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Customer support • chesapeake va

[last_updated.last_updated_variable_hours]
  • [promoted]
Support Specialist

Support Specialist

MediaCrossNorfolk, VA, US
[job_card.full_time]
Professionalism, excellent customer service, accuracy, and a team mentality are key for this position due to the content managed, fast-paced nature, and high visibility with the Client.As a Support...[show_more][last_updated.last_updated_30]
Remote Customer Support - Cruise Line Client

Remote Customer Support - Cruise Line Client

Arise Virtual Solutions Inc.Norfolk, VA, United States
[filters.remote]
[job_card.full_time]
Work From Home : Support a Leading Cruise Line Through the Arise® Platform.Love helping people plan their dream vacations? The Arise® Platform connects you with remote customer service opportunities...[show_more][last_updated.last_updated_30]
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Store Support

Store Support

Home Depot (Retail)Norfolk, VA, US
[job_card.full_time]
Position Purpose : Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...[show_more][last_updated.last_updated_30]
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Entry Level Customer Support Representative

Entry Level Customer Support Representative

Prolific SolutionsChesapeake, VA, US
[job_card.full_time]
Prolific Solutions is searching for a driven Entry Level Customer Support Representative to join our thriving team! You'll dive right in, engaging with current and potential FiOS customers, craftin...[show_more][last_updated.last_updated_30]
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Remote Customer Support Associate

Remote Customer Support Associate

TurboTaxChesapeake, Virginia
[filters.remote]
[job_card.full_time]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more][last_updated.last_updated_variable_days]
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IT CUSTOMER SERVICE SUPPORT SPECIALIST

IT CUSTOMER SERVICE SUPPORT SPECIALIST

VSolvit LLCNorfolk, Virginia, United States
[job_card.full_time]
Note : Position requires local residence in the Norfolk, VA Area to be on-site.Job Summary VSolvit is seeking an IT Customer Support Specialist to provide installation, configuration, testing, and t...[show_more][last_updated.last_updated_variable_days]
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Customer Support Specialist

Customer Support Specialist

Influance Hair Care, LLCNORFOLK, VA, US
[job_card.full_time]
Customer Support Specialist We are looking for a dedicated and outgoing customer support specialist to join our growing team. You will be responsible for answering incoming calls, corresponding via ...[show_more][last_updated.last_updated_30]
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Customer Support Representative

Customer Support Representative

VirtualVocationsPortsmouth, Virginia, United States
[job_card.full_time]
A company is looking for an Associate Customer Support Representative in the Beauty sector.Key Responsibilities Provide superior customer service via phone, chat, and email Field troubleshooting...[show_more][last_updated.last_updated_30]
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IT CUSTOMER SERVICE SUPPORT SPECIALIST

IT CUSTOMER SERVICE SUPPORT SPECIALIST

VSolvitNorfolk, VA, US
[job_card.full_time]
Note : Position requires local residence in the Norfolk, VA Area to be on-site.IT Customer Support Specialist.Department of Navy’s Commander, Operational Test and Evaluation Force (COMOPTEVFOR...[show_more][last_updated.last_updated_30]
Remote Customer Service Specialist - Online Support

Remote Customer Service Specialist - Online Support

Recruit MonitorNorfolk, VA, United States
[filters.remote]
[job_card.full_time]
About the job Remote Customer Service Specialist - Online Support.Responsibilities And Obligations.Acts as first point of call to consumer inquiries, supplying in-depth info on offered solutions th...[show_more][last_updated.last_updated_30]
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IT Customer Support Specialist - Help Desk

IT Customer Support Specialist - Help Desk

Chenega Services & Federal SolutionsNorfolk, VA, US
[job_card.full_time]
Come join a company that strives for Extraordinary People and Exceptional Performance!.Chenega Services & Federal Solutions, LLC,. IT Customer Support Specialist.Department of Navy’s Commander, Oper...[show_more][last_updated.last_updated_variable_hours]
Key Customer Support Spec.-Marine Comm.

Key Customer Support Spec.-Marine Comm.

