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B2B Customer Support Professional
Our client, a leading organization in the education and training industry, is seeking a motivated and detail-oriented B2B Customer Support professional to join their growing team. This role will play a crucial part in managing customer support operations behind the scenes, handling user management, order processing, data entry, and inbox monitoring. The ideal candidate is organized, proactive, and comfortable working across multiple platforms to ensure seamless processes and exceptional client communication.
Location : Fully-Remote (Work from Home), 9 AM 5 PM EST
Key Responsibilities
Customer Support Inbox Management
- Monitor and triage the customer support inbox, ensuring timely responses to inbound requests.
- Process orders and transactions efficiently while maintaining accuracy and organization.
Data Entry & User Management
Cross-Brand Support
Ticket Management
Backend Administrative Support
Qualifications
Experience
Skills
What Success Looks Like
Opportunity
This is an exciting opportunity for a B2B Customer Support professional to take ownership of key operational processes and play a vital role in ensuring client satisfaction. If you are detail-oriented, proactive, and ready to grow within a collaborative environment, this position offers a clear path toward professional development and long-term success. Apply now!