Design manager [h1.location_city]

Havenly is not just the #1 residential interior design service in America - were architecting the future of how millions design their homes. With our proprietary 3D visualization technology our worldwide network of designers empowered with AI tools and our revolutionary customer-facing AI design assistant were at the inflection point of a massive market transformation. This isnt just another Strategy and Operations role its the opportunity to build the category-defining business at the intersection of AI design and commerce.

Were seeking a strategic and executional Strategy Manager to lead and scale our core design offerings spanning our online interior design packages and our in-home design service. This individual will be responsible for driving business performance enhancing the customer experience and supporting the success of our growing network of designers as well as product innovation in using AI to scale our services. This is a high-impact cross-functional role with ownership of service operations and sales performance. You will oversee key operational teams and partner closely with Product Design Retail and Customer Experience to ensure we are delivering best-in-class service across every touchpoint. This is a great opportunity for an up and coming leader who wants to hone business judgement and be at the forefront of AI applications in the interior design space.

This is a full-time in-person role based at our Denver headquarters. Candidates must be located in or planning to relocate to Denver CO.

What Youll Do :

Business Ownership & Strategy

• Own service-level margin and operational performance across Havenlys online and in-person design offerings.
• Partner with the Product team to develop and execute the strategic roadmap to continue to develop our consumer facing AI application
• Continue to develop a designer led service model and drive efficiencies and better outcomes through AI based tooling
• Drive improvements in service efficiency customer outcomes and overall business health through rigorous goal-setting and performance tracking.

Experience & Quality Oversight

Team Talent & Designer Community

Data-Driven Execution

About You :

Additional details

This is a fulltime exempt position based in the United States. The role will be onsite in our Denver office. The compensation range for this position starts at 120K dependent upon experience. Our total rewards package includes competitive compensation generous PTO volunteer days off health benefits (medical dental vision and disability) 401(k) with match and paid parental leave. Additionally we offer design services furniture discounts and anniversary merchandise credits.

Havenly is an Equal Opportunity Employer. Our employment decisions are made without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other legally protected status.

Applicants must be currently authorized to work in the United States on a fulltime basis. As a company our goal is to make everyone feel good at home and that starts with our team. We celebrate our differences and encourage everyone to bring their true selves to work each day. Havenly is committed to cultivating a diverse and inclusive team and welcomes candidates of all backgrounds.

Required Experience :

Manager

Key Skills

Marketing,Data Visualization,Tableau,Customer Segmentation,Microsoft Powerpoint,Investment Banking,Strategic Planning,Financial Modeling,Customer relationship management,Management Consulting,Google Suite,Analytics

Employment Type : Full Time

Experience : years

Vacancy : 1