug reports so being super savvy with modern websites and issues SaaS-type applications run into will come in handy. Since your conversations with the talent applying on our platform will often be the first interaction someone has with Mercor, maintaining an enthusiastic, upbeat tone while writing at native English level proficiency is important. We use a lighthearted and informal tone in our support communication while at the same time being very professional and precise in our replies. Note: This is a **remote, 6-day/week** role requiring **substantial overlap with Pacific Time (PT/PST)** working hours. # Key Responsibilities - Investigate talent-reported issues end-to-end: reproduce bugs, identify root causes, and separate UX friction, model edge cases, and system defects. - Debug across our AI + SaaS stack using telemetry, logs, network inspection, and database queries to understand production behavior. - Triage with sound judgment — escalate true engineering issues and resolve others via configuration, prompt refinement, or clear user guidance. - Surface systemic patterns and product risks to engineering and product leadership. - Create clear documentation and runbooks to reduce repeat issues and improve resolution speed. - Communicate with precision, professionalism, and empathy. # **Qualifications** - Ability to debug web applications, likely coming from either a - Degree in Computer Science, Software Engineering, or a related technical field from a top-tier institution or prior experience at a high-growth technology startup. - Experience building modern web applications (React, Node, Flask, Next.js, etc.) OR - 2-5 years of experience supporting customers on such web applications. - Comfortable with _AI systems_ — you’ve played with LLMs, agents, or generative models. - Experience exploring behavior of AI tools (fine-tuning, prompt chains, chain-of-thought debugging, or building agents). - Ability to understand model outputs, failure modes, hallucinations, and feedback loops. - Familiarity with how modern AI APIs work (OpenAI, Anthropic, etc.) or how agent frameworks (LangChain, AutoGPT, etc.) function is a plus. # **About Mercor** Mercor is at the intersection of labor markets and AI research. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge, experience, and context that can't be captured in code alone. Today, more than 30,000 experts in our network collectively earn over $2 million a day. Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion.