Talent.com

Customer support manager [h1.location_city]

[job_alerts.create_a_job]

Customer support manager • billings mt

[last_updated.last_updated_variable_hours]
  • [promoted]
Client Support Specialist

Client Support Specialist

Reciprocity IndustriesBillings, MT, United States
[job_card.full_time]
The Client Support Specialist plays a vital role in delivering compassionate, high-quality service while supporting both the Intake and Litigation departments. This position requires adaptability to...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

Genuine PartsBillings, MT, US
[job_card.full_time]
Customer Service Representative.Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.Responds t...[show_more][last_updated.last_updated_30]
Customer Service Representative

Customer Service Representative

Pizza HutBillings, MT, United States
[job_card.full_time] +1
Customer Service Representative.Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges...[show_more][last_updated.last_updated_30]
Medical Support Assistant

Medical Support Assistant

Department of Veterans AffairsBillings, MT, United States
[job_card.full_time] +1
The Medical Support Assistant functions such as an initial point of contact for units, clinics, patients, call centers, or Care in the Community (CITC). Responsibilities include, but not limited to,...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Agent

Customer Service Agent

UnifiBillings, MT, US
[job_card.full_time]
Airport Customer Service Agent (PT) - BIL.Airport Customer Service Agent (PT) - BIL.Exempt or Non-Exempt Position : Non-Exempt. Days of the week : Monday, Tuesday, Wednesday, Thursday, Friday, Saturda...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Rep

Customer Service Rep

Lincare HoldingsBillings, MT, US
[job_card.full_time]
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product / service needs, and supporting compliance to physici...[show_more][last_updated.last_updated_30]
Remote Customer Support Associate

Remote Customer Support Associate

TurboTaxBillings, Montana
[filters.remote]
[job_card.full_time]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more][last_updated.last_updated_variable_days]
WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Billings, Montana
[filters.remote]
[job_card.part_time] +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more][last_updated.last_updated_30]
  • [promoted]
Store Support

Store Support

Home Depot (Retail)Billings, MT, US
[job_card.full_time]
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...[show_more][last_updated.last_updated_30]
  • [promoted]
Medical Support Assistant

Medical Support Assistant

VETERANS HEALTH ADMINISTRATIONBillings, MT, United States
[job_card.full_time] +2
The Medical Support Assistant functions such as an initial point of contact for units, clinics, patients, call centers, or Care in the Community (CITC). Responsibilities include, but not limited to,...[show_more][last_updated.last_updated_variable_days]
Customer Service

Customer Service

LowesBillings, MT, United States
[job_card.full_time]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
  • [promoted]
Medical Support Assistant

Medical Support Assistant

US Government JobsBillings, MT, US
[job_card.full_time]
The Medical Support Assistant functions such as an initial point of contact for units, clinics, patients, call centers, or Care in the Community (CITC). Responsibilities include, but not limited to,...[show_more][last_updated.last_updated_variable_days]
Customer Service Representative

Customer Service Representative

First Interstate Bancsystem IncBillings, MT, United States
[job_card.full_time]
If you are a current FIB employee, please apply through the Career Worklet in the.This position is located at our Billings, MT Downtown Tower branch. We know your career is just one aspect of a mean...[show_more][last_updated.last_updated_variable_days]
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Stockman BankBillings, MT, United States
[job_card.full_time]
EN-US X-NONE X-NONE MicrosoftInternetExplorer4.Position General Responsibilities.The Customer Service Representative position is a customer facing role, supporting the bank by establishing new depo...[show_more][last_updated.last_updated_30]
Senior Customer Success Manager, Service Provider

Senior Customer Success Manager, Service Provider

RelativityBillings, MT, United States
[job_card.full_time]
The Service Provider Customer Success Management Team supports our partners in our Premier Success Program in meeting their goals using the Relativity suite of products. The team guides overall valu...[show_more][last_updated.last_updated_30]
  • [promoted]
Store Support

Store Support

Montana StaffingBillings, MT, US
[job_card.full_time]
Position Purpose : Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assistin...[show_more][last_updated.last_updated_30]
Senior Manager, Global Customer Support

