Customer support [h1.location_city]
[job_alerts.create_a_job]
Customer support • north las vegas nv
[last_updated.last_updated_variable_hours]
Senior Customer Support Manager.As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support experiences to our enterprise ...[show_more][last_updated.last_updated_variable_hours]
Join Our Home Entertainment Team!.Patrique Mercier Recruitment ES is excited to announce an opportunity for Finnish Customer Support representatives in the Home Entertainment Systems Department.If ...[show_more][last_updated.last_updated_variable_days]
Processing Player Rewards Accounts.Processing and Approving new accounts for our Mobile Betting App.Generating win / loss statements for customers.
Researching lost ticket claims for customers.Process...[show_more][last_updated.last_updated_variable_days]
US Drug Test Centers is a nationwide company that supports individuals and companies with their drug testing program, with our Corporate Headquarters located in Henderson, Nevada.We have experience...[show_more][last_updated.last_updated_30]
Senior Manager / Manager, Salesforce Customer Support.Join our mission to provide governments with exceptional experiences so they can do the same for their communities!.
We empower governments to del...[show_more][last_updated.last_updated_variable_days]
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a collaborative work environment focused on mentorship and professional development.Our Company offers its emp...[show_more][last_updated.last_updated_variable_days]
Senior Customer Support Manager.As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support experiences to our enterprise ...[show_more][last_updated.last_updated_1_day]
We are looking for a Customer Support Analyst to join our international Customer Support team based in Las Vegas U.The Customer Support Analyst will provide our corporate key clients an exceptional...[show_more][last_updated.last_updated_1_day]
D-ploy It And Engineering Solutions.D-ploy is a leading IT and Engineering Solutions company with operations worldwide.Our mission is to deliver innovative and superior services and solutions to nu...[show_more][last_updated.last_updated_30]
Customer Support Representative- Remote (Must Live In NV).Must live in IL, IN, MI, WI, MN, IA, MO, UT, NV, AZ, NM, ID, or WY.
Customer Support Specialist Help Small Businesses Thrive!.Join a fast-g...[show_more][last_updated.last_updated_variable_hours]
Customer Support Representative- Remote (Must Live In NV).Must live in IL, IN, MI, WI, MN, IA, MO, UT, NV, AZ, NM, ID, or WY.
Customer Support Specialist – Help Small Businesses Thrive!.Join a fast-...[show_more][last_updated.last_updated_variable_days]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more][last_updated.last_updated_variable_days]
ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents.ECP is used in over 6,500 communities around the world.
We're looking to further expan...[show_more][last_updated.last_updated_30]
The primary responsibility of the Customer Support Representative is to deliver efficient and congenial assistance to our clients.
This position entails personal, telephonic, and electronic communic...[show_more][last_updated.last_updated_30]
We create mobile games that are fun, visually engaging, and built around exciting challenges.Our skill-based games recognize true talent by rewarding quick thinking and smart strategy.Everything we...[show_more][last_updated.last_updated_30]
Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments.Additional ...[show_more][last_updated.last_updated_30]
As an ASTS Customer Support Specialist will specialize in all support around Owner’s experience from time of purchase through lifecycle of ownership.
They will be responsible for educating Owners an...[show_more][last_updated.last_updated_30]
- [promoted]
- [new]
Senior Manager, Global Customer Support
Nevada StaffingLas Vegas, NV, US[job_card.full_time]
- [promoted]
Finnish Customer Support for Home Entertainment Systems Department
Patrique Mercier RecruitmentLas Vegas, NV, US[job_card.full_time]
- [promoted]
Customer Support Admin
Caesars EntertainmentLas Vegas, NV, US[job_card.full_time]
Customer Support Representative
US Drug Test CentersLas Vegas, NV, US[job_card.full_time]
- [promoted]
Senior Manager / Manager, Salesforce Customer Support
Clariti CloudLas Vegas, NV, US[job_card.full_time] +1
Store Customer Support - Part-Time
LAMPS PLUSLas Vegas, NV, United States[job_card.part_time]
- [promoted]
Senior Manager, Global Customer Support
Las Vegas StaffingLas Vegas, NV, US[job_card.full_time]
Customer Support Analyst
SportradarLas Vegas, Nevada, USA[job_card.full_time]
- [promoted]
Customer Service Support (Remote, Greek + English)
D-ployLas Vegas, NV, US[filters.remote]
[job_card.full_time]
- [promoted]
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Customer Support Representative- Remote (Must Live In NV)
Remote StaffingLas Vegas, NV, US[filters.remote]
[job_card.full_time]
Customer Support Representative- Remote (Must Live In NV)
PrincePerelsonLas Vegas, Nevada[filters.remote]
[job_card.permanent]
- [promoted]
Remote Customer Support Associate
TurboTaxNorth Las Vegas, Nevada[filters.remote]
[job_card.full_time]
Customer Support Representative (Remote)
ECPLas Vegas, NV, US[filters.remote]
[job_card.full_time]
[filters_job_card.quick_apply]
Customer Service Representative (Office and Administrative Support)
Altec Industries, Inc.Las Vegas, NV, US[job_card.full_time]
- [promoted]
Head of Customer Support
Pulse GamesLas Vegas, NV, US[job_card.full_time]
Talent Manager (Administrative & Customer Support)
Robert HalfLAS VEGAS[job_card.full_time]
Customer Support Specialist
Somerpointe ResortsLas Vegas, NV[job_card.full_time]
Senior Manager, Global Customer Support
Nevada StaffingLas Vegas, NV, US[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Bachelor's degree in a relevant field and / or role aligned experience required. 6+ years experience in customer support / operations roles, with at least 5 years leading teams in a SaaS environment. Demonstrated expertise in enterprise-level support and white glove services. Deep proficiency with customer support operational tools and CRM platforms. Proven track record in data analysis and using metrics to drive decisions. Experience designing and modeling customer support packages and service tiers for enterprise clients. Excellent communication, leadership, and stakeholder management skills. Ability to thrive in a fast-paced, customer-focused, and collaborative environment.
Senior Customer Support Manager
As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support experiences to our enterprise SaaS customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success.
In this role you will
- Team Leadership : Manage, mentor, coach a team of support professionals, fostering growth, engagement, and accountability. Set clear goals, monitor performance, and ensure high-quality, timely customer interactions.
- Operational Excellence : Take ownership of support operations for enterprise customers, developing and optimizing workflows and processes using cutting-edge SaaS support tools.
- White Glove & Proactive Support : Continuous improvement to existing "best in class" customer support package that exceed expectations for enterprise customers, focusing on proactive engagement, personalized solutions, and superior issue resolution.
- Data-Driven Management : Gather, analyze, and report on critical support metrics : CSAT, NPS, first response time, resolution time, and more. Use data to drive continuous improvement, inform decisions, and demonstrate impact to leadership.
- Process Optimization : Evaluate new technologies, tools, and best practices in support operations; identify opportunities for automation and efficiency.
- Cross-functional Collaboration : Partner with product, engineering, account management, and sales teams to drive successful customer outcomes, fast-track issue resolution, and relay customer feedback for product improvements.
- Customer Advocacy : Serve as a trusted advisor and escalation point for enterprise customers, advocating on their behalf internally and ensuring their voices are heard.
You've got what it takes if you've got
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws.
If you have a disability or special need that requires accommodation, please contact us at careers@csod.com