Talent.com

Customer support [h1.location_city]

[job_alerts.create_a_job]

Customer support • kansas city mo

[last_updated.last_updated_variable_hours]
  • [promoted]
Customer Support Specialist

Customer Support Specialist

KegmilKansas City, MO, US
[job_card.full_time]
About Kegmil : Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving internationa...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Support Analyst

Customer Support Analyst

SafetyCultureKansas City, MO, US
[job_card.full_time]
We’re a global tech company, just not the kind you’re picturing.Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better.A...[show_more][last_updated.last_updated_30]
Customer Support Specialist - Treasury

Customer Support Specialist - Treasury

Commerce BankKansas City, MO, United States
[job_card.full_time]
About Working at Commerce Building a career here is more than just steps on a ladder.It's about helping people find financial safety and success, helping businesses thrive, and making sure people ...[show_more][last_updated.last_updated_30]
Fraud Specialist / Customer Support

Fraud Specialist / Customer Support

Sunrise SystemsShawnee Mission, Kansas, United States
[job_card.full_time]
[filters_job_card.quick_apply]
Fraud Specialist / Fraud Operations Specialist I.Duration : 06 Months On Contract.At least 1 year relevant experience required. Conduct in depth analysis and / or investigations to identify and manage fr...[show_more][last_updated.last_updated_30]
  • [promoted]
  • [new]
Broadband Customer Support Specialist

Broadband Customer Support Specialist

T-MobileOverland Park, Kansas, USA
[job_card.full_time] +1
At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation packag...[show_more][last_updated.last_updated_variable_hours]
Customer Support Analyst

Customer Support Analyst

MarleeKansas City, US
[job_card.full_time]
[filters_job_card.quick_apply]
About the company Fast-track your career with the Marlee Talent Pool.We're not just matching you with your ideal roles but unlocking your long-term career potential. Marlee goes above and beyond by ...[show_more][last_updated.last_updated_30]
  • [promoted]
Remote Customer Support Specialist with French and English

Remote Customer Support Specialist with French and English

FoundeverKansas City, MO, US
[filters.remote]
[job_card.part_time]
Remote Customer Support Specialist with French and English.Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the ...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Support Specialist

Customer Support Specialist

SteadilyOverland Park, KS, US
[job_card.full_time]
Steadily is an insurance technology company that specializes in rental property insurance for landlords.We're Series B, just over 130 people, manage $20B in risk, and are intent on becoming the wor...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Support Specialist

Customer Support Specialist

HeartFlowKansas City, MO, US
[job_card.full_time]
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology.The flagship productan AI...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
  • [new]
Customer Support Associate (Remote)

Customer Support Associate (Remote)

Scale AIKansas City, Missouri, United States
[filters.remote]
[job_card.full_time]
Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
Norwegian Customer Support Consultant

Norwegian Customer Support Consultant

SpeakitKansas City, MO, US
[job_card.full_time]
Are you a fluent Norwegian speaker with strong communication skills in English?.Live the unique experience of living in a Greek island, while working with one of the world's largest multinational c...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Support Associate I

Customer Support Associate I

ResMedKansas City, MO, US
[job_card.full_time]
The Customer Support Associate is a full-time position reporting to the Customer Support Manager and is part of the Customer Services Department. You will receive specialized product and industry tr...[show_more][last_updated.last_updated_30]
  • [promoted]
Remote Customer Support

Remote Customer Support

TradeJobsWorkforce64151 Kansas City, MO, US
[filters.remote]
[job_card.full_time]
Help us grow as our next Remote Customer Support, where you will support returns and exchanges in a timely manner, coordinate with other departments when needed, and provide friendly assistance to ...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Support Specialist I

Customer Support Specialist I

MID-WEST WHOLESALE HARDWARE INCKansas City, MO, US
[job_card.full_time]
Banner Solutions is more than a typical door hardware distributor – we’re obsessed with making our customers’ jobs easier through inventory availability, product findability, and ...[show_more][last_updated.last_updated_30]
  • [promoted]
Remote Customer Support Associate

Remote Customer Support Associate

TurboTaxKansas City, Missouri
[filters.remote]
[job_card.full_time]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Seasonal Support - Customer Experience Team

