Customer support manager [h1.location_city]
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Customer support manager • concord nc
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Supply Chain Customer Service Manager / Project Manager.Verista's 500 experts team up with the world's most recognizable brands in the life science industry to solve their business needs.The nature...[show_more][last_updated.last_updated_30]
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office.
Is responsible for assisting the Department Manager with the ove...[show_more][last_updated.last_updated_30]
Morrison Healthcare • •Take the next step in your career with Morrison Healthcare as a Nutrition Support Dietitian in • • • •Asheville, NC • • • •! • • • •Location • • : Morrison Healthcare at Mission Hos...[show_more][last_updated.last_updated_variable_days]
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams.
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The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world's most pressing heal...[show_more][last_updated.last_updated_30]
Client Solution Architects (CSA) is currently seeking Technical Support Managers (Technical Integration Leads) in the following locations : •Fort Liberty, North Carolina •Fort Campbell, Kentucky •Fort ...[show_more][last_updated.last_updated_30]
Rowan–Cabarrus Community College (RCCC) is a large community college in Rowan County and Cabarrus County, North Carolina, USA.
It is one of 58 colleges in the state-supported North Carolina Co...[show_more][last_updated.last_updated_30]
Category / Area of Expertise : Retail Operations.Address : USA-NC-Kannapolis-2825 B N Cannon Blvd Store Code : Store 01284 Front End.
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Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...[show_more][last_updated.last_updated_30])
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...[show_more][last_updated.last_updated_30]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday4.Earn an ...[show_more][last_updated.last_updated_variable_days]
Customer Service and Support for Financial Technology Company.If you’re patient and tech savvy and looking to work from home, consider a new fintech program on the Arise® Platform.This pr...[show_more][last_updated.last_updated_30]
Sales Customer Service Manager.Kanthal, part of the Alleima Group, is a world-leading brand for products and services in industrial heating technology and resistance material.In this exciting role,...[show_more][last_updated.last_updated_30]
Req #15491This job posting is no longer available.Posted Wednesday, April 14, 2021 at 4 : 00 AMThe Dixieline Lumber and Home Centers are conveniently located throughout San Diego County, offering bot...[show_more][last_updated.last_updated_30]
Established in 1980, Sun & Ski Sports calls an unexpected city home – Houston, Texas! Contrary to popular belief, cowboys love snow.
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Enerex is a leading SaaS provider dedicated to empowering energy suppliers and brokers with cutting-edge solutions that streamline operations and drive success.
Our flagship platform, Sparkplug is t...[show_more][last_updated.last_updated_30]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
Sales Customer Service Manager.Kanthal, part of the Alleima Group, is a world-leading brand for products and services in industrial heating technology and resistance materials.In this exciting role...[show_more][last_updated.last_updated_30]
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5967 - Supply Chain Customer Service Manager / Project Manager
VeristaConcord, NC, US[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]This Supply Chain Customer Service Manager requires an understanding of the manufacturing processes and an ability to communicate status with multiple customers, as well as a desire to develop and maintain the highest possible standard of customer service. This role must also embrace the latest technology and systems to develop new and innovative means of communication with customers that enhance reputation and deliver exceptional service. The role requires a desire to understand the various customer requirements and be able to represent our facility in a highly professional, responsive, and detailed manner. This role has detailed interactions with customers, internal stakeholders, and International Distribution personnel to ensure orders deliver on-time and in-full to customer requirements. The Supply Chain Customer Service Manager is responsible for frequent, detailed communications with customers to ensure that customers' expectations are understood and fulfilled. Planning / Scheduling, Timely processing of anticipated delay reports (ADR's), General hub for all schedule related communication in the flow team; represent logistics at flow and process teams as required, Work directly with Master Schedulers and Inspection Planners to ensure we are meeting the needs of our partners, Capacity management, Generate, analyze, and report plant capacity analysis, Customer Service, Represent customer throughout order process priority setting / negotiations, Communicate status to customers & internal resources (escalating issues as appropriate), Coordinate steps when expediting is required, Work collaboratively to ensure order documentation requirements are met, Facilitate with multiple workcenters to support Forward processing and Final approval. Establish effective internal relationships with key departments / functions, Establish relationships with customers (international & domestic personnel), Support customer service metrics and performance indicators, Monitor customers' forecasts, and service needs, Influence internal performance to meet customers' needs, Know the impact on customers when production plans change, Communicate regularly and proactively with customers, Leverage knowledge of customers to improve the service levels provided Previous experience in using SAP Positive attitude & demonstrate a customer service mindset Organizational skills, prioritization skills, and attention to detail PC and systems skills. Familiarity with SAP & demand management systems Manufacturing / supply chain experience familiarity with processes, systems & products Initiative and ability to work well under pressure and deadlines Knowledge / Experience in Manufacturing, Packaging, and / or Customer Service Strong organizational and Project Management skills Knowledge of MRPII and OSSCE Customer oriented Excellent Computer skills (e.g., MRP, SAP, Excel) Master Scheduling Manufacturing in high speed / high volume production process Extensive experience in MRP systems (preference is SAP) Extensive Excel capability Must have the ability to work onsite full-time in Concord, NC High growth potential and fast-paced organization with a people-focused culture Competitive pay plus performance-based incentive programs Company-paid Life, Short-Term, and Long-Term Disability Insurance. Medical, Dental & Vision insurances FSA, DCARE, Commuter Benefits Supplemental Life, Hospital, Critical Illness and Legal Insurance Health Savings Account 401(k) Retirement Plan (Employer Matching benefit) Paid Time Off (Rollover Option) and Holidays As Needed Sick Time Tuition Reimbursement Team Social Activities (We have fun!) Employee Recognition Employee Referral Program Paid Parental Leave and Bereavement
Supply Chain Customer Service Manager / Project Manager
Verista's 500 experts team up with the world's most recognizable brands in the life science industry to solve their business needs. The nature of our business is to empower growth and innovation within the scientific community and to help researchers, organizations, and companies solve some of the world's most pressing healthcare challenges. Verista provides innovative solutions and services that empower informed decision-making and are the result of our significant investment in our people and our capabilities.
Our ability to grow is driven by world-class people who thrive in a team environment and share our mission to enable life sciences clients to improve lives. Our talented and dedicated professionals are committed to making an impact every day.
Company Culture Guidelines & Values :
- We empower and support our colleagues
- We commit to client success at every turn
- We have the courage to do the right thing
- We encourage an inclusive environment where our colleagues feel respected, engaged, and challenged.
- We constantly acquire new skills and learn from our experiences to enhance our collective expertise
Supply Chain Customer Service Manager Responsibilities :
Requirements :
National (US) Range $80,465 - $136,225 USD
Benefits :
Verista collects and processes personal data in accordance with applicable data protection laws.