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Customer success manager [h1.location_city]

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Customer success manager • sugar land tx

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Client Success Manager

Client Success Manager

TradeJobsWorkForce77083 Mission Bend, TX, US
[job_card.full_time]
Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...[show_more][last_updated.last_updated_30]
Remote Client Success Consultant

Remote Client Success Consultant

Beacon National AgencySugar Land, TX, US
[filters.remote]
[job_card.full_time]
[filters_job_card.quick_apply]
Join us as a Client Success Consultant and build a career offering Indexed Universal Life (IUL) policies, annuities, and life insurance to individuals looking for financial security.Work flexible h...[show_more][last_updated.last_updated_30]
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Telecommute Customer Success Representative

Telecommute Customer Success Representative

TradeJobsWorkforce77042 Houston, TX, US
[job_card.full_time]
As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via...[show_more][last_updated.last_updated_30]
Director of Customer Success

Director of Customer Success

HCSSSugar Land, TX
[job_card.full_time]
Core responsibilities include developing and implementing processes that positively influence key customer business metrics, uncovering at-risk customer situations for loss remediation, aligning wi...[show_more][last_updated.last_updated_30]
Senior Manager, Client Success

Senior Manager, Client Success

ABMSugar Land, TX, United States
[job_card.full_time]
ABM offers a comprehensive benefits package.For information about ABM’s benefits, visit ABM Team Member Benefits.The Senior Manager of Client Success will lead a team of implementation specialists,...[show_more][last_updated.last_updated_1_day]
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Customer Service Associate

Customer Service Associate

WalmartSugar Land, TX, USA
[job_card.full_time]
Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...[show_more][last_updated.last_updated_30]
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Retail Customer Service

Retail Customer Service

EZCORPStafford, TX, US
[job_card.full_time]
Retail Sales Associates / Retail Customer Service.We want you to join us for a career not a job.At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorr...[show_more][last_updated.last_updated_30]
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Customer Experience Manager Part Time

Customer Experience Manager Part Time

MichaelsSugar Land, TX, US
[job_card.part_time]
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...[show_more][last_updated.last_updated_30]
Customer Service Manager - State Farm Agent Team Member

Customer Service Manager - State Farm Agent Team Member

Leslie Bourgeois - State Farm AgentMissouri City, TX, United States
[job_card.full_time]
As a Customer Service Manager - State Farm Agent Team Member with Leslie Bourgeois - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a ...[show_more][last_updated.last_updated_variable_days]
GC Retail Customer Service Manager Store 493

GC Retail Customer Service Manager Store 493

Guitar CenterStafford, TX
[job_card.full_time]
Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...[show_more][last_updated.last_updated_30]
Customer Experience Manager Part Time

Customer Experience Manager Part Time

Michaels StoresSugar Land, TX, United States
[job_card.full_time] +1
Store - HSTN-SUGARLAND, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store r...[show_more][last_updated.last_updated_30]
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Customer Service Rep

Customer Service Rep

Brident Dental & OrthodonticsSugar Land, TX, US
[job_card.full_time]
Dental Customer Service Representative.The qualified candidate for this position will answer inbound telephone calls from members, providers, brokers / agents, and potential clients, provide informat...[show_more][last_updated.last_updated_30]
Customer Success & Administrative Assistant

Customer Success & Administrative Assistant

The Oasis CenterSugar Land, Texas, United States
[job_card.full_time]
[filters_job_card.quick_apply]
Customer Success & Administrative Assistant — Prodoc Technology.Full-Time | Travel 1–2x / Month | All Travel Expenses Paid | Grow Into Leadership Roles. Prodoc Technology is a fast-gro...[show_more][last_updated.last_updated_variable_days]
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Customer Service Manager - State Farm Agent Team Member

Customer Service Manager - State Farm Agent Team Member

Al Johnson - State Farm AgentMissouri City, TX, US
[job_card.full_time]
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional ...[show_more][last_updated.last_updated_30]
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Customer Service Representative

Customer Service Representative

Family DollarStafford, TX, USA
[job_card.full_time]
Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...[show_more][last_updated.last_updated_30]
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Customer Experience Specialist

Customer Experience Specialist

British Swim SchoolMissouri City, TX, US
[job_card.full_time]
Customer Experience Specialist.A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure "survival ...[show_more][last_updated.last_updated_30]
Technical Customer Success Manager

Technical Customer Success Manager

VirtualVocationsSugar Land, Texas, United States
[job_card.full_time]
A company is looking for a Technical Customer Success Manager.Key Responsibilities Manage post-sales customer relationships, ensuring success from onboarding to renewal Drive value realization b...[show_more][last_updated.last_updated_30]
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Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Public StorageMissouri City, TX, US
[job_card.full_time]
Customer Service - Self Storage Manager.Total Rewards package available to our team : .We work Flexible and Full-Time Schedules between the hours of 9 : 30am and 6pm (weekends 'til 5pm).Employees becom...[show_more][last_updated.last_updated_30]
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Customer Service

Customer Service

LowesRichmond, TX, United States
[job_card.full_time]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
Client Success Manager

Client Success Manager

TradeJobsWorkForce77083 Mission Bend, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retention.

Lead group coaching call for clients in our program suite

Creating OR curating content / curriculum for our students to grow their businesses.

Reporting on total client count, satisfaction % based on feedback surveys, client success and other various metrics related to the overall client experience

Handling escalations and refund requests when they arise and creating a refund or escalations response process for future consistency

Curate or host group calls with guest experts / SME's for the benefit of the students.

Updating client interactions within Infusionsoft / Pipedrive, (our CRMs)

Responsible for the management client FB groups, including internal promotions, promo content, and virtual events.

Managing updates to content for all programs, and training the CS team members on the curriculum. Also responsible for the promotion of content updates to the clients either through the FB groups, text blasts, or through email

Manage a team of 2-3 people who can aid in client success in these key areas : Branding, Offer & Copywriting advice, Mindset / Fundamentals of business, Sales & Objection Handling, Media Buying / Paid Advertising, and Funnels.

Managing involves : Hiring talent, training talent, managing & maintaining performance reviews / ratings of talent, managing execution & implementation groups (the system for clients to be held accountable and move through the program)

Interview & manage case study material : Client interviews