Customer support specialist serp_jobs.h1.location_city
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Customer support specialist • kansas city mo
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About Kegmil : Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service.
We are a global team serving internationa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
About Working at Commerce Building a career here is more than just steps on a ladder.It's about helping people find financial safety and success, helping businesses thrive, and making sure people ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Fraud Specialist / Fraud Operations Specialist I.Duration : 06 Months On Contract.At least 1 year relevant experience required.
Conduct in depth analysis and / or investigations to identify and manage fr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We’re a global tech company, just not the kind you’re picturing.Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better.A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A person who enjoys providing concierge-level technology assistance to our colleagues.While operating within a medium-sized business focused on entrepreneurial growth.
Someone who finds helping othe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join a team of passionate and caring people who make a difference in peoples lives.The Operational Support Specialist is aligned regionally to assist in ensuring the Companys mission and initiative...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology.The flagship productan AI...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Steadily is an insurance technology company that specializes in rental property insurance for landlords.We're Series B, just over 130 people, manage $20B in risk, and are intent on becoming the wor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Champion Window - Customer Support Specialist.As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty appointments, ordering parts, and maintai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Outlier is a platform owned and operated by Scale AI and believes AI can only perform as well as the data it’s trained on.
That’s why we work with contributors from all over the world, who help impr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Under the general direction of the Systems Administrator, the Technical Support Specialist provides basic installation service for clients, responds and resolves basic client inquiries, configures ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Minimum 2 years relevant work experience.Serve as the primary Tier I technology support contact for the Department of Technology.
ESSENTIAL DUTIES AND RESPONSIBILITIES : .Provide proactive customer se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for a Customer Support Specialist to provide support for their software products and services.Key Responsibilities Provide phone, email, and chat support for customers using ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join our growing team as a PayPal Customer Support Specialist to assist customers with account inquiries and payment issues.
Work with your team to maintain efficiency and high standards.Deliver out...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Basic Function and Scope of Responsibility : .Receive and open specimen lab packs.Accession / Process and label aliquots specimens(s) (blood, hair, stool, saliva, urine) for Laboratory analysis.Accept / ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Customer Support Specialist
KegmilKansas City, MO, USjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionPassion for technology and strong willingness to learn continuously. Experience in customer support or a related field, with a track record of solving complex customer issues. Excellent problem-solving skills and the ability to operate independently to find solutions. Experience in managing customer interactions across various communication channels. Ability to work effectively in a fast-paced, dynamic environment. Open-minded and growth-oriented, with a strong desire to contribute to team and product development. Proficiency in using AI tools to enhance customer support tasks is preferred. Bachelor's degree in a relevant field (e.g., Business Administration, Information Technology) or equivalent practical experience. Strong interpersonal and communication skills. Proficient in English (English command must be good)
Customer Support Specialist
About Kegmil : Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (a world-leading manufacturer of products ranging from home electronics to satellite systems, headquartered in Japan).
Our cloud-based, AI-enabled Field Service Management solution is #1 amongst B2B clients in Southeast Asia and is adopted across various industries such as Elevator & Escalator, Data Center, Medical Equipment, Defence & Aerospace, Marine Offshore, etc.
Our offerings expand to Enterprise Resource Planning (ERP) systems integration and deployment - including Inventory Management Systems (IMS), HR Information Systems (HRIS), Customer Relationship Management (CRM), Procurement Systems and others.
Location : HCMC or Remote
Job Type : Full-time
Job Description : We are looking for a dedicated Customer Support Specialist who is passionate about providing solutions and enhancing user experience through expert support and proactive engagement. This role requires a keen interest in technology, a deep understanding of our products, and the ability to troubleshoot and communicate effectively across multiple platforms.
Responsibilities :
- Customer Interaction : Provide support to users across multiple channels, ensuring high-quality assistance with a proactive approach.
- Product Expertise : Develop a deep understanding of the product and its industry, mastering the functionalities and interconnections of all features.
- Problem Solving : Exhibit strong problem-solving skills with the ability to find effective workarounds for user issues.
- Issue Reproduction : Attempt to reproduce reported issues, clarify with users when incidents are not bugs, and coordinate closely with the development team to resolve production issues aggressively.
- Customer Onboarding : Understand customer needs thoroughly, set up tenant environments, and guide new users on how to effectively utilize the platform.
- Feedback Management : Collect and analyze customer feedback, providing detailed reports to enhance product development and support.
- Organizational Skills : Manage multiple tasks and priorities efficiently, maintaining a high level of organization and attention to detail.
- AI Tools : Utilize artificial intelligence tools to augment support processes and improve customer interaction.
- Language and Communication : Demonstrate excellent command of the English language, both in writing and speaking.
Requirements :
Qualifications :