Customer support manager Jobs in Salem, OR

Direct Support Worker/Caregiver

Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you're in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.

Our Mission: To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National "Best and Brightest Companies to Work For." We are also proudly certified as a Great Place to Work for 2025/2026 a distinction reserved for top employers committed to outstanding employee experiences.

We are looking for compassionate and reliable Direct Support Workers/Caregivers to support individuals who self-direct their services. In this role, you will work directly with the person receiving services in their home and community, helping them live as independently as possible. This is a unique opportunity to provide one-on-one support while respecting each individual's choices, preferences, and goals.

Daily Living Support

• Assist with personal care needs such as bathing, dressing, grooming, and toileting
• Support mobility, transfers, and safe movement
• Help with meals, eating, and maintaining safety

Household & Routine Support

• Assist with light housekeeping and maintaining a safe home environment
• Support daily routines and independent living skills

Community Engagement

• Help individuals access and participate in their community
• Support social, recreational, and personal activities

Health & Service Plan Support

• Follow the individual's Service Plan and approved tasks
• Assist with health-related needs as directed and authorized

Person-Centered Support

• Respect and support each individual's choices and independence
• Work under the direction of the individual receiving services

Documentation & Accountability

• Record services provided accurately and timely
• Complete required trainings and follow program guidelines

What Makes This Role Different

• The individual you support directs their own care
• You are working in a person-centered, self-directed model
• Schedules and tasks are often tailored to the individualnot a facility or agency

Qualifications

• Must be at least 18 years old
• Ability to communicate clearly and professionally
• Reliable, patient, and respectful of others
• Ability to follow direction and care plans

Preferred:

• Experience in caregiving, home health, or direct support
• Valid driver's license and auto insurance (if providing transportation)

Requirements

• Pass a background check
• Complete required training
• Follow all state and program guidelines

Why Join Us

• Flexible scheduling based on your availability
• Meaningful, one-on-one work
• Opportunity to make a direct impact on someone's independence and quality of life
• Supportive team and ongoing training opportunities

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country.

Our team is driven by trust, autonomy, andyesfun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.

We value excellence, but we won't micromanage to achieve it. If you are self-motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.

Grow your career with us. Grow your impact with us.

What Culture & Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.