Seasonal Support - Customer Experience Team

WinShape FoundationKansas City, MO, US
[job_card.full_time]
Customer Experience Team Support.To provide support for the Customer Experience Team to ensure a second-mile experience for our customers and prospective campers. WinShape Foundation is a Biblically...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Support Engineer

Customer Support Engineer

VirtualVocationsKansas City, Missouri, United States
[job_card.full_time]
A company is looking for a Customer Support Engineer.Key Responsibilities Triage and resolve incoming support calls and trouble tickets Debug and research root causes using log files and system ...[show_more][last_updated.last_updated_30]
  • [promoted]
Amazon Customer Support and Operations Specialist

Amazon Customer Support and Operations Specialist

DreamHireKansas City, MO, US
[job_card.full_time]
Amazon Customer Support And Operations Specialist.We are looking for a detail-oriented and proactive Amazon Customer Support and Operations Specialist to join our team. In this role, you will be res...[show_more][last_updated.last_updated_30]
Customer Support Coordinator / Dispatcher (Administrative Support, Scheduling, Dispatch)

Customer Support Coordinator / Dispatcher (Administrative Support, Scheduling, Dispatch)

Watchmen Security ServicesRaytown, MO, US
[job_card.full_time]
Customer Support Coordinator / Dispatcher (Administrative Support, Scheduling, Dispatch).Raytown, Missouri (On-Site, In Person). Full-Time | Monday–Friday, 8 : 00 AM – 5 : 00 PM.Watchmen Security Servic...[show_more][last_updated.last_updated_30]
Customer Support Specialist

Customer Support Specialist

KegmilKansas City, MO, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Customer Support Specialist

About Kegmil : Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (a world-leading manufacturer of products ranging from home electronics to satellite systems, headquartered in Japan).

Our cloud-based, AI-enabled Field Service Management solution is #1 amongst B2B clients in Southeast Asia and is adopted across various industries such as Elevator & Escalator, Data Center, Medical Equipment, Defence & Aerospace, Marine Offshore, etc.

Our offerings expand to Enterprise Resource Planning (ERP) systems integration and deployment - including Inventory Management Systems (IMS), HR Information Systems (HRIS), Customer Relationship Management (CRM), Procurement Systems and others.

Location : HCMC or Remote

Job Type : Full-time

Job Description : We are looking for a dedicated Customer Support Specialist who is passionate about providing solutions and enhancing user experience through expert support and proactive engagement. This role requires a keen interest in technology, a deep understanding of our products, and the ability to troubleshoot and communicate effectively across multiple platforms.

Responsibilities :

  • Customer Interaction : Provide support to users across multiple channels, ensuring high-quality assistance with a proactive approach.
  • Product Expertise : Develop a deep understanding of the product and its industry, mastering the functionalities and interconnections of all features.
  • Problem Solving : Exhibit strong problem-solving skills with the ability to find effective workarounds for user issues.
  • Issue Reproduction : Attempt to reproduce reported issues, clarify with users when incidents are not bugs, and coordinate closely with the development team to resolve production issues aggressively.
  • Customer Onboarding : Understand customer needs thoroughly, set up tenant environments, and guide new users on how to effectively utilize the platform.
  • Feedback Management : Collect and analyze customer feedback, providing detailed reports to enhance product development and support.
  • Organizational Skills : Manage multiple tasks and priorities efficiently, maintaining a high level of organization and attention to detail.
  • AI Tools : Utilize artificial intelligence tools to augment support processes and improve customer interaction.
  • Language and Communication : Demonstrate excellent command of the English language, both in writing and speaking.

Requirements :

  • Passion for technology and strong willingness to learn continuously.
  • Experience in customer support or a related field, with a track record of solving complex customer issues.
  • Excellent problem-solving skills and the ability to operate independently to find solutions.
  • Experience in managing customer interactions across various communication channels.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Open-minded and growth-oriented, with a strong desire to contribute to team and product development.
  • Proficiency in using AI tools to enhance customer support tasks is preferred.

    • Qualifications :

  • Bachelor's degree in a relevant field (e.g., Business Administration, Information Technology) or equivalent practical experience.
  • Strong interpersonal and communication skills.
  • Proficient in English (English command must be good)