Customer support manager serp_jobs.h1.location_city

Spontaneous Application – Sales & Customer Manager

Location : Multiple locations across Africa

Contract Type :  Part-time to Full-time, Temporary to Permanent

Join Enko Education on our mission to unlock potential in Africa

At Enko Education, our mission is to unlock learners’ potential across Africa by offering high-quality international education. We are building a network of African International Schools of Choice that prepare students to thrive in the best universities and beyond.

We are always  looking for passionate and results-driven  Sales & C ustomer  Managers to join our growing network of schools. Do you have a flair for communication, a deep belief in the transformative power of education, and a strong entrepreneurial spirit? Then we want to hear from you.

Join our talent pool and be the first to hear about new openings across our schools.

Your Impact

As a Sales & Customer Manager, you will be the face and voice of the school for families and the community. You will be key to growing the school’s enrolment and ensuring an excellent experience for students and parents by :

Promoting the school’s curriculum and educational value in the local community

Managing the admissions funnel, from first contact to enrolment

Leading school visits and engaging directly with prospective families

Creating and running local marketing and community engagement activities

Building strong relationships with enrolled families to improve retention and satisfaction

Collecting and analyzing customer feedback to continuously improve the school’s offering

Working closely with the Head of School and the Central marketing team to reach enrolment targets

Your Profile

Bachelor’s degree in Business, Marketing, Communications, Education or related field

Proven experience in sales, customer service, or marketing (education sector is a plus)

Strong communication, persuasion, and public speaking skills

Digital fluency (CRM tools, email campaigns, social media)

Proactive, autonomous, and results-oriented mindset

Fluent in English and the main language of the location you would like to be based in

(English version)

Equal Opportunities & Safer Recruitment

Enko Education is an equal opportunities employer, committed to inclusivity, diversity, and valuing difference. Enko Education schools are committed to child safeguarding and promoting the welfare of students and young people, and we expect all staff, volunteers, and third parties to share this commitment. Our safer recruitment practices aim to ensure that only individuals committed to child safeguarding join our schools. You can read our .

• Successful candidates must provide a police clearance (or equivalent) from every country where they have lived in the past 10 years before signing an employment contract .
• Reference checks with previous employers will also be conducted for each successful candidate.

About Enko Education

International education with Africa at heart and the world in mind .

Enko Education is a fast-growing network of 15 international schools in 10 African countries, offering international education with Africa at heart and the world in mind. Our mission is to make high-quality international education accessible to more African learners and to guide them towards the world’s best universities through innovative programmes leading to globally recognised qualifications.

Since 2014, Enko Education has helped thousands of students secure admission to top universities such as Yale College, Sciences Po, École Polytechnique, and the University of Toronto. Backed by leading development finance institutions and funds including Proparco, I&P, Adiwale, BIO Invest, Oiko Credit and Liquid Africa, we are on track to reach 20,000 students by 2028.

Learn more on our .

(French version)

Égalité des chances & Recrutement sécurisé

Enko Education est un employeur qui respecte l’égalité des chances, attaché à l’inclusion, à la diversité et à la valorisation des différences. Les écoles Enko Education s’engagent à protéger les enfants et à promouvoir le bien-être des élèves et des jeunes, et attendent de l’ensemble du personnel, des bénévoles et des tiers qu’ils partagent cet engagement. Nos pratiques de recrutement sécurisé visent à garantir que seules les personnes partageant notre engagement rejoignent nos écoles. Vous pouvez consulter notre .

À propos d’Enko Education

Une éducation internationale avec l’Afrique au cœur et le monde en perspective.

Enko Education est un réseau en pleine croissance de 15 écoles internationales dans 10 pays d’Afrique, offrant une éducation internationale de qualité à un coût accessible. Notre mission est de faciliter l’accès des apprenants africains aux meilleures universités du monde grâce à des programmes innovants menant à des diplômes mondialement reconnus.

Depuis 2014, nous avons accompagné des milliers d’élèves vers des universités de premier plan telles que Yale College, Sciences Po, l’École Polytechnique ou encore l’Université de Toronto. Avec le soutien d’institutions financières de développement et de fonds tels que Proparco, I&P, Adiwale, BIO Invest, Oiko Credit et Liquid Africa, nous visons à scolariser 20 000 élèves d’ici 2028.

Pour en savoir plus, visitez notre .