Customer support specialist [h1.location_city]

We are looking for a highly organized and service-oriented Customer Support Assistant to join our team in Birmingham this role you will serve as a primary point of contact for customer inquiries ensuring that each interaction is handled with professionalism clarity and care. You will support daily administrative operations assist in resolving customer needs and help maintain efficient communication across departments. This position is ideal for individuals with strong communication skills and a commitment to delivering high-quality customer service.

Responsibilities

Provide timely and accurate responses to customer inquiries through phone and email.

Maintain customer records documentation and account updates with precision.

Coordinate with internal departments to ensure smooth resolution of customer needs.

Assist in preparing reports summaries and follow-up correspondence.

Support administrative tasks to keep daily operations running efficiently.

Ensure all customer interactions reflect the companys standards of professionalism and service excellence.

Qualifications :

Strong communication and interpersonal skills.

Excellent organizational abilities and attention to detail.

Ability to handle multiple tasks while maintaining accuracy and quality.

Problem-solving mindset with a proactive approach to customer care.

Professional demeanor and ability to work well in a collaborative environment.

Additional Information :

Competitive salary of $50000 $54000 per year.

Opportunities for professional development and career advancement.

Supportive growth-focused work environment.

Skill-building through hands-on experience and internal training.

Stable full-time position with long-term growth potential.

Remote Work : No

Employment Type : Full-time

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1