Desktop administrator [h1.location_city]

Virtual Desktop Infrastructure (VDI) Administrator

GDIT has an opening for a Virtual Desktop Infrastructure (VDI) Administrator supporting the Army National Guard (ARNG) in Falls Church, VA. This is an IT Service Management contract in support of the operation, modernization, expansion, and further evolution of the ARNG’s global Information Technology (IT) services including networking, compute, storage, infrastructure, applications, hosting, and program management services. The GECOS program supports the ARNG enterprise IT infrastructure, its Wide Area Network (WAN), authentication and directory services, cybersecurity, application hosting, and associated services. GECOS uses the ITIL framework as the basis for delivering quality-measured IT services to the ARNG.

MEANINGFUL WORK AND PERSONAL IMPACT :

Apply high skill with commands, utilities and understand advanced aspects in the engineering and administration of VMware vSphere 8 and Horizon View 8.x.

Collaborate with the other server and application teams, identify operational characteristics, determining the presence of a problem, identifying possible solutions, selecting the most appropriate solution, and implementing that solution in a timely manner in accordance with Change Control processes.

Develop and maintain installation and configuration procedures; contribute to and maintain system standards, policies, and procedures

Maintains system performance by performing system monitoring and analysis, performance tuning, troubleshooting, system hardware, installation, firmware patching, and VMware software patching.

Designing and supporting Microsoft infrastructure solutions including Azure Virtual Desktop, on-prem, cloud and hybrid

Interacting with Government regarding technical considerations for problems, issues, or conflicts

Engineering, implementing, mitigating, monitoring, and tuning VDI environment and management software to obtain Authorize To Operate (ATO) for new VDI solutions

Responsible for the health of the production server infrastructure

Mentor and train junior team members on troubleshooting, maintenance, and administration of the Enterprise VDI environment

Develop and document SOPs to be followed by 24x7 operations teams

Continuously evaluate the system for improvement opportunities and make recommendation for enhancement

Maintain the security compliance (STIG) and configuration management of the VDI system

WHAT YOU’LL NEED TO SUCCEED :

Education : Bachelor’s degree in IT preferred. High School Diploma; AA / AS / BA / BS preferred or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Experience : 5-8 years of overall experience in Server and Desktop Virtualization. In-depth knowledge of VDI technologies, experience directing system-level design and configuration of products including determination of hardware, OS, and other platform specifications, demonstrated professional expertise managing and operating VMware Horizon View and Composer Server, and VMware ESXi 7 / 8 experience.

Certifications : Must meet DoD .01-M IAT Level II baseline certification (e.g., CompTIA Security+ CE) prior to start. Must obtain a computing environment certification (e.g., VMware Horizon 8.x Professional\VMware Certified Professional, Core VMware technology including VMware vSphere, vCenter, Application Virtualization, and Horizon View) within six months of hire. When requirements are implemented on program / contract, employees will need to conform to certification standards.

Security Clearance Level : Active SECRET security clearance required and must be maintained.

Skills and Abilities :

Demonstrated ability to take initiative, prioritize tasks, and deliver high-quality results with minimal supervision.

Experience with vRealize Operation Manager and vCenter Server appliance.

Strong hands-on experience with Horizon View, Connection Servers, Dell Wyse Management Server (or similar), and Load Balancers

Strong hands-on experience with vSphere systems administration and support including vMotion, HA, DRS, VDS, Affinity rules, vCenter, and storage migrations

Hands-on experience with vSphere problem determination, capacity planning and root cause analysis

Strong hands-on experience with Cisco UCS server infrastructure.

• Have an in-depth understanding of how the VDI system interacts with and is dependent on other core IT infrastructure and systems

Capable of managing multiple priorities while applying strong technical, communication, and documentation skills.

Strong communication skills and ability to collaborate effectively with diverse teams.

Consistently demonstrate reliability, professionalism, and attention to detail.

An in-depth knowledge of Windows Server and Desktop Environments (Windows 11, Windows Server / ).

A thorough understanding of VDI desktop image build and deployment technologies.

Experience with hyper-converged virtualizations platforms, specifically VMware, Application Virtualization in a VDI environment, Engineering, Designing, testing, implementing, maintaining, securing, Citrix XenDesktop and NetScaler solutions deployed in the large Enterprise environment, managing printers and file sharing in a VMware VDI environment, performance monitoring tools, specifically vROPS and SolarWinds, security and hardening of systems following STIG compliance.

Broad, high-level understanding of system hardware, software, configurations, and technologies

Location : Falls Church, VA. Three days of onsite with up to two days telework. Onboarding / transition in period requires on-site support up to 60 days. Work schedules are subject to change on direction by mission requirements from GDIT or USG leadership.

GDIT IS YOUR PLACE : At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth : AI-powered career tool that identifies career steps and learning opportunities

Support : An internal mobility team focused on helping you achieve your career goals

Rewards : Comprehensive benefits and wellness packages, K with company match, competitive pay and paid time off

Community : Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

#GECOS

#GDITPriority