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Customer support manager [h1.location_city]

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Customer support manager • phoenix az

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Customer Support Specialist

Customer Support Specialist

CarvanaTempe, AZ, US
[job_card.full_time]
NEW • Customer Care Advocate Position.Ready to build your career? Join our team of Advocates working.Tempe headquarters! As a Customer Care Advocate you'll be revolutionizing the car buying jour...[show_more][last_updated.last_updated_30]
Customer Support Representative

Customer Support Representative

First Source TitleScottsdale, AZ, US
[job_card.full_time]
Are you an experienced title & escrow professional who loves helping clients and solving complex issues? FirstSource Title is hiring a Customer Support Representative to be the trusted first po...[show_more][last_updated.last_updated_30]
Customer Support Specialist

Customer Support Specialist

Mutoh America Inc.Phoenix, AZ, US
[job_card.full_time]
If this is you, this is a great opportunity!!.Responsible for processing customer purchase orders and tracking orders until completion. Providing detailed information and resolving issues in an accu...[show_more][last_updated.last_updated_variable_days]
Customer Support Technical Lead

Customer Support Technical Lead

TA Resources LLCPhoenix, Arizona, United States
[job_card.full_time]
HR consulting with Small to mid-size businesses in mind.Focusing on what makes our clients unique we match them with the talent they need to continue to grow. We are currently searching for a.Custom...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Support Manager

Customer Support Manager

VirtualVocationsScottsdale, Arizona, United States
[job_card.full_time]
A company is looking for a Customer Support Manager to oversee a team and enhance customer satisfaction.Key Responsibilities Manage a team of Customer Support Engineers and support global custome...[show_more][last_updated.last_updated_30]
Customer Support Rep

Customer Support Rep

inSync StaffingGlendale, AZ, United States
[job_card.full_time]
Hours : Training is Virtual and Mandatory Monday-Friday from 8 : 00am-5 : 00pm Pacific Time • Ability to work during the operating hours of 5 : 30 a. PST, which may (most likely will) include evenings and / ...[show_more][last_updated.last_updated_30]
Store Customer Support

Store Customer Support

LAMPS PLUSPeoria, AZ, United States
[job_card.full_time]
Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a collaborative work environment focused on mentorship and professional development.Our Company offers its emp...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Norwegian Customer Support Consultant

Norwegian Customer Support Consultant

SpeakitPhoenix, AZ, US
[job_card.full_time]
Are you a fluent Norwegian speaker with strong communication skills in English?.Live the unique experience of living in a Greek island, while working with one of the world's largest multinational c...[show_more][last_updated.last_updated_30]
Customer Support

Customer Support

IntelliPro Group Inc.Scottsdale, AZ, US
[job_card.full_time]
Position - User Support Associate.Our short-form mobile video team is looking for a User Support Associate to join the team. Our mission is to inspire creativity and bring joy.Our mission is to insp...[show_more][last_updated.last_updated_30]
Customer Support Manager / Owner Consultant

Customer Support Manager / Owner Consultant

Strada Search GroupScottsdale, AZ, United States
[job_card.full_time]
About the job Customer Support Manager / Owner Consultant.A real estate developer and home builder for more than 75 years. Our portfolio of developments includes condominiums, townhomes, lofts, and si...[show_more][last_updated.last_updated_variable_days]
Customer Support Representative

Customer Support Representative

Sales MatchPhoenix, AZ, US
[job_card.full_time]
Remote Customer Support Representative.We’re looking for friendly, dependable individuals to join our team as Remote Customer Support Representatives. In this role, you’ll work from home...[show_more][last_updated.last_updated_30]
Customer Service Order Support

Customer Service Order Support

LHH Recruitment SolutionsTempe, AZ, United States
[job_card.full_time]
Customer Service Order Support.LHH Recruitment is partnering with a well-established company in Tempe to fill a Customer Service Order Support Specialist position. We are seeking a reliable, detail-...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Support Manager-II

Customer Support Manager-II

Abacus Service CorporationTempe, AZ, US
[job_card.full_time]
Two roles open to cover LOA's on the team.One to start on 9 / 24 and another to start on 11 / 03.As a Manager on our Merchant Sentiment Operations team, you will oversee the day-to-day operations and l...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Support

Customer Support

IntelliPro GroupScottsdale, AZ, US
[job_card.full_time]
Our short-form mobile video team is looking for a User Support Associate to join the team.Our mission is to inspire creativity and bring joy. Our mission is to inspire and enrich people's lives by o...[show_more][last_updated.last_updated_30]
Customer Support

Customer Support

Intellipro GroupScottsdale, AZ, United States
[job_card.full_time]
Position - User Support Associate.Our short-form mobile video team is looking for a User Support Associate to join the team. Our mission is to inspire creativity and bring joy.Our mission is to insp...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Support Associate

