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Dental receptionist • bridgeport ct

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Telephone Receptionist - Per Diem (As Needed)

Yale New Haven HealthTrumbull, CT, United States
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To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.These values - integrity, patient-centered, respect, account...[internal_linking.show_more]

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Receptionist - State Farm Agent Team Member

Wanda Carlson - State Farm AgentMilford, CT, US
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Receptionist - State Farm Agent Team Member

Omar Juarbe - State Farm AgentStratford, CT, US
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Medical Receptionist

Orthopaedic Specialty GroupFairfield, CT, USA
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Orthopaedic Specialty Group, P.Responsibilities include, but are not limited to:.Greet and discharge patients/visitors in a prompt, courteous, and helpful manner.Assist patients with Clearwave chec...[internal_linking.show_more]

Dental Hygienist

Cincinnati Dental ServicesFairfield, US
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We have full time opportunities for talented hygienists to join our team.Thrive in a culture that values collaboration, communication, and providing personalized patient care.Our practice includes ...[internal_linking.show_more]

Registered Dental Hygienist

Princess Dental StaffingMilford, CT
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CDL-A Dry Van Truck Driver in Hartford, CT

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CRST, The Transportation Solution .Competitive weekly pay (inquire for details) .CRST The Transportation Solution Inc.We are looking for CDL A Truck Drivers to run a Dedicated Account Regionally.CD...[internal_linking.show_more]

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Dental Assistant

Affinity Dental ManagementSouthport, CT, United States
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Maitre D' / Front Desk Receptionist

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Treatment Coordinator / Dental Receptionist

Archway Dental PartnersStratford, CT, United States
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Treatment Coordinator / Dental Receptionist.At Modern Dental Care, an office within Dental Associates of Connecticut, our mission is to provide quality dental and personal care to all our patients ...[internal_linking.show_more]

Locum Doctor of Dental Surgery (DDS) - Dentistry - Endodontics in Connecticut

LocumJobsOnlineBridgeport, Connecticut, US
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Doctor of Dental Surgery | Dentistry - Endodontics.Competitive weekly pay (inquire for details) .LocumJobsOnline is working with Barton Associates to find a qualified Endodontics DDS in Connecticut...[internal_linking.show_more]

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Traveling Registered Dental Hygienist

BenevisBridgeport, CT, United States
[job_card.full_time] +1

Pay range $55-65 per hour but negotiable depending on experience.Up to 10k Sign-on or relocation bonus for full-time and 5k for part-time.Benefits, 401K, PTO, Continuing Education credits, flexible...[internal_linking.show_more]

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LOCUM Endodontist in Danbury, Connecticut *Job ID: 139107

ICON DentalFairfield, CT, US
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LOCUM Endodontist in Danbury, Connecticut *Job ID: 139107Join Connecticut's premier doctor-led multi-specialty group practice, where we deliver patient-centric care with compassion and respect.Comm...[internal_linking.show_more]

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Part-Time Research Panel - Remote Work At Home (Receptionist or Typist Welcome)

Apex Focus Group LLCStratford, Connecticut, United States
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We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your f...[internal_linking.show_more]

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Medical Receptionist- Fairfield

Retina Sacramento MSO LLCFairfield, US
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Come and join our team! We are a local growing private medical practice specializing in the diagnosis and treatment of patients with diseases of the retina and vitreous.We are looking for individua...[internal_linking.show_more]

Receptionist - State Farm Agent Team Member

Colleen Tighe - State Farm AgentFairfield, CT, US
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Travel Physical Therapist (PT) - $2,070 per week in Wallingford, CT

AlliedTravelCareersBridgeport, Connecticut, US
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Travel Nurse RN - Operating Room - $2,028 to $2,248 per week in Hartford, CT

TravelNurseSourceBridgeport, Connecticut, US
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Clinical Adjunct Faculty - Dental Hygiene

The University of BridgeportBridgeport, CT, United States
[job_card.part_time]

The mission of The University of Bridgeport is to promote academic excellence, personal responsibility, and commitment to service.Distinctive curricula in an international, culturally diverse suppo...[internal_linking.show_more]

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Telephone Receptionist - Per Diem (As Needed)

Telephone Receptionist - Per Diem (As Needed)

Yale New Haven HealthTrumbull, CT, United States
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  • [job_card.full_time]
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Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Reporting to the Smilow Clinical Program Manager, the telephone receptionist is the first contact for all inbound calls to the central phone number for a designated ambulatory oncology network practice site, serves as the conduit for external callers and internal contacts and generally manages the flow of all inbound telephone communications expediently (within 3-4 rings), appropriately (according to script) and accurately (correct message content and routing).

EEO/AA/Disability/Veteran

Responsibilities

  • 1. Demonstrates exceptional customer service skills during interactions with the public and accomplishes core duties of the role in accordance with Smilow Call Management Standards and Principles.
    • 1.1 90% or better live answer of inbound calls
  • 2. Receives and appropriately routes all inbound telephone calls in a timely manner; responds to simple requests for general information related to hours of operation, directions, parking.
  • 3. Uses scripted call screening questions and judgement to distinguish between urgent and non-urgent calls and accurately determines to whom and how (i.e., via warm transfer or inbasket message) and to whom to route the call. Makes direct contact with provider or nurse for urgent clinical calls.
  • 4. Initiates telephone encounters in Epic system with complete information and routes calls to appropriate clinician or Epic inbasket pool in accordance with Smilow Telephone Triage guidelines.
  • 5. Refers patient calls for appointment scheduling as follows:
    • 5.1 refers treatment scheduling or cancellation requests to clinical staff
  • 6. Demonstrates proficiency in operating the telephone system, paging, call transfer; refers technical issues or problems immediately to supervisor.
    • 6.1 Places out-of-state and international calls; schedules and coordinates conference calls or peer to peer contacts as required.
  • 7. Is familiar with call volume metric reporting including number of calls handled, call wait and abandonment rates.
  • 8. Keeps contact lists current (e.g., addresses, phone and email contacts)
  • 9. Performs miscellaneous job-related duties as assigned.

Qualifications

EDUCATION

Graduation from high school including or supplemented by secretarial training courses.

EXPERIENCE

One (1) to two (2) years of secretarial or business related experience involving public contact is preferred. Experience in a patient care environment is helpful.

SPECIAL SKILLS

Must possess good typing and data entry skills. Must have good computer skills; word processing. Excellent communication skills. Ability to work under varying workloads and deal with extremely ill patients as well as a variety of professionals. Thorough knowledge of third party terminology.

YNHHS Requisition ID

174111