Customer support serp_jobs.h1.location_city
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Customer support • baltimore md
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About Kegmil : Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service.
We are a global team serving internationa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Doka USA is proud to be Certified™ by Great Place to Work®!.We are committed to fostering a supportive work environment where all of our team members can thrive.As one of the world’...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Be accountable for all support cases for US customers and be the first point of escalation should they require anything to be expedited.
Joint ownership of US customers portfolios, supporting CSMs w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Dutch-speaking Customer Support Specialist.On behalf of our client, we are looking for a Dutch-speaking Customer Support Specialist to join their team for the project of Mercedes.In this role, you ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Responsibilities : Provide service to internal and external sales agents by resolving sales-related issues, requests, and complaints.
Coordinate with internal departments on matters related to agent ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Community Phone is building the best phone for communities in America.We are your hair salon's business phone, how your auto-body shop texts you or gets appointments, your local government agency's...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Help us succeed as our next Remote Customer Support to manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, and respond pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
We design build and service cutting-edge equipment...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join a dynamic team as a German Speaking Customer Support Representative with Black Pen Recruitment, a leading FinTech recruitment agency dedicated to promoting diversity within the industry.Our mi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Trilingual Customer Support Agent - Remote (ENG + SPA + RUS).This is a full-time remote (work-from-home) Customer Support Agent position.
In this role, you will be part of our customer support team,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
American luxury lifestyle brand founded in 2004.Anchored in the casual elegance of American sportswear Torys design philosophy is defined by effortless silhouettes innovative materials eclectic jux...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Alvys, customer experience is at the core of our business.As a Customer Support Specialist, you will represent our company across our customer base in the freight and logistics arena.Alvys Trans...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days)
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world.
As a global market leader, we’ll give you what you need to make it ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Portuguese Speaking Vip Customer Support Agent.Become Part of Our Elite Team! Patrique Mercier Recruitment By Cyriel is excited to invite applications for the position of Portuguese Speaking VIP Cu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Speech French fluently to support customers.Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Support Specialist
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German Speaking Customer Support Representative
Black Pen RecruitmentBaltimore, MD, United Statesserp_jobs.job_card.full_time
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Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)
HOS247Baltimore, MD, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
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AlvysBaltimore, MD, USserp_jobs.job_card.full_time
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Store Support
Home Depot (Retail)Towson, MD, USserp_jobs.job_card.full_time
Customer Support Agent
Coastal Vascular & Vein CenterBaltimore, United Statesserp_jobs.job_card.part_time
Customer Support Specialist
ABBNottingham, ENG, UKserp_jobs.job_card.full_time
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Portuguese Speaking VIP Customer Support Agent
Patrique Mercier RecruitmentBaltimore, MD, USserp_jobs.job_card.full_time
Customer Success Associate, Technical Support (French bilingual)
Industrial Scientific CorporationRemote, Maryland, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour
GL1Baltimore, Marylandserp_jobs.filters.remote
serp_jobs.job_card.part_time +1
Customer Support Specialist
KegmilBaltimore, MD, USjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionPassion for technology and strong willingness to learn continuously. Experience in customer support or a related field, with a track record of solving complex customer issues. Excellent problem-solving skills and the ability to operate independently to find solutions. Experience in managing customer interactions across various communication channels. Ability to work effectively in a fast-paced, dynamic environment. Open-minded and growth-oriented, with a strong desire to contribute to team and product development. Proficiency in using AI tools to enhance customer support tasks is preferred. Bachelor's degree in a relevant field (e.g., Business Administration, Information Technology) or equivalent practical experience. Strong interpersonal and communication skills. Proficient in English (English command must be good)
Customer Support Specialist
About Kegmil : Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (a world-leading manufacturer of products ranging from home electronics to satellite systems, headquartered in Japan).
Our cloud-based, AI-enabled Field Service Management solution is #1 amongst B2B clients in Southeast Asia and is adopted across various industries such as Elevator & Escalator, Data Center, Medical Equipment, Defence & Aerospace, Marine Offshore, etc.
Our offerings expand to Enterprise Resource Planning (ERP) systems integration and deployment - including Inventory Management Systems (IMS), HR Information Systems (HRIS), Customer Relationship Management (CRM), Procurement Systems and others.
Location : HCMC or Remote
Job Type : Full-time
Job Description : We are looking for a dedicated Customer Support Specialist who is passionate about providing solutions and enhancing user experience through expert support and proactive engagement. This role requires a keen interest in technology, a deep understanding of our products, and the ability to troubleshoot and communicate effectively across multiple platforms.
Responsibilities :
- Customer Interaction : Provide support to users across multiple channels, ensuring high-quality assistance with a proactive approach.
- Product Expertise : Develop a deep understanding of the product and its industry, mastering the functionalities and interconnections of all features.
- Problem Solving : Exhibit strong problem-solving skills with the ability to find effective workarounds for user issues.
- Issue Reproduction : Attempt to reproduce reported issues, clarify with users when incidents are not bugs, and coordinate closely with the development team to resolve production issues aggressively.
- Customer Onboarding : Understand customer needs thoroughly, set up tenant environments, and guide new users on how to effectively utilize the platform.
- Feedback Management : Collect and analyze customer feedback, providing detailed reports to enhance product development and support.
- Organizational Skills : Manage multiple tasks and priorities efficiently, maintaining a high level of organization and attention to detail.
- AI Tools : Utilize artificial intelligence tools to augment support processes and improve customer interaction.
- Language and Communication : Demonstrate excellent command of the English language, both in writing and speaking.
Requirements :
Qualifications :