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Payments Implementation Coordinator

Payments Implementation Coordinator

CD Newco LLC d / b / a Curve DentalProvo, Utah, United States, 84606
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Flex Dental offers a modern software platform that helps dental practices streamline communication, reduce administrative workload, improve treatment acceptance, and increase payment collection.We ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
CAD Designer Dental Laboratory

CAD Designer Dental Laboratory

Natural AestheticsLindon, UT, US
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Join Our Team at Natural Aesthetics Dental Lab : CAD / CAM Designer Wanted!.Are you a skilled CAD / CAM Designer with a passion for dental technology? Natural Aesthetics Dental Lab is looking for a top-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Support Technician

Customer Support Technician

Flex DentalProvo, UT, United States
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Flex is an innovative and quickly growing software company that focuses on providing a great product and exceptional support and service. Flex's Software works directly with Dental Companies located...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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DENTAL ASSISTANT

DENTAL ASSISTANT

DOCS HealthProvo, UT, US
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Attention all Dental Assistants, we are calling on you to partner with us to complete dental exams, treatment, and X-rays to our Military Service members. We will primarily work weekends, with some ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Support Manager : Specializing in Dental Software

Customer Support Manager : Specializing in Dental Software

SignalsProvo, Utah, United States
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This is a full-time, in-office position in Provo, UT.Signals is changing how work gets done.We help organizations scale faster with a digital workforce of AI Cloud Employees that autonomously run s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Thriving South Provo Dental Practice – Step Into Success

Thriving South Provo Dental Practice – Step Into Success

Arthur Marshall IncProvo, Utah
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Practice dentistry just minutes from Utah Lake, with mountain views and a full schedule of loyal patients from day one.This busy, well-established South Provo practice is seeking a General Dentist ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Associate Dentist

Associate Dentist

Platinum DentalProvo, UT, United States
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Join Platinum Dental - Your Dream Career Starts Here!.Why you'll love working with us : .Spear Study Club Membership : We invest in your growth (paid for by us!). Comprehensive Insurance : Medical, Visi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Dental Intelligence, Inc is hiring : UX / UI Designer in Pleasant Grove

Dental Intelligence, Inc is hiring : UX / UI Designer in Pleasant Grove

Dental Intelligence, IncPleasant Grove, UT, United States
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Overview We are the leading player in the SaaS analytics and workflow space for dental practices, launched in 2015 to help dentists manage and grow their practices. Our best-in-class tech makes it m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Part-Time Dental Hygienist

Part-Time Dental Hygienist

Platinum Dental ServicesProvo, UT, United States
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Join the Platinum Dental Family!.Hey there, amazing dental hygienist! Ready to elevate your career in a fun, professional environment? Platinum Dental Services is expanding fast, and we need fabulo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Support Technician

Customer Support Technician

Curve DentalProvo, UT, United States
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Technical Support Professional.Curve Dental is looking for a skilled and driven individual to join our team! Curve provides Dental Practices with award-winning software and high-level customer supp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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IT Specialist

IT Specialist

Dental IntelligencePleasant Grove, UT, United States
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We are the leading player in the SaaS analytics and workflow space for dental practices, launched in 2015 to help dentists manage and grow their practices. Our best-in-class tech makes it more fulfi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Dentist – DDS / DMD

Dentist – DDS / DMD

Aspen DentalProvo, UT, USA
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This opening is a lead dentist role, Managing Clinical Director, located in American Fork, UT.At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with work...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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General Dentist- Part Time Friday / Saturday

General Dentist- Part Time Friday / Saturday

Stonehaven Dental, Stonehaven DentalOrem, UT, United States
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Join Our Team as a General Dentist!.Are you a compassionate and skilled General Dentist looking to make a difference in patients' lives? We invite you to become part of our dynamic and patient-focu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Dental Hygienist- FT / FT Up to $130,000 / yr Big Island of Hawaii

Dental Hygienist- FT / FT Up to $130,000 / yr Big Island of Hawaii

BAYS DENTAL GROUP PCProvo, UT, US
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Exciting Dental Hygienist Opportunity in Paradise!.Kona Coast Dental Care – Kailua-Kona, Hawaii.Are you a passionate, skilled dental hygienist dreaming of blending your career with a life in paradi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Dental Hygienist (Lindon, UT)

Dental Hygienist (Lindon, UT)

Professional Dental & OrthodonticsLindon, UT, United States
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Professional Dental & Orthodontics is hiring an experienced Dental Hygienist.You will be responsible for the following : . Perform dental hygiene procedures as planned by the dentist, while ensuring p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Payments Implementation Coordinator

Payments Implementation Coordinator

CD Newco LLC d / b / a Curve DentalProvo, Utah, United States, 84606
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About Flex Dental :

Flex Dental offers a modern software platform that helps dental practices streamline communication, reduce administrative workload, improve treatment acceptance, and increase payment collection. We provide a full suite of patient engagement and workflow tools, including online scheduling, automated reminders, mobile forms, two-way texting, digital payments, reputation management, and insurance verification all designed to deliver a better experience for both patients and dental practices.

JOB SUMMARY

This position plays a critical role in the successful setup and activation of services related to integrated payment processing for new and existing customers. Includes managing service enrollments, verification of credentials, ordering of hardware and ensuring devices are properly configured in the customer's environment.

JOB GOAL

The Payments Implementation Coordinator is responsible for ensuring that customers who enroll for Integrated Payments successfully onboard and begin transacting payments with the integrated payment services.

JOB RESPONSIBILITIES

  • Develop a thorough understanding of client business requirements, and plan implementation projects with these needs in mind.
  • Set and manage Client expectations, and clearly communicate key deliverables and timelines, and Client roles and responsibilities for add on products.
  • Manage, track and communicate the progress of multiple concurrent client implementation add-on projects.
  • Facilitate the enrollment process for services related to integrated payment services, including merchant account setup.
  • Collect and verify required documentation, contracts, and compliance materials.
  • Coordinate the ordering and shipment of hardware devices to practices.
  • Configure payment service settings within the dental software platform.
  • Provide support for device installation and configuration. Ensure devices are installed, connected and functioning correctly in the customer's environment.
  • Troubleshoot connectivity issues between devices and cloud software.
  • Coordinate client training and general set-up requirements. Communicate between internal teams what the needs and expectations are for the Client.
  • Communicate change orders, status reports, and risk reports as required.

JOB QUALIFICATIONS

EDUCATION

  • High School diploma or equivalent
  • EXPERIENCE

  • A minimum of 1 year previous customer service, call center or technical support experience
  • Experience working in a dental practice office or experience using and / or supporting accounting / billing applications strongly preferred
  • Experience working with third party services and merchant or payment processing services is strongly preferred.
  • Experience with healthcare compliance requirements (HIPAA, state regulations)
  • KNOWLEDGE AND SKILLS

  • Strong working knowledge of Windows and Mac OS
  • Working knowledge of Internet technologies and usage
  • Basic knowledge of computer hardware, database structure and network troubleshooting
  • Excellent communication and interpersonal skills, with a patient and empathetic approach.
  • Strong problem-solving skills and attention to detail.
  • Understanding of network connectivity and basic IT troubleshooting
  • Ability to manage multiple onboarding cases simultaneously.
  • Comfortable making outbound calls to third-party vendors on behalf of customers.
  • Familiarity with cloud-based software and ticketing systems (e.g., Zendesk, Salesforce) a plus.
  • PIee2416960831-30511-39048167