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Desk receptionist • madison wi
Receptionist - Professional Services
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Berndt CPA LLCMadison, WI, United States- [job_card.full_time]
Receptionist - Professional Services
Berndt CPA LLC | In-Office Position
Berndt CPA LLC is seeking a professional, detail-oriented Receptionist to serve as the first point of contact for our firm. This in-office role is ideal for someone with prior professional services experience who understands the importance of clear communication, organization, and delivering an exceptional client experience.
As the face and voice of our office, this role plays a critical part in supporting our team and creating a welcoming, polished environment for our clients.
Key Responsibilities
- Serve as the first impression of the firm by professionally greeting clients in person and over the phone
- Answer, screen, and route incoming calls with accuracy and professionalism
- Compose, review, and respond to client communications in a clear, professional tone
- Manage front desk operations, including scheduling support and office coordination
- Maintain a high level of organization and attention to detail in all tasks
- Support administrative needs for team members as assigned
- Ensure client interactions reflect the firm's commitment to service and professionalism
Required Qualifications
Position Details
In-office position
Saturday hours required through April (opportunity season support)
Full-time schedule during standard business hours
Why Berndt CPA LLC
At Berndt CPA LLC, we value professionalism, teamwork, and creating a positive experience for both clients and employees. Our firm has been recognized as a Top 5 Small Business Workplace in Wisconsin for three consecutive years , and we take pride in building a supportive, respectful, and high-performing team.