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Customer support • atlanta ga

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Customer Support Manager

Customer Support Manager

Alphabe Insight IncAtlanta, GA, United States
[job_card.full_time]
Located in the heart of Atlanta, GA, we specialize in helping businesses grow their presence and impact through tailored marketing campaigns and strategic outreach. Our team values creativity, accou...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Support Analyst

Customer Support Analyst

Atlanta StaffingAtlanta, GA, US
[job_card.full_time]
Waystar is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations : automating complex clinical tasks, g...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Head of Customer Support

Head of Customer Support

Pulse GamesAtlanta, GA, US
[job_card.full_time]
We create mobile games that are fun, visually engaging, and built around exciting challenges.Our skill-based games recognize true talent by rewarding quick thinking and smart strategy.Everything we...[show_more][last_updated.last_updated_30]
  • [promoted]
Remote Customer Support Associate

Remote Customer Support Associate

TurboTaxAtlanta, Georgia
[filters.remote]
[job_card.full_time]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Support Inventory Assistant

Customer Support Inventory Assistant

Barfield IncAtlanta, GA, US
[job_card.full_time]
Join Barfield and Become a Part of the Adventure!.If you are a talented Customer Support Inventory Assistant interested in working in the exciting field of aviation, Barfield wants you!.Barfield is...[show_more][last_updated.last_updated_30]
  • [promoted]
German Customer Support

German Customer Support

SpeakitAtlanta, GA, US
[job_card.full_time]
Are you ready to be part of a leading global automotive company that designs, manufactures and distributes some of the most renowned vehicle brands? We are looking for fluent French speakers to joi...[show_more][last_updated.last_updated_30]
Customer Support Assistant

Customer Support Assistant

Dinamic AS GroupAtlanta, GA, United States
[job_card.full_time]
In this role, you will provide exceptional service to clients by addressing inquiries, resolving issues, and maintaining a professional and friendly demeanor. Your ability to communicate effectively...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
CPC Processor Customer Support

CPC Processor Customer Support

DatavantAtlanta, GA, US
[job_card.full_time]
Datavant is a data platform company and the world's leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at the right time, in the right for...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Support Specialist - MerusCaseUnited States

Customer Support Specialist - MerusCaseUnited States

ParadigmAtlanta, GA, US
[job_card.full_time]
We have a reputation for excellent customer service.As a MerusCase Customer Support Specialist, you will act as a client advocate to ensure that our customers are able to achieve positive business ...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Support Representative

Customer Support Representative

Irca GroupAtlanta, GA, US
[job_card.full_time]
IRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets.They cater to independent producers as well as large food manufacturers, including...[show_more][last_updated.last_updated_30]
  • [promoted]
Remote Customer Support Assistant

Remote Customer Support Assistant

LC GROUPAtlanta, Georgia, USA
[filters.remote]
[job_card.full_time]
We are seeking a detail-oriented client-focused.You will play a key role in coordinating experiences clarifying options and ensuring every step of the journey is smooth from start to finish.If you ...[show_more][last_updated.last_updated_variable_days]
Customer Support Inventory Assistant

Customer Support Inventory Assistant

BarfieldAtlanta, GA, United States
[job_card.full_time]
Join Barfield and Become a Part of the Adventure!.If you are a talented Customer Support Inventory Assistant interested in working in the exciting field of aviation, Barfield wants you!.Barfield is...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Support Specialist

Customer Support Specialist

EvermoretravelllcAtlanta, Georgia, USA
[job_card.full_time]
Customer Service Booking Hotels & Cruises.Flexible Schedule Remote Work.Evermore Travel is a trusted travel planning company specializing in personalized vacations hotel accommodations cruises an...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Support Coordinator

Customer Support Coordinator

The Locklear Insurance AgencyAtlanta, GA, US
[job_card.full_time]
Remote Sales Consultant (1099 – Commission Only).We are seeking motivated, entrepreneurial individuals to join our remote sales team as Independent Contractors (1099).This role is ideal for t...[show_more][last_updated.last_updated_variable_days]
Customer Support Analyst

Customer Support Analyst

WaystarAtlanta, GA
[job_card.full_time]
Waystar is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations : automating complex clinical tasks, g...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Support Specialist

Customer Support Specialist

AnswerMTIAtlanta, GA, US
[job_card.part_time]
Immediately hiring Part Time Customer Support Specialists at Answer Message Technologies, Inc.What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Support Administrator

Customer Support Administrator

VirtualVocationsAtlanta, Georgia, United States
[job_card.full_time]
A company is looking for a Customer Support Administrator, EMEA - Temp.Key Responsibilities : Creates and validates sales orders, providing guidance to resolve errors Coordinates internal and ext...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
  • [new]
Business Support, Customer Service

Business Support, Customer Service

JLLAtlanta, Georgia, USA
[job_card.full_time]
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology fo...[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
CPC Processor Customer Support

CPC Processor Customer Support

Georgia StaffingAtlanta, GA, US
[job_card.full_time]
Datavant Remote Call Center Position.Datavant is a data platform company and the world's leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at...[show_more][last_updated.last_updated_30]
Customer Support Manager

Customer Support Manager

Alphabe Insight IncAtlanta, GA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Company Description

About Us

At Polous , we are committed to redefining marketing strategies through innovation, precision, and data-driven solutions. Located in the heart of Atlanta, GA, we specialize in helping businesses grow their presence and impact through tailored marketing campaigns and strategic outreach. Our team values creativity, accountability, and long-term success, making us a trusted partner across diverse industries. Join Polous and become part of a forward-thinking team shaping the future of marketing.

Job Description

Job Description

Polous is seeking a detail-oriented and motivated Customer Support Manager to lead and enhance our customer support operations. In this role, you will oversee a team of support agents, implement service strategies, and ensure that customers receive timely, effective, and respectful assistance. This is an excellent opportunity to play a pivotal role in shaping the voice and performance of a growing company dedicated to service excellence.

Responsibilities

  • Lead and manage the day-to-day operations of the customer support team
  • Monitor performance metrics and implement improvements to ensure high-quality service
  • Develop and maintain customer service policies and procedures
  • Train, coach, and support team members for continuous growth
  • Handle escalated customer inquiries and resolve issues professionally
  • Collaborate with other departments to streamline processes and enhance customer satisfaction
  • Analyze trends and prepare reports to inform business decisions

Qualifications

Qualifications

  • Proven experience as a Customer Support Manager or in a similar leadership role
  • Excellent communication and interpersonal skills
  • Strong organizational and problem-solving abilities
  • Experience with CRM systems and support tools
  • Ability to lead by example in a fast-paced environment
  • Bachelor's degree in Business, Communications, or related field (preferred)

    • Additional Information

    Benefits

  • Competitive salary ($60,000-$65,000 annually)
  • Opportunities for professional growth and career advancement
  • Collaborative and supportive work environment
  • Skills development and leadership training
  • Paid time off and company-recognized holidays
  • Health and wellness program participation