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Customer support manager [h1.location_city]

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Customer support manager • columbia mo

[last_updated.last_updated_variable_hours]
Customer Retention Sales Manager

Customer Retention Sales Manager

Rustman AgencyColumbia, Missouri, United States
[job_card.full_time]
The Rustman Agency is a fast-growing brokerage focused on helping families protect their financial futures.We provide life insurance, final expense, and mortgage protection solutions with a strong ...[show_more][last_updated.last_updated_30]
  • [promoted]
Store Support

Store Support

Home Depot (Retail)Columbia, MO, US
[job_card.full_time]
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Support Manager

Customer Support Manager

VirtualVocationsColumbia, Missouri, United States
[job_card.full_time]
A company is looking for a Customer Support Manager to oversee a team and enhance customer satisfaction.Key Responsibilities Manage a team of Customer Support Engineers and support global custome...[show_more][last_updated.last_updated_30]
Customer Service Lot Support Associate

Customer Service Lot Support Associate

Home DepotColumbia, MO, United States
[job_card.full_time]
As a Customer Service Lot Support Associate, you will play a key role in enhancing the shopping experience for our customers at Home Depot. You will assist customers with loading their purchases int...[show_more][last_updated.last_updated_variable_days]
WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Columbia, Missouri
[filters.remote]
[job_card.part_time] +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more][last_updated.last_updated_30]
Direct Support Professional

Direct Support Professional

SevitaColumbia, MO, US
[job_card.part_time]
Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right...[show_more][last_updated.last_updated_30]
Customer Support Specialist

Customer Support Specialist

EquipmentShareColumbia, MO
[job_card.full_time]
EquipmentShare is Hiring a Customer Support Specialist.EquipmentShare is searching for a Customer Support Specialist for our corporate office in Columbia, MO, to support our team as the department ...[show_more][last_updated.last_updated_30]
Customer Service Manager

Customer Service Manager

Pro Food Systems, IncColumbia, MO, United States
[job_card.full_time]
As a Customer Service Manager, you are to oversee front-end operations and ensure excellent customer experiences.In this role, you will supervise cashiers, handle customer inquiries, resolve issues...[show_more][last_updated.last_updated_variable_days]
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Direct Support Professional

Direct Support Professional

Beacon Specialized LivingColumbia, MO, US
[job_card.full_time]
Join the Beacon Specialized Living Services Team : Make a Real Impact! Are you looking for a meaningful career where you can make a difference in the lives of others? Do you have a passion for suppo...[show_more][last_updated.last_updated_30]
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  • [new]
Remote Customer Support Associate

Remote Customer Support Associate

TurboTaxColumbia, MO, US
[filters.remote]
[job_card.full_time]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additiona...[show_more][last_updated.last_updated_variable_hours]
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Customer Service

Customer Service

LowesColumbia, MO, United States
[job_card.full_time]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
Customer Service

Customer Service

Agilix SolutionsColumbia, MO, United States
[job_card.full_time]
Agilix Solutions is looking for a talented, customer service-oriented person to help us maintain the highest levels of customer satisfaction in every area of our business.We are a company that reco...[show_more][last_updated.last_updated_variable_days]
Customer Service

Customer Service

B&B Bagel Company SouthColumbia, MO, US
[job_card.full_time]
Bagel slinger Slinging the best bagels in Missouri to our customers with a smile.We not only have one of the busiest restaurants in town, but we continue to grow.[show_more][last_updated.last_updated_30]
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Family Support Specialist

Family Support Specialist

Columbia Housing AuthorityColumbia, MO, US
[job_card.full_time]
The Moving Ahead Program operates Monday through Friday from 1 : 30 PM to 6 : 30 PM, with occasional Saturday sessions.The Annie Fisher Food Pantry is open Wednesdays from 9 : 00 AM to 4 : 00 PM, with food...[show_more][last_updated.last_updated_variable_days]
Work From Home - Client Support Manager

Work From Home - Client Support Manager

Global Elite TexasColumbia, Missouri, United States, 65201
[filters.remote]
[job_card.full_time]
Work From Home - Client Support Manager.Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor u...[show_more][last_updated.last_updated_30]
IT Support Specialist

IT Support Specialist

Williams-Keepers LLCColumbia, MO, US
[job_card.full_time]
Williams-Keepers LLC, one of the largest privately owned public accounting and business consulting firms in Missouri, seeks a highly motivated and skilled IT Support Specialist to join its Columbia...[show_more][last_updated.last_updated_1_day]
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Compensation Support Specialist

Compensation Support Specialist

University of Missouri Health SystemColumbia, MO, US
[job_card.full_time]
Compensation Support Specialist.Shift : Monday Friday, 8 : 00am 5 : 00pm.Compensation : Base Pay Range : $19.As a Compensation Support Specialist, you will play a vital role in shaping how compensation ...[show_more][last_updated.last_updated_30]
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Medical Support Assistant

Medical Support Assistant

VETERANS HEALTH ADMINISTRATIONColumbia, MO, United States
[job_card.full_time] +2
To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who...[show_more][last_updated.last_updated_variable_days]
Client Support Specialist

Client Support Specialist

Talent Find ProfessionalColumbia, MO, US
[job_card.full_time] +1
Remote Agent — Talent Find Professional.Many people want work that feels meaningful and gives them the freedom to build a better future. At Talent Find Professional, we help motivated individu...[show_more][last_updated.last_updated_variable_days]
Customer Retention Sales Manager

Customer Retention Sales Manager

Rustman AgencyColumbia, Missouri, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About Us

The Rustman Agency is a fast-growing brokerage focused on helping families protect their financial futures. We provide life insurance, final expense, and mortgage protection solutions with a strong emphasis on integrity, service, and long-term client relationships.

Job Summary

We are seeking a Customer Retention Sales Manager to lead our client loyalty efforts. In this role, you will manage a team focused on maintaining and growing relationships with existing clients. You will help ensure policyholders stay engaged, supported, and protected. This position is ideal for a relationship-driven leader who thrives on service, strategy, and performance.

Responsibilities

Manage a remote team dedicated to customer retention and satisfaction

Develop and implement strategies to reduce policy cancellations

Support existing clients through policy reviews and value-based conversations

Identify upsell opportunities where appropriate

Handle escalated concerns with professionalism and care

Track team performance and provide coaching to improve results

Work closely with sales and service teams to ensure continuity in the customer journey

Maintain accurate records of communication and performance

What We Offer

Remote work with flexible hours

Leadership bonuses and uncapped commission potential

Ongoing training and development

Supportive team culture focused on impact and growth

Clear advancement opportunities in a growing agency

Requirements

Minimum of two years of experience in sales, customer service, or account management

Previous leadership or management experience preferred

Background in insurance or financial services is a plus

Strong communication, problem-solving, and organizational skills

Comfortable using CRM platforms and managing remote workflows

Life and Health insurance license or willingness to obtain within 30 days