Desktop support h1.location_city
[job_alerts.create_a_job]
Desktop support • detroit mi
[last_updated.last_updated_variable_hours]
This role focuses on resolving escalated incidents, performing break-fix activities, and ensuring compliance with 24x7x365 SLA requirements in a fast-paced environment.Troubleshoot and resolve Wind...[show_more][last_updated.last_updated_variable_days]
Conducts face-face assessments/reassessments from a clinical perspective on designated assigned.Obtain medical history and document pertinent clinical information from participants related to.Utili...[show_more][last_updated.last_updated_variable_days]
Paid Family Caregiver – Home Help Program.Must Be Currently Caring for a Family Member).Are you already caring for an elderly or disabled family member? The .State of Michigan’s Home Help Program.P...[show_more][last_updated.last_updated_variable_hours]
This position supports a nationwide Program Management Office responsible for the planning, construction, sustainment, and management of federal real property assets.The program requires comprehens...[show_more][last_updated.last_updated_variable_days]
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.The Support Associate is responsible for supporting a customer and product-focuse...[show_more][last_updated.last_updated_variable_days]
The Charter County of Wayne is Michigan's largest county.We are home to 34 cities and nine townships.From Rockwood to Livonia, from Sumpter Township to the Grosse Pointes, each community in Wayne C...[show_more][last_updated.last_updated_30]
Help at Home is hiring caregivers in your community TODAY!.Starting payrate is $17 per hour!.Start your career with the nation’s leading provider of in-home support to seniors and become a hero for...[show_more][last_updated.last_updated_30]
Travel Customer Support Specialist.This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.Respond promptly ...[show_more][last_updated.last_updated_variable_days]
Information Technology Professional (IT/CTN/IS).Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by oper...[show_more][last_updated.last_updated_variable_days]
Assist adults with daily living skills based upon ones individual need(s); cooking, cleaning, medication administration, money management, etc.[show_more][last_updated.last_updated_30]
We are looking for a dedicated.Remote Travel Support Specialist.In this role, you will be the primary point of contact for travelers, resolving inquiries and managing itinerary changes with efficie...[show_more][last_updated.last_updated_variable_days]
Report To: Director of Specialized Student Services.Provide instruction to academic and behaviorally at-risk students.Provide small group instruction in Reading.Reinforce skills and/or strategies b...[show_more][last_updated.last_updated_30]
Job Title: Technical Support 3.Duration: 1 year with extension likely.General Summary of Function/Purpose of Position:.This position serves as an analyst performing a wide range of professional ass...[show_more][last_updated.last_updated_30]
At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey.As an Escalation Support Specialist (specializing in the automotive industry) working ...[show_more][last_updated.last_updated_variable_days]
Help at Home is hiring caregivers in your community TODAY!.Starting payrate is $17 per hour!.Start your career with the nation’s leading provider of in-home support to seniors and become a hero for...[show_more][last_updated.last_updated_variable_days]
Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972 by providing integrated healthcare services.Our services include primary and pediatric...[show_more][last_updated.last_updated_30]
Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses.Our work happens in the fast lane as we work...[show_more][last_updated.last_updated_variable_days]
Remote – Join Our Record-Breaking Team Company:.AO Location: 100% Remote (U.United States with a valid Social Security Number.Not available in Massachusetts.In March 2023 , AO achieved a historic m...[show_more][last_updated.last_updated_30]
We, at Leggett & Platt Inc.IT Support Specialist I within our Corporate IT.Did you know we are the world’s leading designer and manufacturer of seating support and comfort systems for transportatio...[show_more][last_updated.last_updated_30]
Desktop Support Technician
vTech SolutionDetroit, MI, United States[job_card.full_time]
[filters_job_card.quick_apply]
- [promoted]
Support Coordinator-MHL
Detroit Area Agency on AgingDetroit, MI, United States[job_card.full_time]
- [new]
Support for Family Caregivers
Guardian Home Care of MichiganDetroit, Michigan, USA[job_card.full_time] +1
Mission Support Specialist
TeleSolv ConsultingDetroit, MI, US[job_card.full_time]
[filters_job_card.quick_apply]
- [promoted]
Support Associate - Chico's
Chico's FASGrosse Pointe, MI, United States[job_card.full_time]
Defender Support Advocate
Wayne County GovernmentDetroit, MI, USA[job_card.full_time]
[filters_job_card.quick_apply]
Direct Support Professional
Help at HomeDEARBORN, MI, US[job_card.full_time]
Travel Customer Support Specialist
Kopp TravelsDetroit, Michigan, United States[filters.remote]
[job_card.part_time]
[filters_job_card.quick_apply]
- [promoted]
IT Support Specialist
US NavyDetroit, MI, United States[job_card.full_time]
Direct Care Support Staff
Reality Response LLCHighland Park, MI, US[job_card.full_time]
Remote Travel Support Specialist
LivetripexperienceDetroit, Michigan, United States[filters.remote]
[job_card.full_time]
[filters_job_card.quick_apply]
Reading Tutor/MTSS Support
Elite School StaffingDetroit, Michigan, United States[job_card.full_time]
[filters_job_card.quick_apply]
Technical Support
Sunrise SystemsDetroit, Michigan, United States[job_card.full_time]
[filters_job_card.quick_apply]
- [promoted]
Escalation Support Specialist (Automotive Customer Support)
PerceptaDearborn, MI, United States[job_card.full_time]
- [promoted]
Direct Support Professional
Help At HomeDearborn, MI, United States[job_card.full_time]
Peer Support Specialist
Central City HealthDetroit, Michigan, United States[job_card.full_time]
[filters_job_card.quick_apply]
IT Support Specialist
FullpathDetroit, MI, US[filters.remote]
[job_card.full_time]
Virtual Service Support Assistant
Globe Life AIL - Lisa RusselDearborn, MI, US[job_card.full_time]
[filters_job_card.quick_apply]
IT Support Specialist I
Leggett & PlattDetroit, MI, US[job_card.full_time]
Desktop Support Technician
vTech SolutionDetroit, MI, United States[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [filters_job_card.quick_apply]
[job_card.job_description]
Job Summary:
The Desktop Support Technician provides hands-on, on-site technical support for end-user devices and airport operational technology. This role focuses on resolving escalated incidents, performing break-fix activities, and ensuring compliance with 24x7x365 SLA requirements in a fast-paced environment.