Senior Manager, Global Customer Support

Cornerstone OnDemandBillings, MT, United States
[job_card.full_time]
As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support experiences to our enterprise SaaS customers.Your emphasis wil...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
  • [new]
Wealth Management Business Support Assistant Manager

Wealth Management Business Support Assistant Manager

First Interstate BankBillings, MT, US
[job_card.full_time]
Wealth Management Business Support Assistant Manager.This position is located at our Billings, MT Shiloh branch.We know your career is just one aspect of a meaningful, complex, and demanding life.T...[show_more][last_updated.last_updated_variable_hours]
Customer Service / Sales

Customer Service / Sales

Home DepotBillings, MT, United States
[job_card.full_time]
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...[show_more][last_updated.last_updated_30]
Client Support Specialist

Client Support Specialist

Reciprocity IndustriesBillings, MT, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Apply

Job Type

Full-time

Description

Our Billings, Montana office is currently seeking Client Support Specialists.

POSITION SUMMARY :

The Client Support Specialist plays a vital role in delivering compassionate, high-quality service while supporting both the Intake and Litigation departments. This position requires adaptability to meet evolving needs and includes responsibilities such as responding to client inquiries, conducting intake interviews, verifying eligibility, completing client questionnaires, retrieving and organizing documentation, and guiding clients through legal processes with clarity and care.

KEY RESPONSIBILITIES :

  • Respond to incoming calls and messages, ensuring clients feel heard, respected, and supported.
  • Conduct interviews and complete intake forms to gather and verify client information.
  • Determine client eligibility based on established criteria.
  • Clearly explain legal processes and resources.
  • Facilitate timely completion of contracts and forms, including obtaining required signatures.
  • Provide ongoing reassurance to clients to maintain trust and satisfaction.
  • Follow up to ensure all documentation and required steps are accurately completed.
  • Maintain adherence to company standards and intake procedures for consistent service quality.
  • Identify and suggest improvements to enhance client experience and operational efficiency.
  • Collaborate with intake or litigation support team and management to achieve performance goals.
  • Participate in regular training sessions to stay informed on campaigns and procedures.
  • Perform other tasks as required by management, ensuring a flexible approach to various needs.

KEY SKILLS :

  • Demonstrates strong customer service, interpersonal, and verbal communication skills to effectively engage diverse clients, explain processes, and gather accurate information with empathy and cultural sensitivity.
  • Maintains strict confidentiality, exercises sound judgment in assessing eligibility, and handles sensitive information with professionalism and discretion.
  • Works both independently and as part of a team to achieve goals, support process improvements, and communicate effectively in group settings.
  • Delivers high-quality, accurate documentation by following established procedures and organizational standards with attention to detail and follow-through.
  • Stays flexible and proactive when responding to shifting priorities, managing multiple tasks, and anticipating departmental needs.
  • Produces clear, well-edited written materials for documentation and internal communication, adapting messaging as needed.
  • Embraces continuous learning and development, quickly adapting to new tools, procedures, and campaign requirements.
  • Takes ownership of work, learns from feedback, and makes informed decisions using available information.

    • MINIMUM QUALIFICATIONS :

  • Must be at least 18 years of age or older.
  • Working knowledge of Microsoft Office Suite, Adobe, and other similar software.
  • Must be able to read, comprehend, and follow written and verbal instructions.

    • PHYSICAL REQUIREMENTS :

  • Prolonged periods of sitting.
  • Perform repetitive tasks such as typing and clicking.
  • Must be able to lift and move light items up to 20 pounds at times.
  • Must be able to bend, reach, push, pull, lift, and sit.

    • The physical demands are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    BENEFITS :

    The company offers a comprehensive benefits package including :

  • Medical, dental, and vision.
  • Voluntary life, accident, critical illness, hospital indemnity, and short-term disability.
  • Vacation, sick and floating holidays.
  • Employee assistance program.
  • Paid parental leave.
  • 401(k) retirement plan.

    • DISCLAIMER :

    This is not meant to be an all-inclusive list of duties and responsibilities for this position but constitutes a general definition of the position's scope and function.

    EQUAL OPPORTUNITY EMPLOYER :

    We are an equal opportunity employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

    If you require a reasonable accommodation to complete the application or interview process, please contact us at dl-human-resources@caseopp.com .