Desk receptionist [h1.location_city]
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Desk receptionist • washington dc
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Foot And Ankle SpecialistsChevy Chase, MD, United States- [job_card.full_time]
The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education.
Front Desk Receptionist Essential Functions / Responsibilities (other duties may be assigned) :
- Greet patients upon arrival and address questions and concerns
- Answer incoming calls, provide information, transfer calls, and take messages as needed
- Schedule appointments and manage multiple provider calendars
- Register new patients and update existing patient demographics and financial information
- Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
- Maintain and update patient records through data entry, faxing, and scanning
- Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
- Review and update accounts receivable / payable changes since prior visits
- Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
- Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
- Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
- Prepare and process daily reports, deposit slips, and upload financial records to shared files
- Review billing claims and denials; gather required information from providers or patients to resolve issues
- Support additional office tasks and projects as needed
Front Desk Receptionist Required Skills and Experience :
Front Desk Receptionist Pay Range :
Front Desk Receptionist Benefits Offered :
Front Desk Receptionist Physical Requirements :
The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly :
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.