serp_jobs.breadcrumb.workplace_remote Customer support serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Customer support • provo ut
serp_jobs.last_updated.last_updated_variable_days
Angel Studios is the home of stories that amplify light.Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed.
Angel Studios allows creato...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Flex is an innovative and quickly growing software company that focuses on providing a great product and exceptional support and service.
Flex's Software works directly with Dental Companies located...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days)
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference.Foundever is looking for highly motivated and resourceful individuals dedicated to providing world...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Curve Dental is looking for a skilled and driven individual to join our team! Curve provides Dental Practices with award winning software and high-level customer support.
Our software allows dentist...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Peak Living is currently seeking a Customer Support Specialist to join our growing team!.At Peak Living, our employees love where they work.
We are a full-service real estate management company with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS).This is a full-time remote (work-from-home) Customer Support Agent position.
In this role, you will be part of our customer support team, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This is a full-time, in-office position in Provo, UT.Signals is changing how work gets done.We help organizations scale faster with a digital workforce of AI Cloud Employees that autonomously run s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Angel is the home of stories that amplify light.Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed.
Angel allows creators and audiences...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Caselle, we believe great software starts with great service.We're a growing technology company of just over 200 employees based in Provo, Utah, helping local governments and organizations moder...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Wage negotiable depending on experience (includes monthly incentives).Customer Service Team as a Call Center Support Agent.
We offer competitive pay and flex scheduling.If you enjoy helping people, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Technical Support Professional.Curve Dental is looking for a skilled and driven individual to join our team! Curve provides Dental Practices with award-winning software and high-level customer supp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Full-time employees are eligible for Health, Dental, Vision, & Life and Accident insurance, an HSA Savings Account, and the opportunity to receive stock options.
Complete Solar is a residential sola...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software.
Most of these questions concern Downloading,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Bilingual Customer Support Representative.At Openlane we make wholesale easy so our customers can be more successful.We're a data company helping customers buy and sell smarter with clear, actionab...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Ambia Energy is a leader in the renewable energy sector, committed to providing sustainable energy solutions while delivering an unparalleled customer experience.
We are seeking a Customer Support C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
TMS Support Concierge – No Healthcare Experience Required.We’re top-tier concierge medicine obsessed with giving our patients the best care in the game.
We’re looking for a TMS (Transcranial Magnet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Support Agent
Angel StudiosProvo, Utah, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service
LowesProvo, UT, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Support Technician
Flex DentalProvo, UT, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Store Support
Home Depot (Retail)Provo, UT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Support Specialist
FoundeverOrem, UT, United Statesserp_jobs.job_card.full_time
Customer Support Technician
CD Newco LLC d / b / a Curve DentalProvo, Utah, United States, 84606serp_jobs.job_card.full_time
Customer Support Specialist
Peak LivingPleasant Grove, UT, USAserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)
HOS247Provo, UT, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
Customer Support Manager : Specializing in Dental Software
SignalsProvo, Utah, United Statesserp_jobs.job_card.full_time
WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour
GL1Orem, Utahserp_jobs.filters.remote
serp_jobs.job_card.part_time +1
Customer Support, Manager
AngelProvo, Utah, United Statesserp_jobs.job_card.full_time
Customer Service - Accounts Receivable / Utility Billing Support
CaselleProvo, UT, USAserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Call Center Customer Service Support Role (Evenings) (CCO)
Check CityProvo, UT, USAserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Customer Support Technician
Curve DentalProvo, UT, United Statesserp_jobs.job_card.full_time
Customer Support Coordinator (Bilingual Preferred)
Blue-raven-corporateOrem, Utah, United Statesserp_jobs.job_card.full_time +1
TurboTax Online Customer Support Agent
TurboTaxSpanish Fork, Utahserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Bilingual Customer Support Representative
