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Customer success manager Jobs in Tallahassee, FL

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Customer success manager • tallahassee fl

Last updated: 5 days ago

Customer Support Manager

SMART TECH SKILLS LLCTallahassee, Florida, FL, US
Full-time

Onsite location available in Tallahassee, Florida).Senior Level (7 or more years of relevant experience).The Manager, Customer Support is responsible for leading and overseeing customer support–foc... Show more

Remote Customer Success Engineer (India) - AI Trainer ($25000-$35000 per hour)

MercorTallahassee, Florida, US
$25,000.00 yearly
Remote
Full-time

Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking... Show more

Customer Service Representative

John Cheney III AgencyTallahassee, FL, US
Full-time
Quick Apply

Welcome to the John Cheney III Agency, where we believe that exceptional service is the cornerstone of everything we do.Located right here in Tallahassee, Florida, were a dedicated team passionate ... Show more

Remote Customer Service Sales

HMG CareersTallahassee, Florida
$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Remote Travel Customer Representative

Cross Borders with AlexTallahassee, FL, United States
Remote
Full-time
Quick Apply

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips.In this 100% work-from-home role, you will assist clients with travel-related quest... Show more

Travel customer representative

Kopp TravelsTallahassee, Florida, United States
Remote
Part-time
Quick Apply

About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the... Show more

Customer Service Representative

Circle KTallahassee, Florida, United States of America
Full-time

Store 2705988: 6751 Mahan Dr, Tallahassee, Florida 32308.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, w... Show more

Customer Service Advisor

Precision Tune Auto Care - Tallahassee 2429Tallahassee, FL, US
Full-time

Join the Precision Tune Auto Care Team!.Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.At Precision Tune Auto Care, you’ll be part of a team comm... Show more

Customer Service Associate

Wawa Inc. (210515330)Store Tallahassee, FL
Part-time

As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers.As a CSA, you are proud to be part of a beloved brand that is commi... Show more

Customer Relations Specialist

Service Pros Auto GlassTallahassee, FL, United States
$1,000.00 weekly
Full-time

Customer Relations Specialist - Tallahassee.Earn $1,000–$2,500+ WEEKLY • No Experience Needed • Weekly Pay.If you enjoy talking to people and want a high-earning, entry-level opport... Show more

Customer Support Analyst

Siritech Solutions CorpTallahassee, FL, USA
Full-time

Audiovisual Support with apprentice-level experience in supporting Information Technology.Some academic or vocational level education is preferred.Minimum Qualifications of Candidate.Skilled at ins... Show more

Remote Customer Service Representative

NexRepTallahassee, Florida
$13.00 hourly
Remote
Full-time

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin... Show more

Manager, Customer Support

Connective Business SolutionTallahassee, FL, US
Full-time
Quick Apply

General Characteristics Defines service levels, service agreements and manages the help desk operation.Establishes processes to identify, track, escalate, resolve and report customer problems.Joint... Show more

Customer Service

JRN Inc.Tallahassee, FL
Full-time
Quick Apply

When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards,.We have a passion for people - not.KFC company-owned or independent franchisee restaurant... Show more

Customer Service Travel Agent

HellosunshinetravelsTallahassee, FL, United States
Remote
Full-time
Quick Apply

We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences.In this role, you’ll serve as a trusted advisor to... Show more

Sr. Renewal Specialist, Customer Success

Critical StartTallahassee, FL, United States
$56,000.00 yearly
Full-time

We are seeking a results-oriented Sr.Renewal Specialist to join our Customer Success team.In this role, you will focus on supporting high customer retention by managing contract renewals, identifyi... Show more

Planning Specialist, Customer Experience

RentokilTallahassee, FL, United States
Full-time +1

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!.For more information about our benefits, see below!.We are proud to be a member of the Rentokil family of companies, the global le... Show more

Retail Customer Service Associate

FedExTallahassee, Florida, US
Full-time

POSITION SUMMARY: <br>The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternat... Show more

CUSTOMER SERVICE REPRESENTATIVE

Family DollarTallahassee, Florida
Full-time

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.As a Family Dollar Customer Service Representative ... Show more

Specialist, Customer Solutions

AbbVieTallahassee, Florida, United States
Remote
Full-time

The Customer Solutions Specialist (CSS) is a key member of the Access and Reimbursement team within AbbVie Patient Services.The CSS calls on HCP offices in their assigned territory to represent and... Show more

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Customer Support Manager

Customer Support Manager

SMART TECH SKILLS LLCTallahassee, Florida, FL, US
5 days ago
Job type
  • Full-time
Job description
Benefits:
  • Competitive salary

Location
Remote or Onsite
(Onsite location available in Tallahassee, Florida)


Experience Level
Senior Level (7 or more years of relevant experience)


Role Overview
The Manager, Customer Support is responsible for leading and overseeing customer support–focused projects and operational initiatives within a multi‑platform IT environment. This role establishes project management standards, coordinates cross‑functional teams, and ensures successful delivery of work efforts aligned with business and program objectives. The position works under general direction from senior leadership and provides oversight, quality assurance, and stakeholder coordination across assigned initiatives.


Key Responsibilities


Project Management & Governance
  • Establish and implement project management processes, methodologies, and standards
  • Assemble project plans, schedules, and team assignments
  • Identify project risks and implement risk management strategies
  • Track milestones, timelines, and deliverables, adjusting plans and resources as needed
Team Leadership & Daily Oversight
  • Direct and monitor daily work efforts, including logistics and resource coordination
  • Identify staffing and resource needs to support project execution
  • Perform quality reviews to ensure standards and objectives are met
  • Provide administrative and operational support to project teams
Communication & Stakeholder Coordination
  • Coordinate communication across enterprise teams impacting scope, budget, risk, and resources
  • Escalate functional, quality, or timeline issues appropriately to leadership
  • Coordinate and deliver regular project status reports
  • Maintain visibility into project stability and operational readiness
Operational Support & Delivery Assurance
  • Support approved projects as requested by program areas and approved by IT leadership
  • Ensure alignment between customer support operations, IT initiatives, and business outcomes
  • Promote consistency and reliability in project execution across teams
Required Qualifications
  • Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience
  • 7 or more years of IT experience including team management, customer service, and production project management
  • Project Management Professional (PMP) certification
  • 7 or more years of experience working under general direction in mid‑level to senior‑level management roles
  • Demonstrated leadership experience managing and delivering complex projects
  • Experience managing projects in multi‑platform IT environments
Preferred Qualifications
  • Experience supporting IT initiatives related to public service, workforce, or community development programs
  • Experience working closely with program areas such as reemployment services or community development
  • Experience overseeing customer support or service delivery organizations
Core Skills & Attributes
  • Strong leadership and decision‑making skills
  • Excellent organizational and prioritization abilities
  • Strong communication skills, both written and verbal
  • Ability to manage multiple initiatives concurrently
  • Strong risk management and problem‑solving capabilities
  • Collaborative and stakeholder‑focused approach
  • High attention to quality, timelines, and accountability

This is a remote position.