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Customer support specialist Jobs in Austin, TX

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Customer support specialist • austin tx

Last updated: 5 days ago

Customer Support Specialist

Rose Dental GroupAustin, Texas, United States
Full-time

We are seeking a dedicated Customer Support Specialist to join our team in the Health, Wellness, and Fitness industry.This role is vital in delivering exceptional support and ensuring our customers... Show more

Customer Experience Specialist

EnviromedicaAustin, TX, US
Full-time
Quick Apply

Enviromedica is more than a natural products company, we’re a team dedicated to supporting wellness with integrity and care.Based in North Austin, we’ve built a modern, collaborative workspace fill... Show more

Customer Support Specialist

TradeJobsWorkforce78702 Austin, TX, US
Full-time

As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to provi... Show more

 • Promoted

Support Specialist (Linux)

Continuum Resource NetworkAustin, TX, US
Full-time
Quick Apply

We are helping our client find reliable Support Specialists to join its team to ensure the smooth operation and readiness of a cutting-edge vehicle fleet.In this role, you’ll support vehicle dispat... Show more

Marketing Support Specialist

Education Service Center Region 13Austin, TX, United States
Part-time

The Marketing Support Specialist supports the execution of marketing and communications efforts for educational events, products, and professional learning across multiple platforms.This role helps... Show more

Customer Success Specialist

Gotransverse LLCAustin, Texas, United States, 78701
$70,000.00–$80,000.00 yearly
Full-time
Quick Apply

Gotransverse has been named a winner on Built In Austin’s 2026 Best Places to Work list.Check us out among Austin’s Best Places to Work, Best Midsize Companies, and Best Paying Companies.Gotransver... Show more

Helpdesk Support Specialist

SystemverseAustin, TX, US
$45,000.00 yearly
Full-time

The Helpdesk Support Specialist provides first-level technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, and network-related issues.This role serves as ... Show more

IT Support Specialist

LumenciAustin, TX, US
$32.00–$42.00 hourly
Part-time
Quick Apply

Are you an experienced IT professional looking for a high-impact, flexible opportunity in Austin, Texas?.Lumenci is hiring a part-time, hybrid IT Support Specialist to lead our internal technical s... Show more

Member Support Specialist

FIT - Functional Inspired TrainingAustin, TX, US
Part-time
Quick Apply

We are seeking a dedicated Member Support Specialist to join our studio team.This role is key in ensuring a positive and seamless experience for all members.The Member Support Specialist will assis... Show more

Customer Training Specialist

QualiaAustin, TX, United States
Full-time

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process.Our SMB and Enterprise products bri... Show more

Remote Client Support Specialist

BluHouse Virtual Call Center, LLCAustin, TX, us
Remote
Full-time
Quick Apply

Are you seeking a fulfilling work-from-home opportunity? Join our team as a Remote Customer Service Representative and provide stellar support for top-tier brands, all from the comfort of your home... Show more

Customer Support Representative

WanderAustin, Texas, United States, 78704
Full-time
Quick Apply

About Wander's WanderOS offering.Wander is a hospitality technology company that helps property managers and short-term rental owners win more direct bookings.Our platform, WanderOS, is the all-in-... Show more

Client Support Specialist

Qureos IncAustin, United States
Full-time

Fiducient Advisors, a leading consulting firm managing over $225 billion in assets, is seeking a dedicated and professional.The successful candidate will be a crucial part of our mission-driven env... Show more

Computer Support Specialist

TradeJobsWorkForce78749 Austin, TX, US
Full-time

Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r... Show more

 • Promoted

Customer Support Specialist

Austin Capital BankAustin, TX, US
Full-time
Quick Apply

Customer Support Specialist Location: Austin, Texas - Onsite About Us: At Austin Capital Bank, we create financial products and services that do good by enhancing our customers’ financial well-bein... Show more

Customer Support Specialist (Contract)

ExtendMyTeamAustin, TX, United States
Full-time

We're seeking a customer focused Customer Support Specialist to join a fast-growing technology company.In this role, you will help customers navigate complex questions, resolve issues, and deliver ... Show more

Customer Service Specialist

BrandNestAustin, Texas, United States
Full-time
Quick Apply

Brand Nest are  seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team.The ideal candidate will play a crucial role in ensuring our customers receive exceptional ... Show more

Client Support Specialist

Traveling with TashaAustin, TX, United States
Full-time

We are hiring a Customer Relations Specialist to support clients with travel planning and booking services.In this role, you will assist clients in exploring travel options, coordinating reservatio... Show more

Customer Service Specialist

Palm Beach Tan - LST Austin I, LTD.Austin Hancock Center, TX, US
$12.00 hourly
Part-time

At Palm Beach Tan "clean" is our middle name.In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean.This person will be responsible for various clean... Show more

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Customer Support Specialist

Customer Support Specialist

Rose Dental GroupAustin, Texas, United States
30+ days ago
Job type
  • Full-time
Job description

We are seeking a dedicated Customer Support Specialist to join our team in the Health, Wellness, and Fitness industry. This role is vital in delivering exceptional support and ensuring our customers have a seamless and positive experience with our products and services.

As a key member of our customer care team, you will be the first point of contact, helping to resolve inquiries, provide guidance, and foster lasting relationships that contribute to overall customer satisfaction and brand loyalty.

Key Objectives

  • Provide timely, accurate, and empathetic support to customers across multiple channels.
  • Assist customers in navigating our health and wellness products and services effectively.
  • Collaborate with internal teams to address customer needs and improve service delivery.

Responsibilities

  • Respond promptly to customer inquiries via phone, email, chat, and social media platforms.
  • Identify and troubleshoot issues related to products, services, and accounts.
  • Document customer interactions and feedback clearly and accurately in the CRM system.
  • Work closely with product and technical teams to escalate and resolve complex issues.
  • Provide product information, updates, and recommendations tailored to customer needs.
  • Maintain a deep understanding of industry trends and company offerings to better assist customers.
  • Contribute to the development of customer support resources and FAQs.
  • Support continuous improvement initiatives to enhance the overall customer experience.

Requirements

  • Proven experience in customer support or a related role, preferably within the health, wellness, or fitness sector.
  • Strong communication skills with the ability to convey information clearly and compassionately.
  • Excellent problem-solving abilities and a proactive approach to resolving issues.
  • Comfortable using CRM software and customer support tools.
  • Ability to manage multiple priorities and maintain professionalism under pressure.
  • Basic understanding of health, wellness, or fitness concepts is a plus.
  • High school diploma or equivalent; additional certifications in customer service or health-related fields are advantageous.

Benefits

  • Competitive salary with performance-based incentives.
  • Comprehensive health and wellness benefits package.
  • Opportunities for professional growth and development within a dynamic industry.
  • Supportive and inclusive work environment focused on teamwork and innovation.
  • Access to company fitness programs and wellness resources.
  • Flexible work arrangements to support work-life balance.