Customer success manager h1.location_city
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Customer success manager • toledo oh
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Job Title: Customer Support Representative.Duration: 24 months + (Temp to hire).Onsite Tuesday, Wednesday and Thursday.Ideal candidate (Manager comments):.Previous customer service experience (phon...[show_more][last_updated.last_updated_30]
Hernandez Insurance Agency is a trusted, community-focused insurance agency seeking a dedicated and customer-driven Insurance.Customer Service Representative.If you enjoy helping people, building r...[show_more][last_updated.last_updated_variable_days]
Note: This remote Customer Service Representative role is based in Brooklyn or Rossford, Ohio.Note: Call Center Operating Hours: Monday - Sunday, 8:00 AM - 8:00 PM (EST).Note: Training Schedule: Mo...[show_more][last_updated.last_updated_variable_days]
Store 4705721: 3819 Haverhill Dr, Toledo, Ohio 43612.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work ...[show_more][last_updated.last_updated_30]
Appointment Setter - Work From Home - Hiring This Week If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below.We ar...[show_more][last_updated.last_updated_30]
Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwi...[show_more][last_updated.last_updated_30]
We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips.In this 100% work-from-home role, you will assist clients with travel-related quest...[show_more][last_updated.last_updated_1_day]
ProLift Toyota Material Handling is more than a forklift distributor in the Midwest.We are driven to be the premier provider of material handling equipment and service.We believe that by investing ...[show_more][last_updated.last_updated_variable_days]
Providing excellent customer service both on the phone and in person.Phone work - answering incoming calls and making outgoing calls to customers for various reasons relating to the showroom busine...[show_more][last_updated.last_updated_30]
The Customer Service is the key to ensuring guest satisfaction.This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.Retail Discount Pr...[show_more][last_updated.last_updated_30]
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.As a Family Dollar Customer Service Representative ...[show_more][last_updated.last_updated_30]
Customer Service Representative Location:.Metzgers – Toledo, OH Office Metzgers is seeking a dedicated and customer-focused Customer Service Representative to join our team.In this role, you will s...[show_more][last_updated.last_updated_variable_hours]
Customer Success Manager - Home Care.We are a locally owned home care business with an extraordinary culture, dedicated to improving lives in our community.We're seeking a relationship-focused prof...[show_more][last_updated.last_updated_variable_days]
Position: Travel Customer Representative.True Adventure Travel is a leading travel company that specializes in creating unique and unforgettable experiences for our clients.We are committed to prov...[show_more][last_updated.last_updated_variable_days]
Customer Support Representative.Apex is a residential solar company focused on helping homeowners lower energy costs and make the switch to clean, renewable power.We believe great customer support ...[show_more][last_updated.last_updated_variable_days]
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience.This role centers on answering questions, managin...[show_more][last_updated.last_updated_variable_days]
Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did.Lane Bryant remains the iconic plus-size brand.Empowering women is kind of our thing.Our inclusive...[show_more][last_updated.last_updated_30]
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home.You will assist with...[show_more][last_updated.last_updated_variable_days]
We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips.In this 100% work-from-home role, you will assist clients with travel-related quest...[show_more][last_updated.last_updated_variable_days]
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Customer Support Representative
Software Galaxy Systems, LLCToledo, Ohio, United States[job_card.30_days_ago]
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- [job_card.full_time]
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[job_card.job_description]
Job Title: Customer Support Representative
Duration: 24 months + (Temp to hire)
Location: Toledo, Ohio, 43659
JOB DESCRIPTION
Hybrid Schedule. Onsite Tuesday, Wednesday and Thursday. Remote Monday and Friday.
Must be open to work M-F:
9am-6pm
8am-5pm
or
7am-4pm
Interview: In person interview
Ideal candidate (Manager comments):
Able to multitask
Professional on the phone
Able to limit distractions
Previous customer service experience (phone or in person)
Good computer skills
PURPOSE OF THE JOB
The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers . This position engages and collaborates with external customers and internal partners to make Client the supplier of choice. The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviors. This role is part of Customer Operations within the Supply Chain Team.
JOB RESPONSIBILITIES
Service our Customers
- Deliver consistent service to our customers
- Maximize every opportunity to sell to the customer
- Take proactive actions to meet customer needs and concerns creating win/win solutions
- Enter orders accurately
- Develop close relationships with our customers and understand what it takes to ensure their success
- Develop customer trust by consistently following through on actions and operating with integrity
- Leverage relationships to obtain outside-in market insights
- Leverage product training opportunities
Operate in a Waste Free Environment
- Effectively use Lean Sigma methodology and tools (standard work) to support a waste free environment
- Identify and take action to eliminate non-value added activities within day to day operations
- Identify opportunities for, develop, maintain and execute Standard Work
- Understand and promote the use of customer tools and technology
- Live the Safety stand, adhere to the safety responsibilities
- Implement a personal safety action plan and review with leader
- Adhere to the Owens Corning safety policies at all times
JOB REQUIREMENTS
MINIMUM QUALIFICATIONS:
- High school degree, Associates or Bachelor s degree preferred
EXPERIENCE:
- SAP experience desired
- Previous experience in an ever-changing, fast-paced customer service environment
- Previous experience creating solutions in the best interest of the company and the customer
KNOWLEDGE, SKILLS & ABILITIES:
- Fluency in Microsoft Applications (Word, Excel, Outlook)
- Knowledge of building materials industry preferred
- Supply Chain knowledge
- Strong oral & written communication and listening skills
- Supportive and adaptive to a change management initiative