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Customer support manager • usa

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Customer Support Manager

Gateway Dealer Network, LLCFairview Heights, US
[job_card.full_time]

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.Customer Support Mana...[internal_linking.show_more]

Program Manager, Customer Support

CardlessSan Francisco, California
[job_card.full_time]

At Cardless, we’re building a credit card and loyalty platform that consumer businesses use to engage their customers.We’ve launched 14 credit cards, including for Alibaba and Qatar Airways.We help...[internal_linking.show_more]

Manager, Customer Support

VertaforeDenver, CO, US
[job_card.full_time]

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry.Our suite of products provides solutions to our customers that help them better man...[internal_linking.show_more]

Senior Manager, Customer Support

tyfonecomportland, OR, us
[job_card.full_time]
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Job Description – Senior Manager, Customer Support (USA).Tyfone, a global leader in the SaaS Digital Banking, Youth Banking, and Digital Payments sectors, is redefining how the world engages with d...[internal_linking.show_more]

Customer Support Account Manager

World Insurance Associates LLCBarrington, IL, United States
[job_card.full_time]

The Account Manager is responsible for providing general office support and a variety of client support and other related tasks.The Account Manager will be responsible for collecting, organizing, a...[internal_linking.show_more]

 • [job_card.promoted]

Customer Support Account Manager

AriatHayward, CA, United States
[job_card.full_time]

The Customer Support Account Manager is responsible for overseeing the daily operations of the Independent Account Analyst team.This individual will communicate objectives, demonstrate the ability ...[internal_linking.show_more]

 • [job_card.promoted]

Customer Support Account Manager

World Insurance Associates, LLC.North Barrington, IL, US
[job_card.full_time]
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Position Objective The Account Manager is responsible for providing general office support and a variety of client support and other related tasks.The Account Manager will be responsible for collec...[internal_linking.show_more]

Manager, Customer Support

VetcoveRemote, US
[filters.remote]
[job_card.full_time]

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience.Our suite of platforms features a market-leading procurement marketplace, an ultra-modern ...[internal_linking.show_more]

Customer Support Manager

Serenity Mental Health CentersDenver, CO, US
[job_card.full_time]
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Customer Service Manager – Operations & Experience .Lead a high-performing team in a.We’re looking for a hands-on leader who knows how to .This role is ideal for someone from hospitality, retail, o...[internal_linking.show_more]

Manager, Customer Support

Connective Business SolutionTallahassee, FL, US
[job_card.full_time]
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General Characteristics Defines service levels, service agreements and manages the help desk operation.Establishes processes to identify, track, escalate, resolve and report customer problems.Joint...[internal_linking.show_more]

Customer Support Manager

Alphabe Insight IncLos Angeles, CA, United States
[job_card.full_time]

Chats Cloud Cover is a forward-thinking communications and advertising solutions firm based in Los Angeles.We help brands elevate their presence through strategic messaging, innovative advertising ...[internal_linking.show_more]

 • [job_card.promoted]

Manager, Customer Support

MealSuiteDallas, TX, US
[job_card.full_time]
[filters_job_card.quick_apply]

MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations.Our mission is to help care teams deliver better dining experiences with less effort.We’re a fast-g...[internal_linking.show_more]

Customer Support Operations Manager

Glad SolutionsHarker Heights, TX, US
[job_card.full_time]

Customer Support Operations Manager.Base pay + performance bonus opportunity).Glad Solutions is actively seeking a driven, service-focused professional to lead and develop our customer experience t...[internal_linking.show_more]

Bid Manager, Customer Support

BEUMER GroupSomerset, New Jersey, United States
[filters.remote]
[job_card.full_time]

The Bid Manager is responsible for leading and coordinating the end-to-end bid and proposal process for customer support, service, and lifecycle offerings within the aftermarket automation environm...[internal_linking.show_more]

Customer Support Manager

Leonardo HelicoptersPhiladelphia, PA, United States
[job_card.full_time]

Department: Customer Support and Services.Senior Manager, Customer Support.Brief description of overall responsibilities and function.Manage selected Leonardo Philadelphia Corporation Customer flee...[internal_linking.show_more]

 • [job_card.promoted]

Customer Support Manager

AdQuickUnited States
[job_card.full_time]

Partner with Product, Engineering, and Operations to.Manage support analytics and performance dashboards to identify trends, workflow inefficiencies, and opportunities for automation.Coordinate int...[internal_linking.show_more]

Customer Support Manager

AO Globe LifeBaltimore, MD, US
[job_card.full_time]
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AO Globe Life is hiring eligible candidates to join our mission-driven, fully remote team.This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications , or an...[internal_linking.show_more]

Customer Support Account Manager

World Insurance Associates LLCBarrington, IL
[job_card.full_time]

The Account Manager is responsible for providing general office support and a variety of client support and other related tasks.The Account Manager will be responsible for collecting, organizing, a...[internal_linking.show_more]

Regional Customer Support Manager

T3 Recruiters, LLCNashville, USA
[job_card.permanent]

We are a leading heavy equipment dealer serving the construction, agriculture, and industrial sectors across the Southeast.With a reputation for quality products and exceptional service, we are see...[internal_linking.show_more]

Customer Support Manager

Customer Support Manager

Gateway Dealer Network, LLCFairview Heights, US
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  • [job_card.full_time]
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We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Customer Support Manager

The Customer Support Manager has primary responsibility for the daily operation and activities of the Parts and Service Departments of the branches within their assigned regions. This includes parts and service sales support, customer assistance, technical support and profitability and performance of the parts and service departments while maintaining a cross functional relationship with the Regional General Managers, Branch Managers, and Parts and Service Managers for your assigned regions / branches. The Customer Support Manager shall take a leadership role in the operation of the parts and service departments, their daily activities, and their personnel.

Customer Support Manager

Salary Plus Bonus

Store coverage includes Fairview Heights, Springfield, Champaign, Effingham, Marion, Paducah, and Evansville.

Monday -Friday (7am-5pm)

Great Benefits!

Major Areas of Responsibility :

  • Provide primary leadership in all areas of parts and service within the assigned regions.
  • Provide leadership by setting the expectations and establishing standards of performance for all employees within the parts and service departments that are consistent with the Company’s metrics and core values.
  • Guide the parts and service staff in their daily routine to ensure maximum performance and effectiveness.
  • Work with subordinates and seniors to develop and implement a strategic plan for parts and service consistent with the company’s strategic goals.
  • Ensure that Bobcat performance metrics and annual business plans are achieved.
  • Develop and maintain close professional relationships with the Company’s primary suppliers.
  • Guide the management of parts inventory to meet performance metrics including inventory turns, stock order ratio, parts aging, and availability.
  • Assist the Region, Branch and Service Managers with technical service issues and customer concerns.
  • Directly responsible for warranty performance and recovery for assigned branches.
  • Assist the Region, Branch and Service Managers to implement the technician evolution plan within the branches and service departments.
  • Supervise and assist in managing the daily activity of the parts and service departments to develop the most efficient processes possible.
  • Communicate with stakeholders and managers to ensure understanding of current parts and service issues and needs.
  • Work with the Region and Branch parts and service departments to achieve superior performance as measured by OEM scorecards and reviews.
  • Recruit, coach, train, and motivate employees of the Company in order to achieve business objectives.
  • Develop and maintain strong relationships with Gateway Dealer Network Management and Bobcat, Doosan, and other OEM Account Managers as well as neighboring Companies’ management.
  • All other duties and responsibilities as assigned by the Regional General Manager, Gateway Dealer Network.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.