OPENLANEProvo, UT, USserp_jobs.job_card.full_time
Customer Support Coordinator
Ambia Energy, LlcLindon, Utah, United Statesserp_jobs.job_card.full_time
Customer Support Concierge
Serenity HealthcareProvo, Utah, United Statesserp_jobs.job_card.full_time
Customer Support Agent
Angel StudiosProvo, Utah, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionIdentify customer needs and help walk them through specific tools and features Troubleshoot common issues with a product, merchandise, or service Respond promptly to tickets and resolve issues in an effective and timely manner Proactively use time wisely during high and low volume tickets Communicate concerns and issues thoroughly across departments within company from direct feedback of customer interactions Come in office at least once weekly to collaborate with team and strategize ways to improve customer service experience and best practices Maintain documentation of feedback, concerns, and technical issues and escalate to applicable parties as needed Conduct regular follow ups with customers with open tickets and unresolved issues Provide introductory information to new and existing customers Maintain professional and positive attitude while interacting with customers Readily assist in livestream chats, merchandise launches, and other events as needed Collaborate with team members and other internal departments on best practices when communicating specific information to customers Must attend and contribute to regularly weekly scheduled staff meetings and company meetings in person or via zoom Stay up to date prospective requests and keep systems current when determining if cases are open, pending, or closed. Proficiency in speaking, reading and writing in the English language required. Additional language proficiency is a plus. Ability to analyze and creatively problem solve Can multitask various tasks simultaneously Ability to answer high volumes of tickets, emails, chats, and inquiries. Can maintain calm and positive demeanor in difficult situations Familiarity with with industry and company standards is a plus Experience with Zendesk platform or remote support tools preferred Must be able to maintain good relationships with team members and be a team player Proficient verbal and written communication skills Must have compassionate and understanding ability to de escalate tough situations Must participate in setting and achieving regularly scheduled and outlined objectives. Ability to take individual ownership, execute with high energy, share context, insist on candor with positive intent. High school diploma or equivalent Basic computer skills and technology understanding Bachelor's Degree or equivalent 2+ years experience in customer service Thorough understanding of customer service software remote platforms Proficient computer skills and technologically savvy Experience with Zendesk Competitive compensation 100% company-paid medical, dental, and vision premiums for employees and dependents Short, and Long Term Disability Insurance and Basic Life Insurance paid for employee, with option of additional AD&D insurance Generous Paid Time Off Health Spending Account (HSA) 401(k) investment opportunity with employer match Paid parental leave Identity Theft Insurance Pet Insurance
Who We Are
Angel Studios is the home of stories that amplify light. Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed. Angel Studios allows creators and audiences to form passionate communities around their creative projects, making the story behind the story as important as the final project itself. Some of the studio's key projects The Sound of Freedom and Dry Bar Comedy have earned billions of views around the world. Learn more at Angel.com
We’re looking for passionate team members who want to build world-class products that will reshape media over the coming decades. Learn more about :
Our North Star
Company Strategy
Team Principles
Join us and be part of stories that matter.
Job Description
Summary / objective :
Customer Support Agents are responsible for providing quality customer support on behalf of Angel Studios and be the first point of contact for customer concerns. This role specifically will be handling customer resolutions.
\n
Expectations at Angel Studios :
- Amplify light in every action.
- As the owner of your outcomes, you are empowered to break down silos and coordinate with any and all people you need in order to reach your goals.
- You are ultimately responsible for achieving the outcomes while also using resources wisely - whether that be money, people, or time.
- Know your customer - it might be our viewers, investors, creators, or internal Angel Teams. Ensure you understand your customer and are providing what THEY need and not just what you want to build.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Competencies
Required education and experience
Preferred education and experience
\n
$14.09 - $17.64 an hour
\n
Work environment - When in the main office, expect a comfortable, air-conditioned work environment. Team members are issued their own desks, but the office is an open, shared space and can be fast-paced and occasionally noisy.
Physical demands - Will need to be able to sit or stand at a desk for extended periods of time.
Position type and expected hours of work - Full-time, 40 hours per week.
Travel required - Travel is not anticipated for this position.
Perks at Angel :
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
Angel is an Equal Opportunity Employer :
At Angel Studios, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.