The Desktop Support Technician provides hands-on, on-site technical support for end-user devices and airport operational technology. This role focuses on resolving escalated incidents, performing break-fix activities, and ensuring compliance with 24x7x365 SLA requirements in a fast-paced environment.
Location:Detroit, Michigan, United States
Responsibilities:
- Provide on-site break-fix support for desktops, laptops, peripherals, printers, and docking stations.
- Troubleshoot and resolve Windows OS and Microsoft 365 issues.
- Support limited Apple devices as applicable.
- Receive and resolve escalated tickets from Level 1 support.
- Maintain accurate ticket documentation.
- Ensure resolution within defined SLA timelines (24x7x365 measurement clock).
- Perform Active Directory account management, password resets, and MFA support.
- Support user management tasks.
- Assist with imaging and software deployment troubleshooting.
- Install, configure, and support approved applications.
- Conduct on-site installs, moves, adds, and changes (IMAC activities).
- Participate in terminal walkthroughs to validate operational technology systems.
- Escalate parking system and critical operational issues immediately.
- Execute approved changes following change management procedures.
- Contribute to knowledge base updates and documentation improvements.
- Support endpoint security tools and assist in security-related escalations.
- Provide on-site break-fix support for desktops, laptops, peripherals, printers, and docking stations.
- Troubleshoot and resolve Windows OS and Microsoft 365 issues.
- Support limited Apple devices as applicable.
- Receive and resolve escalated tickets from Level 1 support.
- Maintain accurate ticket documentation.
- Ensure resolution within defined SLA timelines (24x7x365 measurement clock).
- Perform Active Directory account management, password resets, and MFA support.
- Support user management tasks.
- Assist with imaging and software deployment troubleshooting.
- Install, configure, and support approved applications.
- Conduct on-site installs, moves, adds, and changes (IMAC activities).
- Participate in terminal walkthroughs to validate operational technology systems.
- Escalate parking system and critical operational issues immediately.
- Execute approved changes following change management procedures.
- Contribute to knowledge base updates and documentation improvements.
- Support endpoint security tools and assist in security-related escalations.
Required Skills & Certifications:
- Experience in on-site desktop support within enterprise or campus-type environments.
- Experience supporting 500+ end users in distributed facilities.
- Experience troubleshooting Windows-based workstations and Microsoft 365 applications.
- Experience working within SLA-driven, ticket-based service models.
- Experience using enterprise ITSM platforms.
- Experience performing hands-on hardware break-fix and IMAC activities.
- Experience supporting Active Directory and environments.
- Experience in on-site desktop support within enterprise or campus-type environments.
- Experience supporting 500+ end users in distributed facilities.
- Experience troubleshooting Windows-based workstations and Microsoft 365 applications.
- Experience working within SLA-driven, ticket-based service models.
- Experience using enterprise ITSM platforms.
- Experience performing hands-on hardware break-fix and IMAC activities.
- Experience supporting Active Directory and environments.
Preferred Skills & Certifications:
- Experience with ServiceNow.
- Experience with ServiceNow.
Special Considerations:
- All roles are fully on-site.
- Strong background checks are required.
- Airport security badge eligibility is mandatory post-award.
- All experience must align to enterprise or campus environments.
- All roles are fully on-site.
- Strong background checks are required.
- Airport security badge eligibility is mandatory post-award.
- All experience must align to enterprise or campus environments.
Scheduling:
- 24x7x365 SLA requirements.
- 24x7x365 SLA requirements.