Volvo GroupChesapeake, VA, US, 23320
[job_card.full_time]
Transport is at the core of modern society.Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale...[show_more][last_updated.last_updated_30]
WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Portsmouth, Virginia
[filters.remote]
[job_card.part_time] +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more][last_updated.last_updated_30]
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Telecommunications Customer Support Specialist

Telecommunications Customer Support Specialist

Essential Firm Hiring!Chesapeake, Virginia, United States
[job_card.full_time]
Telecommunications Customer Support Specialist.For this position, our client has found that candidates who have worked in retail, restaurant, hospitality, or customer service industries excel as th...[show_more][last_updated.last_updated_variable_days]
  • [new]
IT Customer Support Specialist - Help Desk

IT Customer Support Specialist - Help Desk

Chenega CorporationNorfolk, Virginia, US
[job_card.full_time]
Come join a company that strives for Extraordinary People and Exceptional Performance!.Chenega Services & Federal Solutions, LLC,. IT Customer Support Specialist.Department of Navy’s Commander, Oper...[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
Support Specialist

Support Specialist

Virginia StaffingNorfolk, VA, US
[job_card.full_time]
Professionalism, excellent customer service, accuracy, and a team mentality are key for this position due to the content managed, fast-paced nature, and high visibility with the client.As a Support...[show_more][last_updated.last_updated_variable_days]
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Customer Support Coordinator

Customer Support Coordinator

The Locklear Insurance AgencyChesapeake, VA, US
[job_card.full_time]
Remote Sales Consultant (1099 – Commission Only).We are seeking motivated, entrepreneurial individuals to join our remote sales team as Independent Contractors (1099).This role is ideal for t...[show_more][last_updated.last_updated_variable_days]
Customer Care Specialist I - Technical Support

Customer Care Specialist I - Technical Support

Cox EnterprisesChesapeake, Virginia, US
[job_card.full_time]
You must live within 75 miles of Baton Rouge, LA, Oklahoma City, OK, Omaha, NE, Hampton Roads, VA or a surrounding community within those states. Connections are important, and we’re not talking abo...[show_more][last_updated.last_updated_1_day]
Customer Service Rep / Associate Client Support Consultant

Customer Service Rep / Associate Client Support Consultant

ADPNorfolk, VA
[job_card.full_time]
Associate Client Support Consultants.Are you ready to join a company offering career advancement opportunities throughout your career journey?. Do you want to join a company with award-winning train...[show_more][last_updated.last_updated_30]
Support Specialist

Support Specialist

MediaCrossNorfolk, VA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Support Specialist

Onsite | Norfolk, VA

To apply, please go to https : / / mediacross.aaimtrack.com.

Professionalism, excellent customer service, accuracy, and a team mentality are key for this position due to the content managed, fast-paced nature, and high visibility with the Client. As a Support Specialist, you will work individually and on the team as a representative of our Client. You will report to the Team Lead and work from Naval Station Norfolk.

  • Must be able to successfully undergo a government investigation in order to obtain and maintain a security clearance.

Responsibilities

  • Provide exceptional customer service and informed guidance to customers via phone and email.
  • Receive and review data submitted by customers to confirm professional qualifications meet all requirements.
  • Accurately enter, update, and upload data into multiple databases.
  • Professionally correspond with various departments via phone and email to ensure inquiries are resolved in a timely manner.
  • Rate information request forms to assist customers in meeting minimum eligibility requirements and applying for a position in the future.
  • Assist customers with navigating the pre-employment process.
  • Conduct conditional offer calls with customers who have been selected for a position.
  • Schedule, facilitate, and document interviews with Subject Matter Experts.
  • Acquire advanced knowledge of U.S. Coast Guard requirements, maritime credentials, and various processes.
  • At times, have the flexibility to work an adjusted schedule due to operational needs.
  • Other duties as assigned.
  • Qualifications

  • Must be able to successfully undergo a government investigation in order to obtain and maintain a security clearance.
  • Minimum High School Diploma or equivalent required
  • Associates Degree or Bachelors Degree preferred
  • Minimum two years' customer service experience required
  • Proficiency in Microsoft Outlook and Word required
  • Proficiency in Microsoft Excel preferred
  • Proficiency in working on a computer with a Microsoft operating system required
  • Professional and effective communication skills required, phone and email
  • Data entry experience preferred
  • Must be extremely detail-oriented and focused on accuracy.
  • Must have the ability to multitask and effectively work within multiple databases.
  • Must be able to quickly gain advanced knowledge of U.S. Coast Guard requirements, maritime credentials, and various processes.
  • Adapts well to change
  • Works well in a team setting
  • Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Must be able to navigate office facilities.
  • Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • FSA Plan
  • 401(k) Plan
  • Paid Time Off
  • Volunteer Time Off
  • To apply, please go to https : / / mediacross.aaimtrack.com.

    MediaCross is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.