Customer Support Associate

CreativeXPhoenix, AZ, US
[job_card.full_time]
Unfortunately, we are not able to offer visa sponsorship at this time.CreativeX is creating a new category of marketing.We are working with the best marketers in the world to build a new global sta...[show_more][last_updated.last_updated_30]
  • [new]
Senior Manager, Global Customer Support

Senior Manager, Global Customer Support

Cornerstone OnDemandPhoenix, AZ, United States
[job_card.full_time]
As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support experiences to our enterprise SaaS customers.Your emphasis wil...[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
Customer Support Specialist

Customer Support Specialist

TalentomaPhoenix, AZ, US
[job_card.full_time]
Remote Customer Support Specialist.We're looking for friendly, reliable individuals to join our team as Remote Customer Support Specialists. This work-from-home role involves answering incoming call...[show_more][last_updated.last_updated_variable_days]
Senior Manager, IT Customer Support

Senior Manager, IT Customer Support

Arizona Official Website of State of ArizonaPHOENIX
[job_card.full_time] +1
The Senior Manager, IT Customer Support leads and manages all aspects of customer-facing The g IT services for the Arizona Department of Revenue (ADOR). This includes overseeing the IT Service Desk,...[show_more][last_updated.last_updated_variable_days]
Customer Support Specialist

Customer Support Specialist

CarvanaTempe, AZ, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

  • NEW
  • Customer Care Advocate Position

Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As a Customer Care Advocate you'll be revolutionizing the car buying journey by making the process of buying and / or selling a car simple, seamless, and unforgettable. You'll be the customer's biggest champion.

We're looking for people who are willing to roll up their sleeves and are eager to challenge themselves to grow and learn at a rapid pace. Successful candidates will be the voice of Carvana, building relationships with customers and advocating for them throughout their car-buying or selling journey.

About the Role :

As the voice of Carvana, you'll be at the heart of our customer experience, supporting our Sell to Carvana, Verification, or Customer Experience teams. In this role, you will :

  • Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey with empathy and expertise (via inbound and outbound calls).
  • Adapt and thrive in our fast-paced environment, demonstrating resilience and embracing new challenges.
  • Problem-solve with a purpose, using your critical thinking skills to actively listen to customer needs and find effective solutions in real-time.
  • Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via casework) with the swiftness of a ninja.
  • Other duties as assigned.

    • This is a full-time, in-office, hourly position with an assigned schedule. Hours per week could vary based on business needs - our standard is a 38-45 hour work week. Successful candidates must be willing and able to be flexible as our schedules include weekends, holidays, and overtime.

    What You Bring :

  • 2+ years of customer service experience in a fast-paced or high-volume environment.
  • High school diploma or GED required; Associate or Bachelor's degree preferred.
  • Tech-savviness : You navigate multiple systems like a pro, learn new tools with ease, and troubleshoot effectively.
  • Resiliency : You're always ready to learn new things and apply your knowledge to make an impact.
  • Critical thinking : You have a knack for making smart decisions on the fly.
  • Ability to handle phone calls / casework for up to 10 hours a day
  • Ability to read, write, speak, and understand English

    • Unlock Your Earning Potential Quickly!

    We offer a competitive starting hourly rate of $20 / hr with substantial growth opportunities based on performance. You can boost your earnings within a short timeframe :

  • Starting Pay : $20 / hr
  • At 4 Months : $21 / hr
  • At 6 Months : $22 / hr
  • After 6 months, you unlock the remainder of our performance-based Careers Not Jobs program, which allows eligible team members an additional compensation increase ($0.50) every 90 days.

    • We believe in recognizing and rewarding hard work. With increases tied to individual performance, you could be earning $23+ after 12 months.

    Investing in You : Benefits & Perks

    We believe that when our team members thrive, so does Carvana. That's why we offer a comprehensive Total Rewards package designed to support your success and well-being.

    Financial Well-being :

  • Competitive base pay PLUS performance-based compensation opportunities
  • 401(k) retirement plan with Carvana matching contributions
  • Opportunity for overtime during peak seasons
  • Employee Stock Purchase Plan and Carvana Shares annual grant program, allowing you to invest in Carvana's future

    • Career Growth & Development :

  • "Careers Not Jobs" philosophy with clear paths for advancement and accelerated growth. Hard work and stellar performance don't go unnoticed
  • Tuition reimbursement for those pursuing a bachelor's degree and a student loan repayment program for those who already have one
  • Extensive internal growth and professional development opportunities to help you reach your full potential

    • Health & Wellness :

  • 100% company-paid healthcare premiums for comprehensive medical coverage
  • Dental and vision benefits to care for your overall health
  • Wellness programs focused on supporting your mental, physical, and financial health
  • Pet care savings program because we know your furry friends are family too!

    • Work-Life Balance :

  • Generous paid time off starting with 13 days in your first year, increasing to 20 days in year two and beyond
  • 9 company-paid holidays, including your birthday, because we celebrate you!

    • And more!

    Legal stuff

    This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

    Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

    Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.